2008 FORD ESCAPE Complaints

AFTER PULLING OUT OF MY GARAGE I HEARD A LOUD BANGING NOISE. I PULLED OVER AND CHECKED THE AREA BEHIND AND ABOVE THE RIGHT REAR TIRE AND SAW THAT THE SHOCK AND NECESSARY ATTACHMENTS WERE COMPLETELY RUSTED AWAY FROM THE FRAME.

RANDOMLY MY STEERING WHEEL STARTED DOING WHAT FEELS SIMILAR TO A JERK MOVEMENT WHILE DRIVING AND STATIONARY. I'VE NOTICED IT OCCURRED ON THE HIGHWAY AS WELL AS CITY STREETS. AFTER A FEW WEEKS OF THAT, ONE DAY I STARTED THE CAR AND HAD A BLINKING 'WRENCH' ICON. SO AFTER LOOKING UP THE DETAILS I WAS ABLE TO FIND THAT THIS NORMALLY HAS TO DO WITH THE TORQUE SENSOR. I ALSO SAW DETAILS REGARDING A RECALL HOWEVER I'M UNSURE IF MY SUV WILL FALL UNDER THIS AS I FEEL IT SHOULD.

MY LIGHTS ON DASH WILL ALL RANDOMLY FLASH WHILE MY SPEEDOMETER AND RMP WILL STOP WORKING. MY CAR ALSO SEEMS TO NOT SHIFT WELL WHEN THIS HAPPENS. MY STEERING FEELS EXTREMELY LOOSE AND UNSAFE. I DON'T DARE TO DRIVE OVER 30MPH AND HAVE NOT HAD ANYONE BE ABLE TO TELL ME EXACTLY WHAT IS WRONG. MY STEERING HAS ALSO LOCKED A FEW TIMES, USUALLY WHEN I'M IN REVERSE. I HAVE TO TURN THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. I FEAR FOR MY SON AND FAMILY EVERY TIME I HAVE TO DRIVE TO WORK AND SCHOOL.

RIGHT REAR WHEEL WELL RUSTED OUT AND TOWER HOLDING THE SHOCK IN PLACE IS COMPLETELY RUSTED OUT

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 20 MPH, THE POWER STEERING WAS FAULTY AND THE VEHICLE ALMOST STRUCK A CURB WHEN MAKING A TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT TORQUE SENSOR FAILED AND A NEW STEERING COLUMN WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 89,540.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRIC POWER STEERING (EPS) ABILITY, WHICH CAUSED THE CONTACT TO HAVE TO MANEUVER THE STEERING WHEEL WITH EXTREME DIFFICULTY. THE EPS WARNING INDICATOR FLASHED WHEN THE FAILURE OCCURRED. AN INDEPENDENT MECHANIC LOCATED A DIAGNOSTIC TROUBLE CODE FOR THE STEERING SHAFT TORQUE SENSOR. THE TORQUE SENSOR NEEDED TO BE REPLACED THE ABS CONTROL MODULE NEEDED TO BE REPROGRAMMED. DICK MASHETER FORD (1090 S HAMILTON RD, COLUMBUS, OH 43227, (614) 861-7150) AND THE MANUFACTURER INDICATED THAT THE VEHICLE RECEIVED A SOFTWARE UPDATE IN 2014 FOR NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE REMEDY FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: DP15001 (STEERING); HOWEVER, THE FAILURE WAS RELATED. THE MANUFACTURER PROVIDED NO ASSISTANCE OTHER THAN SUGGESTING THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING 35 MPH WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CHECK BRAKE SYSTEM AND SYSTEM REGEN BRAKE DISABLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS 211,000.

POWER STEERING ELECTRIC. STEERING WHEEL SHAKES AND JERKS WHILE PARKED OR DRIVING. STEERING COLUMN IS VERY NOISY. ELECTRIFING

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SHOOK AND MOVED LEFT AND RIGHT WHILE THE VEHICLE WAS DRIVING FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. ALSO, WHILE THE VEHICLE WAS IDLING, THE STEERING WHEEL MOVED LEFT AND RIGHT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER STATED THAT THE COMPUTER MODULE WAS RE-CALIBRATED IN SEPTEMBER OF 2017. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

LAST WEEK THE STEERING WHEEL WOULD SHAKE WHEN AT A STOP. YESTERDAY WE GOT AN ERROR CODE SAYING "POWER STEERING ASSIST FAULT". THEN THE POWER STEERING WENT OUT WHEN DRIVING ON THE HIGHWAY. WE LEARNED THAT THERE WAS A RECALL FOR THIS EXACT FAILURE FOR OUR YEAR/MAKE/MODEL OF CAR FOR THE FORD PLANT WHERE OURS WAS BUILT (KANSAS CITY) BUT OUR VIN NUMBER IS NOT PART OF THE RECALL. I CONTACTED THE DEALERSHIP AND THEY SAID THERE IS NOTHING THEY CAN DO FOR US BUT TO CHARGE US FULL PRICE FOR THE REPAIR.