2004 FORD ESCAPE Complaints

MY CRUISE CONTROL STOPPED WORKING AFTER I HAD A 30,000 MILE CHECK UP AT THE BOB DAVIDSON FORD DEALERSHIP. I EMAIL FORD AND GOT A RESPONSE TO TAKE THE CAR TO THE DEALERSHIP FOR A DIAGNOSIS TEST. I TOOK THE CAR TO BOB DAVIDSON AND FOUND IT WOULD COST ME $123.00 FOR THE DIAGNOSE AND THE COST WOULD NOT BE APPLIED TO ANY REPAIRS. I DO NOT HAVE $123.00 FOR THEM TO TELL ME I HAVE A PROBLEM THE PROBLEM IS THE ENGAGE LIGHT COMES ON, BUT THE SPEED TROTTER DOES NOT ENGAGE TO KEEP THE SET SPEED. *TR

TRANSMISSION FAILURE AT 65K MILES. TRANS FLUID FLUSHED BY FORD @ 30K MILES. CAR IS LESS THAN 3 YEARS OLD AND ALMOST EVERY MILE IS ON A FLAT EASY INTERSTATE HIGHWAY. I ASKED FOR ASSISTANCE, FORD TOLD ME TO GO FLY A KITE. I ALSO INFORMED FORD THAT THEY LOST AN ENTIRE FAMILY'S FUTURE PURCHASES OF ANY FORD PRODUCT / SERVICE. *TR

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHEN APPROACHING A RED LIGHT OR STOP SIGN AT 15 MPH, THE VEHICLE ACCELERATES. THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN ID NUMBER 04V574000 (VEHICLE SPEED CONTROL:CABLES). AFTER THE REPAIR, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THEY TEST DROVE THE VEHICLE, BUT WERE UNABLE TO DUPLICATE THE FAILURE. THE DEALER INFORMED THE MANUFACTURER THAT THE FAILURE COULD NOT BE DUPLICATED AND THE RECALL IS ONLY REPAIRED ONCE; THEREFORE, THE CONTACT WOULD NEED TO PAY FOR ANY ADDITIONAL REPAIRS. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000.

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 20 MPH, THE SIDE VIEW MIRROR ON THE PASSENGER SIDE EXPLODED AND GLASS SHATTERED EVERYWHERE. THERE WAS NO IMPACT OR CRASH. THE CONTACT BELIEVED THAT THE ELECTRICAL SYSTEM CAUSED THE EXPLOSION; HOWEVER, THE DEALER DISAGREED. THE DEALER PLACED A NEW MIRROR ON THE VEHICLE AND THE CONTACT PAID APPROXIMATELY $330 FOR THE REPAIR. THE PURCHASE DATE, POWERTRAIN, AND TRANSMISSION TYPE WERE UNKNOWN. THE CURRENT MILEAGE WAS 13,406 AND FAILURE MILEAGE WAS 13,366.

THIS IS THE SECOND TIME THE BUTTON ON THE EMERGENCY BRAKE ON MY 2004 FORD ESCAPE LIMITED EDITION HAS BROKE. THE FIRST TIME WAS FIXED UNDER WARRANTY, THIS TIME FORD IS REFUSING TO FIX IT FOR FREE. THIS IS SAFETY EQUIPMENT THAT HAS FAILED TWICE ON A SUV THAT IS LESS THAN 3 YEARS OLD. *TR

2004 ESCAPE REFUSED TO OPERATE STARTER AFTER BEING OPERATED WITH LOAD AT SLOW SPEEDS, FOUND NEW BATTERY WAS DEAD AND NEW ALTERNATOR WAS INSTALLED WHILE UNDER WARRANTY 6M MILES AGO LAST YEAR. SAME PROBLEM HAS CONTINUED BEFORE AND AFTER BATTERY AND ALTERNATOR REPL. PRIVATE AUTO SERVICE SHOP TESTED... SYSTEM CHARGING SUBNORMAL BELOW 900 RPM. WILL NOT KEEP BATTERY CHARGED ESPECIALLY WHILE A/C ON, DRIVING IN CITY TRAFFIC IN PHOENIX,. AZ. DEALER REFUSES TO LOOK AT IT OR TEST IT NOW, EVEN THOUGH THEY ATTEMPTED TO REPAIR PROBLEM UNDER WARRANTY AND PROBLEM CONTINUED TO EXIST. SUV HAS 31,301 MILES ON IT AS OF 10/20/07. THEY HAVE STALLED EVERY TIME I TOOK IT BACK AND JUST KEEP SAYING "IT CANNOT BE." *TR

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO ACCELERATE FOR 30 SECONDS. THE DEALER STATED THAT THE BUTTERFLY CAUSED THE ACCELERATOR CABLE TO STICK. THE VEHICLE WAS REPAIRED IN JULY OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 04V574000 (ACCELERATOR CABLE). THE FAILURE MILEAGE WAS 95,000 AND CURRENT MILEAGE WAS 100,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED SHORTLY AFTER THE RECALL WAS PERFORMED, THE VEHICLE STARTED TO EXHIBITED THE SAME PROBLEMS PRIOR TO THE RECALL BEING PERFORMED. UPDATED

LEAVING A TRAFFIC LIGHT THE VEHICLE IDLE INCREASED TO OVER 4000 RPMS AFTER I TOOK MY FOOT OFF THE ACCELERATOR PEDAL. I SHUT OFF THE ENGINE BUT THE IDLE DID NOT RETURN TO NORMAL. I'VE BEEN TOLD THAT WAS AN UNUSUAL CASE OF THE "IDLE SPEED CONTROL" FAILURE. THIS "RACING" HAD HAPPENED ONCE BEFORE AT 48,000 MILES BUT AFTER I RESTARTED THE VEHICLE IDLE SPEED RETURNED TO NORMAL. *TR

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD POP COMING FROM THE SUNROOF. SHE LOOKED UP AND NOTICED CRACKS IN THE SUNROOF GLASS THAT RESEMBLED A SPIDER WEB. THE SUNROOF WAS TILTED AND NOT FULLY OPEN AT THE TIME THE FAILURE WAS NOTICED. THE FAILURE AND CURRENT MILEAGES WERE 43,000 THE CONSUMER STATED THE GLASS SHATTERED. UPDATED 12/12/07*LJ

TL*THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO ACCELERATE WITHOUT WARNING. ON AUGUST 8, 2007, THE CONTACT WAS INVOLVED IN A CRASH THAT WAS RELATED TO A PREVIOUS RECALL REPAIR FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN NUMBER 04V574000). A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND THE VEHICLE WAS DESTROYED. THE RECALL WAS PERFORMED BY FORD AND CHEVROLET. IN MAY OF 2007, THE VEHICLE ACCELERATED PAST 100 MPH AND BEGAN SHAKING AS IF IT WOULD FLIP OVER. THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOOR AND THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. THE CONTACT WAS FORCED TO STOP THE VEHICLE BY PLACING IT IN PARK AND REMOVING THE KEY FROM THE IGNITION. WHEN THE FAILURE OCCURRED, NO SOUND OR WARNING LIGHTS WERE PRESENT. THE CONTACT HAS PHOTOS. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 66,000.