2002 FORD ESCAPE Complaints

View complaints related to 2002 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 980 complaints submitted for the 2002 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 FORD ESCAPE
    - TUCSON, AZ

    THE VEHICLE IN QUESTION A 2002 FORD ESCAPE XL, THREW A ROD AT ABOUT 47,000 MILES DUE TO A PROBLEM THAT BECAME A RECALL CONCERN ( FORD RECALL ID# 42319 DECEMBER 7, 2004), I WAS SENT A RECALL NOTICE 2 MONTHS AFTER THE REPLACEMENT BY A USED ( 43,000 MILES), ENGINE WHICH MY EXTENDED WARRANTY COMPANY CHOSE OVER A REMANUFACTURED ENGINE THAT I WANTED. IT ALSO THREW A ROD AFTER THE ACCELERATOR STUCK, ( THE RECALL ITEM) 40,000 MILES LATER. BECAUSE THE WARRANTY HAD EXPIRED, NO REPAIRS WERE COVERED AND I ENDED UP PAYING REPAIRS, RENTAL COST AND LOSING WAGES BECAUSE I COULDN'T GET TO MY NEXT ASSIGNMENT. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - BROWNSTONE, MI

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT'S VEHICLE CAUGHT FIRE WHILE PARKED IN MEXICO. THE CONTACT WAS IN THE UNITED STATES AT THE TIME OF THE FIRE AND HE RECEIVED A RECALL NOTICE REGARDING THE CRUISE CONTROL. WHEN HE RETURNED TO MEXICO, HE NOTIFIED A FORD DEALER AND THEY WERE UNAWARE OF THE FAILURE. THE CONTACT WAS ABOUT TO PAY TO HAVE THE VEHICLE REPAIRED, BUT THE VEHICLE CAUGHT FIRE BEFORE ANY REPAIRS COULD BE MADE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 72,300. UPDATED 05/19/08 *BF THE RECALL WAS REGARDING THE ABS MODULE. BEFORE THE CONSUMER COULD GET THE VEHICLE FIXED, IT CAUGHT TON FIRE. THE CONSUMER STATED THE ABS LIGHT WAS ON BEFORE HE PURCHASED THE VEHICLE. UPDATED 05/19/08

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - AVERILL PARK, NY

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT THE MASTER CYLINDER LEAKED BRAKE FLUID ONTO THE POWER BOOSTER AND IS CAUSING POOR BRAKING PERFORMANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07E023000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE CURRENT AND FAILURE MILEAGES WERE 74,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - CRANDALL, GA

    I WENT OUT TO CRANK MY VEHICLE AND IT RAN WIDE OPEN. I TURNED IT OFF AND TRIED IT TWICE MORE WITH THE SAME RESULTS. THE SECURITY OFFICER AT MY WORKPLACE CAME OVER AND RAISED THE HOOD TO SEE WHAT WAS GOING ON. TWICE MORE I CRANKED IT WITH THE SAME RESULTS. THEN HE FOUND THE PROBLEM MY SPEED CONTROL CABLE WAS NO LONGER CONNECTED. HE GOT IT BACK ON AND ADVISED ME TO GO TO MY DEALER. THE FOLLOWING DAY THEY HAD ME BRING IT IN, THEY INFORMED ME THAT MY PARTICULAR VEHICLE WAS NOT ON THE RECALL LIST. THEY WERE GOING TO ORDER THE PART, AND WHEN I ASKED THE CHANCES OF IT HAPPENING AGAIN, THEY REPLACED THE REGULAR SPEED CABLE AND DISCONNECTED THE CRUISE CONTROL ONE UNTIL THEY COULD GET ONE IN, JUST IN CASE. I DIDN'T GET TO SEE ANY LIST, I JUST KNOW THERE WAS A RECALL ON MY TYPE OF VEHICLE FOR THIS. AM I TO JUST TAKE THEIR WORD FOR IT? I THANK THE LORD THAT I WAS SITTING IN A PARKING LOT WHEN IT HAPPENED AND NOT OUT ON THE ROAD WHERE IT COULD HAVE BEEN A VERY BAD SITUATION. ALSO WHEN THEY SAID I WAS READY THEY ASKED HOW LONG MY ABS LIGHT HAD BEEN BLINKING--I TOLD THEM IT WAS BLINKING THE DAY I TEST DROVE AND THE SALESMAN WAS GOING TO ASK ABOUT IT WHEN WE GOT BACK TO THE DEALER. I NEVER GOT AN ANSWER. IF EITHER OF THESE ARE FAULTY AND WERE NEVER REPORTED I'D LIKE TO KNOW. OTHER PEOPLE MAY EXPERIENCING THE SAME THING. AND IF THESE CABLES HAVE BEEN REPLACED BEFORE AND IT'S HAPPENED AGAIN, PEOPLE NEED TO KNOW. I THANK YOU FOR YOUR HELP. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - LURAY, VA

