2011 FORD ESCAPE Complaints

View complaints related to 2011 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2011 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 FORD ESCAPE
    - DANVILLE, IL

    POWER STEERING SENSOR DEFECTIVE. POWER STEERING FAILED AFTER MAKING A TURN 3 TIMES.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - MOUNT VERNON, IN

    TAKATA RECALL.... CHECKED VIN WITH NHTSA AND SAW RECALL INFORMATION. TODAY, I WOULD FEEL SAFER IF THIS ISSUE WAS FIXED.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - NAUGATUCK, CT

    WHILE DRIVING, THE ABS AND TRACTION CONTROL ERROR LIGHTS APPEARED ON MY DASH FOLLOWED BY CLICKING NOISES. SHORTLY AFTER MY POWER STEERING STOPPED WORKING WHILE MY VEHICLE WAS IN MOTION. I WAS MAKING A TURN AT A MODERATE SPEED AND THE SUDDEN LOSS OF POWER STEERING ALMOST CAUSING ME TO CRASH. LUCKILY I WAS ABLE TO CONTROL THE VEHICLE BUT IT WAS EXTREMELY DIFFICULT AND I STRAINED MYSELF AND PULLED SEVERAL UPPER BODY MUSCLES IN THE PROCESS. I AM A SMALL WOMAN AND WAS BARELY ABLE TO MANUALLY TURN THE WHEEL. I HAVE DETERMINED THAT THE TORQUE SENSOR IS DEFECTIVE BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THIS PART. EVEN THOUGH MY VIN IS NOT SHOWING ITS ASSOCIATED WITH THE RECALL. IT IS A 2011 ESCAPE AND I BELIEVE THERE ARE MORE VEHICLES INCLUDING MINE, THAT SHOULD BE INCLUDED IN THIS RECALL. THE DEFECTIVE PART ALMOST CAUSE A TRAGIC ACCIDENT, AND ALTHOUGH I AVOIDED THAT, I DID INJURE MYSELF IN AN EFFORT TO STEER MY VEHICLE WITHOUT THE ASSIST OF THE POWER STEERING. SUBSEQUENTLY, THE POWER STEERING RANDOMLY ENGAGED TWICE WITHIN A WEEK OF IT ORIGINALLY GOING OUT. BOTH TIMES IT REINGAGED WHILE I WAS TURNING MY VEHICLE AND AGAIN THIS SUDDEN CHANGE ALMOST CAUSED A CRASH. I'VE NOW HAD TO PAY OUT OF POCKET TO REPLACE THIS PART AND I FEEL THIS SHOULD HAVE BEEN INCLUDED IN THE RECALL AND REPAIRED FREE OF CHARGE.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - BOSTON, MA

    THERE HAVE BEEN SEVERAL INCIDENTS WITH THIS VEHICLE WHERE THE STEERING WHEEL WILL SEIZE AND LOSE OF ACCELERATION WHEN MAKING SHARP TURNS . DURING THESE INCIDENTS WE WOULD RESTART THE IGNITION AND THE STEERING WHEEL WOULD START WORKING AGAIN.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - HALETHORPE, MD

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE THE VEHICLE WAS AT A STOP, THE STEERING LOST POWER WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BOB BELL FORD (410-766-3600, LOCATED AT 7125 RITCHIE HWY, GLEN BURNIE, MD 21061) WHO STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE
    - IRVING, TX

    THE TRUCK HAS A LOSS OF ELECTRIC POWER STEERING. WHEN GOING IN SLOW SPEEDS, IT IS VERY DIFFICULT TO TURN. WHEN SPEED INCREASES, IT BECOMES LESS DIFFICULT TO TURN, HOWEVER IT IS STILL VERY DIFFICULT TO TURN. ON THE STREET FOR EXAMPLE, TURNING IN THE NEXT LANE CAN BE A BIT OF A HASSLE AND MAKING SHAP TURNS OR U-TURNS ARE IMPOSSIBLE.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - HEDGESVILLE, WV

