2011 FORD ESCAPE Complaints
View complaints related to 2011 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2011 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD ESCAPE- WOBURN, MA
WHILE DRIVING TO WORK, I NOTICED THAT THE FORD EMBLEM ON MY STEERING WHEEL WAS OFF CENTER, THEREFORE MAKING MY CAR OUT OF ALIGNMENT BUT I HAD NO IDEA HOW THIS HAD HAPPENED. I MADE AN APPOINTMENT TO BRING MY CAR INTO TOWN FAIR TIRE TO GET IT REALIGNED BUT WAS TOLD THAT THEY COULDN'T DO IT BECAUSE MY ENGINE CRADLE WAS EXTREMELY RUSTED SO I WOULD NEED TO HAVE THAT ADDRESSED AT A MECHANIC. THEY ALSO TOLD ME THAT THEY PULLED THE VEHICLE SAFETY CHECK THEY DID ON MY VEHICLE FROM THE YEAR BEFORE WHEN THEY CHANGED MY TIRES AND THERE WERE NO ISSUES SO THIS WAS VERY ODD TO THEM AS WELL AS TO HOW THIS COULD'VE HAPPENED. I NEXT BROUGHT IT INTO MY MECHANIC AND WAS TOLD THAT IN ORDER TO FIX THE ISSUE MY ENTIRE FRONT END FRAME WOULD NEED TO BE REPLACED. $1600 LATER, MY VEHICLE IS BACK IN LINE. FORD MOTOR COMPANY IS CLAIMING THERE ARE NO RECALLS ON MY VEHICLE EVEN THOUGH THEY DID HAVE RECALLS ON THE 2005 ESCAPES FOR THIS SAME REASON. I'M LUCKY I NOTICED AND ADDRESSED THIS ISSUE BEFORE SOMETHING MORE SERIOUS HAPPENED LIKE MY ENGINE DROPPING OUT OF MY VEHICLE ON THE HIGHWAY OR SOMETHING. MY VEHICLE ISN'T THAT OLD AND ONLY HAS 81000 MILES ON IT. SOMETHING SEEMS OFF.
Source: NHTSA WEB SITE -
2011 FORD ESCAPE- SCRANTON, PA
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GIBBONS FORD (704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- FLORENCE, AL
ELECTRONIC POWER STEERING IS OUT JUST LIKE THE RECALLED FORD ESCAPES FROM 08-11 RECALL. VEHICLE WAS BEING DRIVEN IN TOWN AND MAKING TURNS WHEN THIS HAPPENED. VEHICLE WAS DRIVING ON BUSY ROADS IN THE CITY AND BECAME IMPOSSIBLE TO TURN.
Source: NHTSA WEB SITE -
2011 FORD ESCAPE- FREELAND, MI
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MCDONALD FORD (6790 MIDLAND RD, FREELAND, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- DAVENPORT, IA
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COURTESY FORD, 3921 W RIVER DR., DAVENPORT, IA 52802, (563) 326-4011) STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD ESCAPE- RICHMOND, VA
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO REMEDY THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST., RICHMOND, VA 23230, (804) 358-5521) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- BELLVILLE, OH
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE RECALL REPAIR. THE DEALER (DONLEY FORD, 1456 COSHOCTON AVENUE, MOUNT VERNON, OHIO 43050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- PONTE VEDRA, FL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (BOZARD FORD, 540 OUTLET MALL BOULEVARD, SAINT AUGUSTINE, FLORIDA 32084) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- BOTHELL, WA
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM). THE DEALER (BILL PIERRE FORD, 11525 LAKE CITY WAY NE, SEATTLE, WA 98125) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- WEST BURLINGTON, IA
2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FUEL DELIVERY MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Source: CONSUMER LETTER