2016 FORD ESCAPE Complaints

The transmission suddenly failed with no warning. 2016 under $90k miles. Mechanic saying very abnormal and was because a small piece inside broke that is manufacturer error.

While Driving the vehicle Car came out of gear and the tachometer revved. I had to pull the car off the side of the road shut the car down and then restart it and it then was able to go into gear but for only a short time maybe a minute or two. No lights appeared on the dash. Luckily I was on a residential street and not a highway where my life definitely could've been put at risk. Car was towed to a Ford dealer and they stated complete transmission failure. Car has 85,xxx miles on it.

The contact owns a 2016 Ford Escape. The contact stated that while the son was driving approximately 55 MPH the vehicle suddenly began to lose motive power and stalled. The "Transmission" warning message was displayed after the failure had occurred. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.

The front driver side tire went flat. When a friend tried to remove lug nuts it was discovered that the lug wrench supplied by Ford with the vehicle would not fit over 3 of the 5 nuts. In a youtube video search from home I discovered that Ford had applied a metal coating to the outside of the lug nuts that in time tends to swell and prevents a socket from from going over the lug. Several videos showed people using hammers to force a larger socket over it and using an impact hammer to get the lugs off. Some took 20 mins. to remove. Since our lugs could not be removed on the roadside, a can of FIX-A-FLAT and a short drive on the near flat to a service station allowed them to get the car to a safe place for the night. The next day a call to the SERVICE MANAGER at Dick Hannah Ford dealership in Sandy Oregon (503-809-4711) was no help and he said he had never heard of this before. I called a local outlet (Estacada, Or.) (503-210-5111)of regional tire repair company Les Schawb Tires, and the manager there told me that he sees this all the time. He even completed my description of the problem with added details. He says that he has been recommending the complete removal of all lugs on any trucks or cars that come in with these lugs for years. He is saving all the lugs that come off of my car and has agreed to attest to the facts of what he finds and his past experience with this issue. I will keep the lugs if you would like to inspect them. No one was endangered in this incident. It happened on a dry day in the early afternoon just miles from a friends home. But I can't believe that no one has ever found themselves in a dangerous situation with a flat tire that can't be replaced with the very tool that FORD has provided in their vehicle for doing so. No warning has been issued, no recall initiated, and FORD keeps putting these useless tools in cars and trucks letting people believe that they will work. Several Youtube videos have documented the issue.

The contact owns a 2016 Ford Escape. The contact stated that while revering in a parking area at low speeds, the vehicle suddenly lost all motive power, and the contact was unable to shift the gear selector. As a result, the vehicle rolled into a busy intersection. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission shifter cable. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train), and the VIN was included but had already been repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 184,000.

Check engine light came on, car was taken to mechanic. Coolant system cylinder 1, 2 were showing as codes and coolant was 1/2 gallon low. Coolant was found to be leaking into engine and engine replacement was the only fix. Mechanic also indicated there is a TSB for this issue, meaning it is a known problem that ford will not help with correcting.

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was inoperable while reversing. Additionally, the contact stated that the infotainment system screen would turn black inadvertently while driving and using the navigation system. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the Accessory Protocol Interface Module (APIM) and the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 81,289.

The contact owns a 2016 Ford Escape. The contact stated while driving 65 MPH, the vehicle shuddered and stalled. The contact was able to pull to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to move upon depressing the accelerator pedal. The message "Insufficient Transmission Fluid. Service Now" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the torque converter had failed, and the transmission fluid was leaking. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 159,834.

Out of the blue on highway. Tachometer reved up to 6 without using throttle. No power, then it jumped out of gear to neutral down a hill. I almost got hit by a truck , no dash lights came on till I called fot help and my husband drove to a safe area and ford escape reared up in air . Then transmission default light came on . A guy put transmission module in to it and it didn't work. So this is not right if it was recalled and now it is doing the issue later

The contact owns a 2016 Ford Escape. The contact stated that the vehicle was struggling to start, and there was exhaust fumes coming inside the cabin while starting the vehicle. Additionally, the contact stated that the vehicle would temporarily lose motive power while driving. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking onto the spark plugs, causing the spark plugs to misfire. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 67,000.