2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was shifted from park to reverse but failed to reverse. The vehicle was pushed out of the parking space and the vehicle was able to be driven. No warning lights were illuminated at the time of the failure. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was then taken to an independent mechanic where it was diagnosed with transmission failure. The mechanic stated that the transmission port needed to be repaired; however, the vehicle was not repaired as of yet. The manufacturer was not contacted. The failure mileage was 98,750.

Vehicle is leaking coolant. This seem to be common on this model even after the coolant recall service was performed.

Hello -- 1) My wife explained to me that the acceleration would rev very high on rpms but no power -- ( 1st & 2nd especially) then the check engine light came on -- I drove it to check and there was something very wrong -- unfortunately I could find no dealers w\o a full months wait or more -- Then on the Friday after Thanksgiving she came home & said she had no brakes -- I take it for a ride to investigate -- sure enough the vacuum booster failed -- like driving w manual brakes in the old days & u still need to use the emergency brake -- It failed as she drove (no idea) til she needed to stop -- fortunately we live in a rural area and she had space and time to try to figure out what happened -- otherwise there would have been at the least a deadly car crash from behind -- When the accelleration fails there will be death from being broadsided entering traffic -- what a choice !!!! -- Also it might not seem too big a deal but the A\C condensate drain line plugs up and there will be 2" of water on floor inside the cab on both sides -- I had to finally fix it because i couldnt take it anywhere because -- no parts -- too busy -- UNFORTUNATELY THE PERSON WHO DRIVES THIS VEHICLE HAS ASTHMA -- THE MOLD AND MILDEW WERE UNREAL -- How are there no recalls on these life altering situations ?? I work for this company and I'm thoroughly disgusted. The date for A\C & turbo was in August -- the failed brakes is the date below -- I just got the vehicle back today and the brakes work because of replacing vacuum booster -- then the dealer wouldnt read my notes and car still does what they charged me $1450 for -- westgate solenoid -- boost solenoid -- NOW -- BECAUSE OF THEIR DESIGN -- FORDS -- NOT ONLY DID I SPEND THAT MONEY FOR NOTHING -- THEY WANT TO REPLACE MOTOR & TURBO FOR ONLY $11500 -- ONLY 82000 MILES !!!! I do have bills from the dealer -- just no way to upload right now -- if u need them they can be uploaded in the next couple of days --

Engine overheated, loss of coolant, check engine light illuminated. Towed to Ford dealership. replaced valve cover gasket and spark plugs. Dealership said this would fix overheating issue. 3 weeks later engine overheated again, loss of coolant, check engine light illuminated. Towed for a different Ford dealership. No stored code for check engine light illuminated. Mechanics cannot reproduce overheating. Mechanics said they have found nothing wrong, no loss of coolant. There is a recall for 2014 Ford escape 1.6L ecoboost, Ford is saying my vin number does not fall in this recall of Engine and Engine cooling. Recall # 17V2009000. Both dealerships say nothing is wrong with the car, they cannot find an issue yet it has happened 2 times now.

The contact owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle briefly jerked. The contact stated that after shifting into drive, the message “Shift to Park” message was displayed. The service transmission warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a general failure with the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 149,000.

I purchased this vehicle used in 2017. I’ve had no issues until this year with coolant level problems. Every time the car went in limp mode, coolant had to be added several times. I went online to see if my car had any recent non-repaired recalls-there were none. However, I did find that there was a recall-#17S09-which is a coolant issue. Went to Preston Ford in MD who told me I need a $10,000 new motor because coolant is leaking in cylinder 4. If the coolant problem was repaired prior to me purchasing the car, why am I now having a coolant problem. I don’t think I should be responsible for any repairs to correct this problem. Please let me know what my next steps should be in situation. Thank you!

The contact owns a 2014 Ford Escape. The contact stated while his wife was driving 40 MPH, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the heater hose. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then determined that coolant intrusion had damaged cylinder #3, requiring the engine to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2014 Ford Escape. The contact stated while driving approximately 45 MPH, he heard an abnormal sound coming from the engine compartment. The contact observed that the temperature gauge was indicating that the engine was overheating. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle was losing motive power and was able to pull into a parking lot. The contact stated that he opened the hood and observed that the radiator hoses had split. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the radiator hoses needed to be replaced. The vehicle was repaired. The contact stated that the same overheating failure had occurred again and returned the vehicle to the same dealer who stated that the hoses were not damaged. The vehicle had not been repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

The contact owned a 2014 Ford Escape. The contact stated while driving at approximately 3 MPH, the contact stated that she was in a parking lot when she depressed the accelerator pedal and the vehicle unintentionally accelerated. The contact stated that the vehicle was moving at approximately 45 MPH and it continued to accelerate. The contact stated that the vehicle drove into a field, she turned the vehicle to the left to avoid crashing into a large rock. The contact stated she crashed into the rock with the right front end and bumper. The contact stated that the car was still accelerating as if she was depressing the accelerator pedal. The contact stated she was depressing the brake pedal and the vehicle was not stopping. The contact stated she crashed through a guard rail and crossed a four-lane road. The contact stated that she turned the vehicle and re-crossed the four lanes and crashed through a wooden fence. The contact stated that she was turning the steering wheel left and returned to the parking where she was able to stop the vehicle. The contact stated that she had not noticed any warning lights. The police were on the scene and filed a report. The contact was not injured. The contact stated that the vehicle was towed to an impound lot and was declared a total loss by the contact's insurance. The manufacturer was informed of the failure. The failure mileage was approximately 109,000.

The electronic power steering system failed while driving. We were unable to steer the vehicle and barely avoided a collision. The vehicle is undriveable. We contacted Ford and they have refused to help with repairs even though Ford has issued recalls for other vehicles about the same problem.