2011 FORD ESCAPE Complaints

I DROVE FOR APPROX. 1 HR AND THEN STOPPED AT A GROCERY STORE, TURNING OFF MY VEHICLE. AFTER ABOUT 10 MINUTES, I WENT TO LEAVE AND STARTED MY VEHICLE AND LOST ALL POWER STEERING. THE VEHICLE REMAINED IN THIS STATE, FOR APPROX. 1 HR WHILE DRIVING HOME.

TWICE WHILE DRIVING THE POWER STEERING HAS GONE OUT, THE LAST ONE ON 2/19/19 WHILE MY NEW DRIVING SON WAS ON THE WAY TO COLLEGE. I TOOK IT TO FORD 2/22/19 AND WAS TOLD IT WOULD BE $150 JUST TO DIAGNOSE AND MY CAR WAS NOT COVERED VIA VIN FOR THE CURRENT RECALL. I THEN TOOK THE VEHICLE TO NTB AND THEY DIAGNOSED ERROR CODE B2278 WHICH IS EXACTLY WHAT THE RECALL IS FOR. NTB REFERRED ME BACK TO FORD SINCE THEY SHOULD COVER THIS AND GAVE ME A LETTER SAYING SO. FORD STILL REFUSES TO COVER MY VEHICLE EVEN AFTER NUMEROUS PHONE CALLS. I JUST FINISHED MAKING AN APPOINTMENT WITH MY FORD SERVICE CENTER WHO ARE GOING TO CHARGE $600 TO REPLACE THE TORQUE SENSOR. THEY ARE ASKING FOR 1.5 DAYS TO REPAIR.

TRANSMISSION HAD TO BE REPLACED AT 128000.MILES AND COST US 3500.00 AND WE ONLY OWNED IT FOR LESS THAN A YEAR

I WAS DRIVING DOWN THE ROAD AND THE CAR JUST DIED AND DID NOT START AGAIN AND I CANT FIGURE OUT WHATS WRONG WITH THE CAR BUT EVEN IN THE OFF ENGION SWITCH STILL WAS TRYING TO START ITS SELF SO I HAD TO REMOVE THE BATTERY CABLES SO IT WOULD STOP TRYING TO START AND WE CANT FIGURE OUT WHATS WRONG WITH IT STILL AND WE JUST SPENT 3500.00 TO GET THE TRANSMISSION REPLACED AND AT THIS TIME WE HAVE NO CLUE HOW TO FIX IT .

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE WHEEL BEARINGS WERE FAULTY ON THE DRIVER'S SIDE OF THE VEHICLE. WHILE DRIVING 55 MPH, THE WHEELS SHOOK AND AFFECTED THE ENTIRE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 69,500.

THIS WILL BE THE SECOND TIME I AM REPLACING WHEEL BEARING IN THE FRONT DRIVER SIDE WHEEL. THIS CAUSES THE WHEEL TO SHAKE. I CANT AFFORD TO CONTINUE TO PUT MONEY INTO A VEHICLE WITH SUCH LOW MILES AND EVERY 6 MONTHS. ALSO REAR WIPER MOTOR BURNT OUT DUE TO A LEAKY SEAL OR POOR SEAL FROM FORD.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE TO HIS DESTINATION AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FORD OF ORANGE (LOCATED AT 1350 W KATELLA AVE, ORANGE, CA 92867, (888) 721-6635) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE DEALER RECOMMENDED REPLACING THE ENTIRE STEERING COLUMN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHEN MAKING TURNS, THE STEERING FAILED AND THE CONTACT WOULD LOSE CONTROL OF THE VEHICLE TEMPORARILY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000.

STOPPED AT A STOPPED SIGNED PULLED OUT SLOWLY TO THE RIGHT AND THE STEERING COMPLETELY LOCKED UP THEN CORRECTED A FEW SECONDS LATER. A WEEK LATER AT A STOP SIGN SLOWLY PULLED OUT TO THE RIGHT AND THE STEERING LOCKED UP AND I DRIFTED INTO ON COMING TRAFFIC WITH NO CONTROL AND HIT A CURB THEN STARTING STEERING CORRECTLY. I AM SO THANKFUL NO ONE WAS HURT OR WORSE. THE TRUCK WAS TAKEN THE SAME DAY TO THE LOCAL DEALERSHIP WHERE I PURCHASED IT AND HAVE IT SERVICED. I WAS TOLD THEY RECEIVED CODE B227B WHICH WHEN I RESEARCH FALLS UNDER THE FOLLOWING/ RECALL NUMBER 14V284000 RECALL DATE 05/29/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2008-2011 FORD ESCAPE AND MERCURY MARINER VEHICLES MANUFACTURED AUGUST 18, 2006, THROUGH SEPTEMBER 11, 2010. THE AFFECTED VEHICLES HAVE A STEERING TORQUE SENSOR THAT MAY NOT BE ABLE TO PROPERLY DETECT DRIVER STEERING INPUT. AS A RESULT, THE SYSTEM COULD REMOVE THE ELECTRIC POWER STEERING (EPS) ASSIST. CONSEQUENCE IF POWER STEERING ASSIST IS LOST, GREATER DRIVER EFFORT WOULD BE REQUIRED TO STEER THE VEHICLE AT LOW SPEEDS, INCREASING THE RISK OF A CRASH I WAS TOLD MY VIN # IS NOT INCLUDED IN THIS RECALL.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST FAILURE WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO MANEUVER THE STEERING WHEEL AND DRIVE HOME SAFELY. THE DEALER (LYNCH FORD CHEVROLET INC, 410 US-30, MT VERNON, IA 52314, (319)-895-8500) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.