    LOSS OF POWER STEERING AND UNABLE TO STEER VEHICLE SAFELY. HAPPENS DURING TURNS AT SLOWER SPEEDS. FORD DIAGNOSTIC CODE # B2278=STEERING TORQUE SENSOR BAD. SAME PROBLEM WITH CURRENT RECALL # 14V284000. VEHICLE MADE AT SAME PLANT AS RECALLED VEHICLES. MY VIN SEEMS TO NOT BE INCLUDED FOR SOME REASON. PLEASE ADD SINCE IT IS EXACTLY THE SAME PROBLEM PLEASE.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE
    - MIDDLETON, MA

    TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO IPSWICH FORD, INC. (105 COUNTY RD, IPSWICH, MA 01938, (978) 356-6850) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR MALFUNCTIONED. THE TORQUE SENSOR WAS REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,175.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 FORD ESCAPE HYBRID
    - ATLANTA, GA

    I WAS DRIVING IN ATLANTA, CROSSED RR TRACKS WHILE BREAKING AND ABS AND OTHER LIGHTS FLASHED. AT THE SAME TIME I LOST ALL BREAKING POWER IN MY 2011 ESCAPE HYBRID, THE BREAK PEDAL WHEN ALL THE WAY TO THE FLOOR. I WAS ABLE TO SWERVE INTO A PARKING LOT AND THE BREAKS WORKED ENOUGH FOR ME TO STOP THE CAR. AFTER SITTING FOR ABOUT 20 MINUTES I STARTED THE ESCAPE BACK UP AND DRIVE AROUND THE PARKING LOT, THE BREAKS SEEMED TO BE WORKING AGAIN SO I DROVE HOME. I TOOK THE ESCAPE TO HENNESSY FORD IN ATLANTA GA, THEY REPORTED TWO ERROR CODES REPORTED INDICATING A FAILED HCU (HYDRAULIC CONTROL UNIT) AND A FAILED ECU (ELECTRONIC CONTROL UNIT). IT WAS EXPLAINED THAT THE ECU IS THE "BRAIN" FOR THE HCU. AFTER RESETTING THE SYSTEM AND TEST DRIVING THE ESCAPE, THE CODES APPEARED AGAIN QUICKLY. HENNESSY FORD QUOTED $4100.00 TO REPLACE BOTH THE HCU AND ECU.

    Source: NHTSA WEB SITE
  • 2011 FORD ESCAPE HYBRID
    - ATLANTA, GA

    I WAS DRIVING IN ATLANTA GA ON CITY STREETS, CROSSED RR TRACKS WHILE BREAKING AND ABS AND OTHER LIGHTS FLASHED. AT THE SAME TIME I LOST ALL BREAKING POWER, THE BREAK PEDAL WHEN ALL THE WAY TO THE FLOOR. I WAS ABLE TO SWERVE INTO A PARKING LOT AND THE BREAKS WORKED ENOUGH FOR ME TO STOP THE CAR. AFTER SITTING FOR ABOUT 20 MINUTES I STARTED THE ESCAPE BACK UP AND DRIVE AROUND THE PARKING LOT, THE BREAKS SEEMED TO BE WORKING AGAIN SO I DROVE HOME. I TOOK THE ESCAPE TO HENNESSY FORD IN ATLANTA GA, THEY REPORTED TWO ERROR CODES REPORTED INDICATING A FAILED HCU (HYDRAULIC CONTROL UNIT) AND A FAILED ECU (ELECTRONIC CONTROL UNIT). IT WAS EXPLAINED THAT THE ECU IS THE "BRAIN" FOR THE HCU. AFTER RESETTING THE SYSTEM AND TEST DRIVING THE ESCAPE, THE CODES APPEARED AGAIN QUICKLY. HENNESSY FORD QUOTED $4100.00 TO REPLACE BOTH THE HCU AND ECU.

    Source: NHTSA WEB SITE