2016 FORD ESCAPE Complaints

Auto was purchased from a dealership on 5/31/2023. We drove less than a mile down the road and a warning for "hood ajar" came on. We immediately pulled over only to find the hood was latched. Over the next few months there were numerous other warning/electrical items that came up: trunk ajar warning, problems opening the trunk, back up camera would often go black when car was in reverse, car would start honking like the alarm was going off when it was just sitting in garage with nobody near the car. The car was brought to the dealer on 6/14/23 for a separate recall issue and an electrician was supposed to look at these issues but they weren't at the dealership when we arrived for our scheduled appt. Couldn't get a new appt for a few weeks so went to our local auto shop who confirmed the issues and felt we could try a new battery which he put in on 6/30/23. Went to the Ford dealership on 8/31/2023 and they said we needed to have the APIM replaced and the rear park aid camera and latch. We couldn't afford these repairs. Since then we have taken the car in for tire rotation/oil change. This past week the car will not start unless we jump it with a battery cable. We looked into recalls and found out our VIN isn't under the recall. Obviously, these are safety issues that we had hoped would be covered by the recall. Your help would be greatly appreciated.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed air bag sensor. The contact was informed that the air bag sensor needed to be replaced. The vehicle was not repaired. The contact was informed that the failure could be repaired, but it might not resolve the failure. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,812.

Aluminum covering on lug nuts becomes enlarged and have to be destroyed to remove them. Service tech at Ford dealership advised that he sees this problem several times per week.

The coolant leaks into the engine. I have already had it fixed before. It did it again and ruined my engine. I am now on the hook to replace the engine and still paying the car off. Looking to Google shows this is a known issue that ford refuses to address and has cost thousands of people a lot of money.

Rear view camera displayed view upside down or blurry lines flashing on the screen. Entire camera assembly replaced due to failure.

The contact owns a 2016 Ford Escape. The contact stated that there was a leak coming through the sunroof around the trim. The contact stated that the water leaked onto the doors and trunk, and there was mold and mold odor inside the vehicle. The contact and passenger were coughing while riding in the vehicle. The contact's spouse used silicone to close the gaps in the sunroof. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.

The car started revving without any warning lights while I was on the highway 635 which caused the car to suddenly lose speed and despite every effort I put into getting it to move putting my life and that of other road users at risk. The car would revv jerk forward and then decline in speed. The "Transmission Fault" warning indicators only came on much later. This led me to conduct research and discover that a lot of other drivers have had the same issue with the same car model. I took it to TownEast Ford and they confirmed the transmission was slipping. I have since taken it to two independent repair companies who ran diagnostic tests on it and confirmed that the transmission was completely faulty. A general search on google has shown to me that this is a very common issue with the 2016 Ford Escape costing users an unbelievable amount of money in repair costs.

I was driving my 2016 Ford Escape and stopped at a red light. When the light turned green I steeped on the gas and the car would not move. No check engine light came on and there was no indication that anything was wrong. The car had to be towed to two different repair shops. The first repair shop diagnosed that it was the transmission and they wanted to much to repair. I then had it towed to a transmission repair shop where they rebuilt my transmission. I picked up my car today and the shop told me that there was a recall on 2016 Ford Escapes. I called ford and they agreed there was a recall on 2016 Ford Escape transmissions but it did not include my car. This makes no sense as my car only has 63208 miles on it and the transmission went out with no warning. I don't understand my Ford says my car is not included when obviously there is a problem. Thank you for your time

The contact owns a 2016 Ford Escape. The contact stated that while his daughter was driving at an undisclosed speed, the power steering assist warning light illuminated. In addition, the power steering wheel was not functioning as intended. The contact stated that the failure had occurred several times. The vehicle was taken to the dealer where it was diagnosed with a failed steering rack. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact stated while driving 80 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.