2011 FORD ESCAPE Complaints

SHIFT SOLANOID PROBLEMS WHERE THE VEHICLE DOES NOT SHIFT. FORD DOES NOT HAVE THESE PARTS ON HAND AND ARE ON BACK ORDER UNTIL MID OCTOBER 2018. WHY? BECAUSE TOO MANY ESCAPE VEHICLES ARE HAVING THIS ISSUE. A RECALL NEEDS TO CONDUCTED ON THIS ISSUE AND FORD NEEDS TO STEP UP AND REPLACE THESE SOLANOIDS.

RECALL NOTICE ISSUED IN NOVEMBER 2017 AND PERSISTENT CALLS TO DEALER (EVERY MONTH) HAVE NOT PRODUCED A REASONABLE ESTIMATE OF WHEN THE PARTS REQUIRED TO COMPLETE THIS RECALL. THE ANSWER PROVIDED BY DEALER EVERY MONTH FOR THE LAST 11 MONTHS THE CUSTOMER HAS CALLED HAS BEEN "THE PARTS ARE BACKORDERED" AND NO ESTIMATE OF WHEN IT WILL BE COMPLETE IS PROVIDED.

STEERING GOING OUT FREEZES AND WONT TURN. REPLACED TIE RODS UPPER AND LOWER CONTROL ARMS. COST $1000. AND 2 DAYS LATER OUT AGAIN

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND WAITED A FEW MINUTES. ONCE THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO CHAMPION FORD VOLVO (2502 W 26TH ST, ERIE, PA 16506, (814) 878-2500) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,410. **TR UPDATED 10/26/18*JB

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT A LOW SPEED, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 174,000.

LOST POWER STEERING WHILE DRIVING TO WORK. THE CAR IS EXTREMELY DIFFICULT TO STEER AT THIS TIME. I FOUND A RECALL (14S05) FOR STEERING PROBLEMS WITH MY YEAR FORD ESCAPE, BUT MY VIN IS NOT AFFECTED. HOW CAN THAT BE, FORD? STAND BY YOUR PRODUCT!!

CAR SHUTS DOWN AT ALMOST ANY SPEED WHILE YOU ARE DRIVING. IT HAPPENS ALL THE TIME, THE ENGINE GOES IN TO LIMP MODE, AND IT VERY DANGEROUSLY FORCES YOU TO EXIT THE ROAD QUICKLY. WE HAVE TAKEN IT TO 2 VERY REPUTABLE SERVICE SHOPS (AND PAID THEM TO FIX IT), AND THEY WERE NOT ABLE TO REPAIR IT. BASED ON THE # OF REPORTED ISSUES WITH THIS PROBLEM ON THIS VEHICLE, FORD NEEDS TO QUICKLY FIX THIS AND MAKE IT RIGHT AT NO CHARGE.

TL* THE CONTACT OWNS A 2011 FORD ESCAPE. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL RETURNED TO NORMAL. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

FAILURE OF THE ELECTRIC POWER STEERING SYSTEM THAT CAUSED A SUDDEN LOSS OF POWER STEERING ASSIST DURING DRIVING IN THE CITY.

SUSPENSIONS ON BACK WHEELS MAKES A TAPPING SOUND AND AFFECTS THE SPRINGS OF THE BALANCE OF THE SUV, CAUSING THE TIRES TO TO WEAR OUT OR DOWN INCONSISTENTLY. POSSIBLY CAUSING TIRES OR STEERING WHEEL TO CAUSE ACCIDENT.