2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact stated that while his nephew who is a mechanic was replacing the front passenger’s side ball joint, he observed that the radiator was hanging down and the support brackets were rusted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 160,000.

The contact owns a 2016 Ford Escape. The contact stated while driving at various speeds, the vehicle went into LIMP Mode, with the "Engine coolant over Temperature" message on the instrument panel. The vehicle was taken to a dealer where a diagnostic test revealed that there was coolant intrusion into an engine cylinder and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 124,500.

The contact owns a 2016 Ford Escape. The contact stated that while cold starting the vehicle, there was an abnormal knocking sound coming from the vehicle. In addition, the contact stated that the check engine warning light intermittently illuminated on the instrument panel. The vehicle was initially taken to an independent mechanic where a diagnostic test was performed on the vehicle. The mechanic discovered a misfire in cylinder #2 due to coolant intrusion into the engine. The dealer and an independent mechanic informed the contact that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

After riding around with a friend one afternoon, we went to a drive-thru for a snack and my car began to notify me that it was overheating. The dashboard stated that I should pull over and immediately shut off the engine for it to cool down. Upon doing so, I checked the coolant level, and upon releasing pressure, I noticed the coolant was low. I drove to the nearest Autozone and appropriately filled the coolant levels as needed. After that, the engine never overheated again, but it began to have issues accelerating, as well as running rough upon starting the engine and while in idle. A couple days later, the check engine light came on so I took my vehicle to the nearest Ford Dealership to see what was going on. Ford concluded that coolant was leaking into the 2nd cylinder of my engine. Due to this, the entire engine needs replaced at only 160,000 miles on a not even 10 year old vehicle. After investigating online, I noticed that thousands of other Ford vehicle owners with the same make, model, and year, are having this exact same issue. Ford knew that they were mass producing engines with faulty head gaskets and now their customers are paying for it out of pocket. Ford needs to make this right for their customers and issue a recall on the entire engine.

Ive had my vehicle since February 27, 2024 and around May time the engine began to overheat. Itook it to Pepboys and they said it was possibly a head gasket issue, but didnt check the coolant levels. I tried to fill it up and it all dumped on the ground at my apartment. I filled it up again the next day and it held for about 2 months. 1 week ago, while driving to work I the engine had reduced power to precent overheating. Ever since sincr each time I go fill the overflow tank with coolant it dumps completely on the ground.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. In addition, the vehicle was consuming excessive amounts of coolant. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into cylinders #3 and #4, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

There were issues with shifting in the cars transmission. The mechanic that fixed it claims there were faulty parts in the original transmission.

The contact owns a 2016 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the engine misfired and the check engine warning light illuminated. The vehicle was taken to another dealer where it was diagnosed with coolant intrusion into cylinder #1, and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had been persistent for a year. In addition, the contact stated that the vehicle was taken to the previous dealer several times due to the failure; however, the failure could not be duplicated. The contact stated that the check engine warning light illuminated intermittently. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 80,000.

The following all occurred in just the past year. The following is a report from this May 2024: Performed Cooling System Pressure Test, Discovered Coolant to Be Leaking From Behind Engine Next to Firewall, Continued Diagnosis and Performed Physical Inspection Removing Wiper Cowl to Get a Better View of Behind the Engine, Once Wiper Cowl Was Removed Discovered Rear Heater Hose to Be Leaking Coolant Causing Customers Concern. Recommend Replace Heater Hose and Perform Cooling System Service During the Courtesy Inspection Aaron Noted: ***Coolant Fluid Very Low Due to Coolant Leak, Recommend Perform Cooling System Service with Hose Replacement ***Vehicle is Equipped With Timing Belt, Check Customers Records For Previous Replacement - The inital issues was the purge valve stuck open, which lead to a misfire code, so they mechanic had a replacement of purge valve chassy and replace spark plugs. - 2 weeks following this event, we were told the engine would need to be replaced due to an internal coolant leakage that resulted from a broken gasket. The vehicle does not even have 200,000 miles.

The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. The contact stated that while depressing the accelerator pedal, the vehicle failed to accelerate as needed. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was approximately 148,000.