2016 FORD ESCAPE Complaints

I recently purchased a 2016 Ford Escape with a 6f35 transmission in it. I have been experiencing hard shifts out of the transmission. This is a current on going problem with many users of this vehicle with this transmission. The valve body fails causing the harsh shifts, soft shifts, and shift flares which leads to catastrophic failure. Please issue a recall of this as it’s a defect in the development of this transmission.

transmission needs to be replaced as it went bad. getting done 7/15/24 for a cost of $7,041. only 68,000 miles on the car and just out of warranty. these need to be recalled and or owners be reimbursed for costs related to replacement and/or rebuilding.

Drove 170 miles round trip to airport and back. Shut off car to unload friend. When car was restarted I had no power steering. Message indicated steering power assist problem. Let car cool for about 2 hours. Restarted and drove without problem. Dealer stated that it would be best if it were not working when I brought it in.

The car completely died at a busy intersection with no previous issues. Ford states I need a new transmission.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 40 MPH, the vehicle began chugging and lunging. The vehicle was steered to the side of the road into a parking lot and restarted but the failure persisted. On another occasion while driving at an undisclosed speed, the vehicle began lunging and chugging. The contact stated that while attempting to place the vehicle in park(P), the gear selector was stiff. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 90,796.

I was driving down the highway doing 70 mph my car lost all power and a warning light came on said engine failure. This is dangerous. We could've gotten killed.

The steering is all electric, doesn’t use power steering fluid. When I am driving, at random times, the steering wheel locks up and has almost caused me to get into two accidents. It lasts for a few seconds until I can regain control by gripping the wheel very tightly.

I am having the same problems with the 2016 Ford Escape that is listed in Recall Campaign/NHTSA#15518/15V340 with a loss of electrical power that controls the steering with the steering wheel; turning to the right or left. Loss indication from steering assist. The exact same problems listed under this recall. Vehicle is not safe to drive because cannot control the steering wheel. I need it repaired because it is my only transportation back and forth to physician offices and hospital. Being elderly, it is a danger to me.

The crankshaft came loose, making a big racket. The pins that hold the crankshaft came looks this could cause a crash and is a big safety risk.

This car is an accident waiting to happen. 1st car kept on shuddering or pulling while driving over 40 miles per hour. Took it to Ray Price Ford in Stroudsburg PA 4 times they couldn’t diagnose or replicate what I was talking about. I had to pull over a few times because I thought a cable popped or I hit something. Took it back the 5th time 6/2020 92,000 miles just out of warranty they finally diagnosed it with a bad transmission. $6,000. I fought with them and was able to get them to split the cost because they weren’t able to diagnose it when it was under warranty. I thought I was past the nightmare called Ford Escape. However around 5/2024, 115,00 miles my daughter was driving the car on the highway. Cruising at 60mph, when she had to press the gas pedal to speed up to get to her exit. The car lost power, she floored it and it wouldn’t move. She pulled over and called us. She said the check engine light came on and the car had no pickup when she stepped on the gas pedal .I told her to drive it home with the hazards on. We took it to Ray Price and they said the turbocharger was on the way out and cleared the code. I called Ford customer service to complain again about the piece of garbage that they sold us and their answer was if the car is over 7 years old and 100,000 miles they can’t help. I think that’s total [XXX]!!! I have never had a car that the transmission went before 100,000 miles. Ford customer Service is a joke. There was just a huge recall on their F-150’s for transmission problems. They are making dangerous vehicles and they need to fix them. It’s not fair that you buy a vehicle for $30,000 or more and then you have to replace the transmission and turbocharger just over 100,000 miles. These vehicles should be recalled and fixed once and for all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)