2015 FORD ESCAPE Complaints

My transmission failed on 12-22-23 not the recall that is on it already i mean completly failed just stipped working all together with no warning of a problem until 2 days later when I got it to the transmission shop 2 weeks prior my thermostat failed with no warning the transmission shop made me aware they have alot of ford escapes with failed transmissions my vehicle only had 83,794 miles at the time I have always done regular oil changes I would like to have this issue further investigated for recall issue as I have driven vehicles with over 200,000 miles and never had a transmission issue

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked, there was condensation underneath the rear of the vehicle. The vehicle was towed to the dealer where it was determined that coolant was leaking into the engine and that the engine needed to be replaced. The engine was replaced, but the failure persisted. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced due to coolant leaking into the engine. The vehicle was repaired again but the failure reoccurred. The manufacturer was notified of the failure and a case number was filed. The failure mileage was approximately 93,000.

The contact's wife owns a 2015 Ford Escape. The contact stated while his daughter was driving 30-35 MPH, a message indicating that the engine was overheating and advising to pull over immediately was displayed. The contact stated that his daughter veered to the side of the road and turned off the vehicle. The vehicle was towed to the dealer, where it was diagnosed that there was coolant intrusion in cylinders #1 and #2. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 84,662.

The contact owns a 2015 Ford Escape. The contact stated while driving the vehicle, it made a loud noise and went into limp mode. The transmission fault service soon light was illuminated. The vehicle was towed to a local mechanic and a diagnostic was performed and the contact was informed the transmission failed and needed to be replaced. The vehicle was not repaired due to cost. The manufacturer was made aware of the issue. The approximate failure mileage was 139,000.

The Sunroof spontaneously shattered while I was driving home. Upon further inspection, it looked like the glass was becoming separated from the frame as well.

I drove at 60 MPH during rush hour on a very crowded highway. I tried to accelerate, but I was losing speed. My RPM was working, but I was not accelerating. I took my foot off the accelerator and tried again, and then the car accelerated briefly (without continuous pressure--it accelerated without me--- and again lost power. I had nowhere to stop. I got off at a ramp one mile away, coasting at 17 MPH. The "Transmission Fault" warning appeared as we entered a gas station. $190.00 tow bill. Our mechanic of 18 years diagnosed total transmission failure. My car has been well cared for, with recommended check-ups/oil changes. There were zero warning signs of trouble. The mechanic recommended this car be evaluated by a Ford dealership. The approximate cost from the Ford dealership is $6000.00. This was a VERY very dangerous situation with children in the car in rush hour traffic on a highway. I have 91,163 miles on the car with a total transmission failure.

The contact owns a 2015 Ford Escape. The contact stated while driving 60 MPH and depressing the accelerator pedal, the RPMs revved, but the vehicle failed to respond and decelerated to 17 MPH. The contact stated that she continued driving and pulled into the nearest gas station. The message "Transmission Fault" was displayed. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The vehicle was then towed to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 91,000.

The contact owns a 2015 Ford Escape. The contact stated that while the transmission was shifted into drive (D) and reverse (R), the vehicle failed to move. The vehicle was towed to the dealer, where it was determined that the PTU, front axles, CV axle shafts, and bearing retainer needed to be replaced. The vehicle was not repaired. The contact stated that the transmission had previously been replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 118,000.

The contact owns a 2015 Ford Escape. The contact stated that on several occasions when the vehicle was started, there was a popping sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

The contact owns a 2015 Ford Escape. The contact stated upon entering the rear passenger’s door, the contact became aware that the door failed to securely latch closed. The door-ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: RQ19005 (Latches/Locks/Linkages, Structure). The manufacturer was not notified of the failure. The failure mileage was unknown.