2010 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION FORD IN WHITE BEAR LAKE, MINNESOTA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

I AM CONTACTING IN REGARDS TO THE FORD RECALL 270277; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. MY GAS CAP LIGHT CAME ON LAST SEPTEMBER AND WHEN I TOOK IT INTO MY REGULAR SHOP THEY WERE ABLE TO REPAIR IT, HOWEVER, AS THIS AS BEFORE THE RECALL WAS SENT OUT, I HAD TO PAY OUT OF POCKET. THIS WAS A SIGNIFICANT COST AND I WOULD LIKE TO BE REIMBURSED. I AM ATTACHING THE RECEIPT HERE WITH A DESCRIPTION OF THE REPAIR WHICH MATCHES THE DESCRIPTION OF THE RECALL. WHEN I SEARCHED HOW TO ADDRESS THE SITUATION, THIS IS THE FIRST OPTION THAT CAME UP, IF THERE IS SOMEWHERE ELSE I NEED TO REACH OUT TO, PLEASE ADVISE. THANK YOU.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER THE RECALL IN 2014 AT DOWLING FORD (1011 S MAIN ST, CHESHIRE, CT 06410, 203-272-2772). FOR THE RECENT FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE TECHNICIAN CONFIRMED THAT THE SOFTWARE FOR THE PSCM WAS UPDATED ACCORDING TO THE RECALL REMEDY AND THE RECALL REPAIR COULD ONLY BE PERFORMED ONCE. THE DEALER DID NOT LOCATE A FAILURE AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GOWANDA FORD (14650 US-62, GOWANDA, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED PARTS ARE STILL NOT AVAILABLE.*JB

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL ISSUE WITH THE VEHICLE BECAUSE IT STALLED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO SILVER CREEK AUTO REPAIR (1881 GREENWOOD RD, PRESCOTT, MI 48756) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS NOT PROVIDED WITH THE DETAILS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DONLEY FORD-LINCOLN OF MOUNT VERNON, INC. (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 95 MPH, THE VEHICLE STALLED WITH THE WRENCH LIGHT ILLUMINATED. THE VEHICLE WAS ABEL TO RESTART BUT THE FAILURE RECURRED AND THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO THE ADVANTAGE FORD OF STUART DEALER (772-287-0955, LOCATED AT 4000 SE FEDERAL HWY, STUART, FL 34997) WHERE THE TECHNICIAN DIAGNOSED FAILURE AS BEING THE THROTTLE BODY SENSOR NEEDING REPLACEMENT. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO YEARS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE THROTTLE BODY SENSOR WAS REPLACED AGAIN. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER WHO PROVIDED A LONER VEHICLE AND PERFORMED A DIAGNOSTIC TEST. AT THAT POINT, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED A YEAR LATER. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE DEALER RAPID FORD (1510 S POKEGAMA AVE, GRAND RAPIDS, MN 55744, (218) 326-0551) SCHEDULED AN APPOINTMENT FOR 1PM TODAY 03/27/18 AND THEN STATED ONCE THE CONTACT ARRIVED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE PART MAY BECOME AVAILABLE AND IF A FAILURE MAY PROGRESS WHILE WAITING FRO REMEDY PARTS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

MY VEHICLE STEERING IS LOCKED NO MOVEMENT IT SAYS STEERING SYSTEM ASSISTANCE IT IS BINDING VERY HARD.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SMELLED A FUEL ODOR AROUND THE VEHICLE. THE CONTACT CALLED GALPIN FORD AT (877) 826-2935 (1000 SANDRETTO DR, PRESCOTT, AZ 86305) WHERE AN APPOINTMENT WAS SCHEDULED FOR THE RECALL REPAIR; HOWEVER, THE DEALER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.