2015 FORD ESCAPE Complaints

I'm simply complaining that parts are still not available. Also, Hemmings has sent out a notice to Ford owners about a transmission issue for Ford Escapes and other models. Can you say why this recall is not listed by Ford or NHTSA? Thanks. The car belongs to my friend [XXX] here in Calhoun. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera failed to display an image. The message “Rear Camera Unavailable” was displayed on the screen. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 150,000.

October of 2025, I received a recall on my 2015 Ford Escape regarding the backup camera. As of today, 8/3/27, I have not received any news of being resolved. Is there anyway to find out if a resolution is on its way? It helps me with the blind spots. Thank you.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rear-view camera displayed a distorted screen. The failure was persistent. The rear-view camera displayed a blank screen and the message “Rear-view Camera Unavailable” was displayed. The vehicle was taken to the dealer, and the contact was informed that the part to repair the vehicle was unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

The contact owns a 2015 Ford Escape. The contact received notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that the rearview camera was inoperable intermittently while reversing. The dealer was contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the engine was overheating. The vehicle was taken to an independent mechanic and diagnosed with a coolant leak in the engine. The independent mechanic stated that there was coolant leaking into the #3 cylinder, causing the engine to overheat. The contact associated the failure with NHTSA Campaign Number: 26V011000 (Equipment); however, the VIN was not included. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle while the vehicle was parked, the rear-view camera was blinking with the message “Camera not Available” displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a distorted, inverted, or flashing image. The dealer was not contacted. The manufacturer was made aware of the issue. The failure occurred at approximately 110,000.

Back up camera is STILL not working as intended. When backing up camera goes blank. This already an existing recall, but its been a long time since its been issued and I dont think they are trying to remedy it.

The contact owns a 2015 Ford Escape. The contact stated that the back-over-prevent camera turned on and off independently. The rear-view camera eventually became inoperable. The message to contact the service company was displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was contacted and confirmed that parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.