2014 FORD ESCAPE Complaints

My car's coolant is leaking, this may lead to many belts breaking and engine failure. There are many reports online about coolant leaking and totaling the Ford Escapes. This puts me and others at risk because my car could stop working at any time while driving it. My dealership has noted that the coolant was leaking, but did not notify me about it. No warnings or lights came up on my car besides telling me my coolant was low, I refilled it multiple times.

The contact owns a 2014 Ford Escape. The contact stated that fumes were entering the cabin of the vehicle while driving at various speed without warning. The vehicle was taken to an independent mechanic where it was discovered that carbon monoxide was leaking from the valve cover. The valve cover was repaired. The contact stated that his son smelled a fuel odor coming from the vehicle. The contact's son failed to start up the vehicle after several attempts. The vehicle was towed back to the mechanic however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact linked the failure to a defective fuel pump. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,000.

My entire automatic transmission system failed at 122,000 miles without warning as I was driving down the highway. I heard a whirring noise and as I accelerated and started jumping and making clunking noises as it shifted gears. Eventually I was unable to move at all and turned and rolled to the side of the road. This could easily cause an accident as there was never any warning signs my transmission would go out. The car never pulled up a code or flashed a warning system before I was left stranded. The car was checked out by a mechanic and the transmission is completely finished. After researching the problem cars of my same make and model have been experiencing this issues around 80,000-120,000 miles for years and ford has made no attempt to rectify the situation or solve the issue.

The contact's daughter owns a 2014 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the engine was misfiring, and the vehicle was hesitating. Additionally, the engine power was reduced. The contact was unaware if there was a warning light illuminated. The contact's daughter was able to drive to her destination. The contact's daughter then noticed that the coolant level was low and added coolant to the reservoir. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into the cylinders. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

The car announced a low coolant in the system and then 10 seconds after the car turn on fire and burned down completely.

The contact owns a 2014 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle shuddered with blue smoke coming from the exhaust. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that coolant intrusion had damaged the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 88,000.

The contact owns a 2014 Ford Escape. The contact stated that after a visual inspection of underneath the vehicle, he observed a coolant leak originating near the engine compartment. The low coolant warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with compression in the engine. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 71,000.

My car began to overheat and enter limp mode, when diagnosed the codes that appeared correlated directly with a safety recall issued in 2017. I brought my car to ford 2x to have them service the recall. I was given my car back, with the check engine light on and still overheating.i went to another dealership, who diagnosed my car again and I paid 712$ for a “water outlet connector “ and this did not resolve the issue. Ford decided to keep the car for 2 months, unable to diagnose the issue, they kept dropping it off to me and it would overheat… they towed it 2x back to the dealership for overheating after they drove 100+ miles on it. Instead of fixing the issue, they kept telling me it was not overheating and dropped it off to me with the check engine light on, the same codes, and overheating… stopping abruptly at high speeds. I brought it back to ford after it cut power at 50 mph with my daughter in it… Now I am being told, I have a cracked cylinder head and the recalled part has nothing to do with the cracked cylinder head … which was not cracked prior too all the repairs done. I was not informed that it was cracked, until November 6 2023. My car has been serviced since July 21st 2023. A cracked cylinder head, is a direct result of a faulty recalled part… which ford replaced a coolant level sensor and stand pipe to prevent this issue. It is not resolved. The estimated the repair at 5800$ and failed to give me any invoices. Refusing to work on my vehicle.

Contacted Ford again fourth time about saftey recall=20S30/20V331. I've been trying to get this fixed since i got the vehicle and recall letters from Ford. Multiple failed attempts because dealership's in my area stood me up, told me they dont do recalls, and said it was basically my fault for buying Ford. Ford customer service is no help, all they say is get in touch with my local dealership's to get it resolved. Duh!! Thats what I've been trying to do, then they give me contact details for dealerships that already stood me up and who said they cant fix the recall. So why bother. Unbelievable, i might as well just contact the dealership i purchased from and surrender the vehicle. Never will i buy Ford again!! Their customer service is lousy!

Power assist steering wheel failure. My power steering stop working suddenly and I was not able to move my car. There is a recall for power steering problems from 2008/2013 for the same issues as my SUV. My SUV only has 33,000 miles on it. I think Ford didn't stop using faulty parts in their 2014 models. I spend over $3200 for repairs. I would like to see if I have any recourse as I believe my Ford Should had been included in the recall.