2010 FORD ESCAPE Complaints

WHILE IN THE MIDDLE OF A TURN ON A CITY STREET THE ELECTRONIC ASSISTED POWER STEERING FAILED WITHOUT WARNING NEARLY CAUSING A CRASH. THE POSTED RECALL ASSOCIATED WITH THIS FAILURE IS 14S05 AND THIS VIN SHOULD BE INCLUDED.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE THE CONTACT WAS CHANGING THE OIL IN THE VEHICLE, HE CAME ACROSS RUST ON THE SUBFRAME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SUBFRAME WAS ROTTED AND NEEDED TO BE REPLACED. THE UNDERCARRIAGE OF THE VEHICLE WAS RUSTED AS WELL. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 212,093. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER WINDOW DROPPED DOWN WITHOUT THE WINDOW BUTTON BEING PRESSED. THE CONTACT STATED THAT THE MOTOR TO MOVE THE WINDOW BACK UP STOPPED WORKING. THE CONTACT STATED THAT THE REAR DRIVER SIDE WINDOW PREVIOUSLY EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 91,000. **TR UPDATED 11/9/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (AIR BAGS). THE CONTACT CALLED RIVERTOWN FORD AT 706-653-7420 (LOCATED AT 1680 WHITTLESEY RD, COLUMBUS, GA 31904) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEL HAMBELTON FORD (888-491-0523, 1171 WEST KELLOGG AVE, WHICHITA, KS 67209) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR *JB

WHILE DRIVING OUR CAR, IN GOOD WEATHER, (110,000 MILES ON THE VEHICLE) FLASHED ERROR MESSAGE "CHECK BRAKE SYSTEM" IT LOST ALL ASSISTED BRAKES AND WE HAD TO MASH THE BRAKES TO THE FLOOR TO BRAKE ADEQUATELY. FORTUNATELY WE WEREN'T ON A HIGHWAY OR IN ANY TRAFFIC OTHERWISE THIS WOULD HAVE ABSOLUTELY CAUSED AN ACCIDENT. FORD IS SAYING IT'LL COST UPWARDS OF 5K TO HAVE THE BRAKES FIXED, IT'S AN ELECTRONIC MODULE THAT THEY BELIEVE IS DEFECTIVE, THEY AREN'T SURE IF THIS WILL FULLY FIX THE ISSUE. I HAVE FOUND MANY OTHER REPORTS OF THE SAME ISSUE WITH THE FORD ESCAPE HYBRIDS. THIS SHOULD BE RECALLED AND FIXED BY FORD AS OBVIOUSLY ANY LOSS OF BRAKE FUNCTION IS UNACCEPTABLE IN MY OPINION.

I WAS DRIVING MY SON HOME FROM SCHOOL IN MY 2010 ESCAPE, I WENT TO MERGE ONTO THE HIGHWAY AND AS I PRESSED ON THE GAS PEDAL TO GAIN SPEED, MY VEHICLE DIDN'T WANT TO TAKE THE GAS AND I THOUGHT IT WAS GOING TO STALL. A WRENCH APPEARED ON THE PANEL AND SO DID THE SERVICE ENGINE LIGHT. WHEN I TOOK IT TO MY FORD DEALER, THEY TOLD ME IT WAS THE THROTTLE BODY AGAIN AND THE PURGE VALVE AGAIN. I HAD THE THROTTLE BODY REPLACED IN 2015 FOLLOWING THE RECALL AND THE PURGE VALVE REPLACED IN 2016. MY COMPLAINT IS THEY REPLACED THE THROTTLE BODY FREE THE FIRST TIME, WHY DO I HAVE TO PAY THIS TIME IF IT IS STILL DOING THE SAME THING?

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD OF ARLINGTON AT (817) 200-4503 (LOCATED AT 1400 INTERSTATE 20 W, ARLINGTON, TX 76017) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO OPERATE NORMALLY THE FOLLOWING DAY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,044.

I LOST POWER STEERING WHILE DRIVING ON A HIGHWAY. IT HAPPENED UNEXPECTEDLY AND IT CAUSED THE STEERING WHEEL TO JERK ON ME.