    TRANSMISSION FAILURE, APPARENTLY A RECURRING PROBLEM WITH THE FORD 2001-2004 ESCAPE SUV. THIS ONE IS A 2002 AND DID NOT LEAVE ME STRANDED, I MANAGED TO GET IT TO THE DEALERSHIP. OTHERS (HUNDREDS++) ON THE WEB WERE STRANDED ON MAJOR HIGHWAYS. *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - PORT SAINT LUCY, FL

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT IS DISABLED AND WAS STRANDED IN HER VEHICLE FOR OVER TWO HOURS. THE VEHICLE DOORS DO NOT HAVE KEY HOLES. THE FIRE DEPARTMENT HAD TO REMOVE THE REAR DOOR PANEL IN ORDER TO FREE THE CONTACT FROM THE VEHICLE. THE CONTACT STATED THAT SHE WAS UNAWARE THAT THE VEHICLE DID NOT HAVE KEY HOLES WHEN IT WAS PURCHASED. THE DOORS ONLY OPERATED BY REMOTE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD RECEIVE A CALL BACK FROM THE DEALER. THE DOOR PANEL HAS BEEN REPAIRED. THE DEALER INFORMATION WAS UNKNOWN. THE CURRENT MILEAGE WAS 22,074 AND FAILURE MILEAGE WAS 22,064. UPDATED 4/8/08 *CN THE CONSUMER STATED FRANK IS PARALYZED. THE CONSUMER STATED THERE IS A GREAT CONCERN FOR NO KEYHOLE ON THE VEHICLE. UPDATED 04/08/08 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - LEHI, UT

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 65 MPH, THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. IF IT WERE NOT FOR THE EMERGENCY BRAKE, SHE WOULD HAVE CRASHED INTO ANOTHER VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ABS WAS FINE. THE CONTACT HAD A MECHANIC FRIEND AND HE REPLACED THE MASTER CYLINDER AND THE RESERVOIR. BECAUSE THE BRAKE FLUID WAS LEAKING, THE CONTACT'S FRIEND ALSO REPLACED THE "REMAN BRA". THE CURRENT MILEAGE WAS 42,698 AND FAILURE MILEAGE WAS APPROXIMATELY 42,498. UPDATED 04/04/08. *LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - WILLIAMSBURG, PA

    AIR BAG LIGHT ILLUMINATED CONTINUOUSLY INDICATING THAT THE AIR BAGS MAY NOT WORK PROPERLY IN A COLLISION. FORD DEALER PERFORMED AIR BAG SELF TEST AND CODE B1881 WAS OBTAINED. I HAD TO HAVE WIRING REVISIONS TO BOTH SEATS AT A COST OF $292.86. THE DEALER REPRESENTATIVE INFORMED ME THAT THE WIRING REVISION WAS NECESSARY BECAUSE THE ORIGINAL WIRING UNDER THE SEATS WAS INCAPABLE OF ACCOMMODATING THE FULL RANGE OF NORMAL SEAT ADJUSTMENTS ALLOWED BY THE ELECTRIC SEAT ADJUSTOR. THIS IS OBVIOUSLY A MANUFACTURER DEFECT INVOLVING A SAFETY FEATURE OF THE 2002 FORD ESCAPE. SHOULD NOT THE MANUFACTURER HAVE TO PAY FOR CORRECTING THIS SAFETY DEFECT? *TR

    Source: NHTSA WEB SITE
  • 2002 FORD ESCAPE
    - JACKSONVILLE, FL

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. IN JUNE OF 2007, THE CONTACT TOOK HER VEHICLE TO A FORD DEALER REGARDING RECALL NUMBER 07S51. THE DEALER APPLIED ELECTRICAL GREASE TO THE ABS MODULE CAVITY. ON FEBRUARY 29, 2008, THE VEHICLE CAUGHT FIRE UNDER THE HOOD NEAR THE ABS MODULE. THE VEHICLE WAS DAMAGED, BUT THERE WERE NO INJURIES. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 78,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 FORD ESCAPE
    - IDYLLWILD, CA

    TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WENT DOWN TO THE FLOOR AND WOULD NOT RELEASE. THE CONTACT WAS ABLE TO PLACE THE VEHICLE INTO SECOND GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE CRUISE CONTROL CABLE FAILED AND JAMMED THE THROTTLE COVER. THE TRANSMISSION BECAME DAMAGED WHEN THE CONTACT SHIFTED INTO REVERSE GEAR. THE MANUFACTURER MAY NOT BE ABLE TO ASSIST. ON NOVEMBER 25, 2007, THE VEHICLE WAS TAKEN TO THE DEALER DUE TO REVERSE. THE DEALER CLEANED THE THROTTLE BODY, FLUSHED THE INJECTORS, AND CLEANED THE UPPER INTAKE GASKET AND SPARK PLUGS. THE FUEL FILTERS, COIL BOOTS, AND IGNITIONS WIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 62,000. THE CONSUMER STATED THE BATTERY LIGHT COMES ON WHILE DRIVING, REPLACE FUEL FILTER, AND A/C IS NOT BLOWING COLD. UPDATED 03/31/08 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE