2014 FORD ESCAPE Complaints

My power steering locks up on Frozen mornings and will not turn this has happened numerous times since 2023 and it is now January 21st 2024 and is becoming more frequent

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine misfired. The contact stated that occasionally, the vehicle failed to start. Additionally, the contact stated that coolant had been leaking out of the reservoir and the contact noticed a burning odor coming from under the hood. The vehicle was taken to the dealer where it was diagnosed that coolant leaked into the engine and caused engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

The contact owns a 2014 Ford Escape. The contact stated while her daughter was driving 55 MPH, the vehicle shut off inadvertently. There was no warning light illuminated. The contact's daughter was able to veer to the side of the road. The contact's daughter inspected the coolant level and noticed that the coolant level was significantly low. The contact's daughter added coolant to the vehicle and was able to continue driving. The contact stated that coolant was being added to the vehicle every two weeks. The vehicle was taken to an independent mechanic, where it was diagnosed that coolant was leaking into the turbo, and the turbo needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, the VIN was not included. The dealer was not notified of the failure. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

The contact owns a 2014 Ford Escape. The contact stated while driving at approximately 65 MPH, the head gasket overheated, and the vehicle shut off. The contact was able to veer off the highway. There were no warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the orange antifreeze caused the head gasket to fail. The mechanic advised the contact that the head gasket needed to be replaced. The local dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 164,000.

I've had to send this car into the shop multiple times since I bought it 2 years ago. It has cost me thousands. Every time it gets 'fixed' the same issue pops up a month or two later. Disaster of a vehicle.

A repeated low coolant light continues to show up after refilling the system and having it flushed. The system message center presented a message that said "Stop Safely Now" due to low coolant. The engine temperature gauge was reading completely cold.

Backup camera on my Ford Escape works only intermittently, sometimes it shows a black screen and error message, at other times it shows an upside down images. Please include this model year (and perhaps others) along with the recent backup camera recall you recently issued. Thanks for considering my request.

After no signs of overheating or leaks the coolant level of the car has dropped significantly after topping off several times. The heat stopped working and the coolant reservoir never stayed filled. We took it to the dealership for diagnosis. The service representative told us the coolant was leaking directly into the engine and the only solution is to replace the cracked engine block.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the "High engine temperature, stop safely" message was displayed before the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. Upon inspection, the contact discovered that the coolant reservoir was empty. The contact had to add water or coolant to the coolant reservoir for the vehicle to restart. The vehicle was taken to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact stated that the vehicle previously had two unknown repairs for coolant intrusion; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The contact was advised to file a complaint with the NHTSA Hotline. The failure mileage was approximately 112,000.

The contact owns a 2014 Ford Escape. The contact stated while driving uphill at 35–45 MPH, there was white smoke coming from the tailpipe. The vehicle went into LIMP Mode and lost motive power. The engine temperature rose to a HOT level. There were no warning lights illuminated. The contact was able to veer off the roadway. The contact stated who is an independent mechanic completed a diagnostic test and indicated that there were codes for the cylinder head, overheating, and cam position sensor fault. There was coolant entering the cylinder head and exiting through the tailpipe. The manufacturer was contacted and informed the contact about a software program and referred the contact to the local dealer and the NHTSA Hotline. The failure mileage was approximately 153,000.