2002 FORD ESCAPE Complaints

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. ON APRIL 12, 2007, THE CONTACT RECEIVED RECALL NOTICE # 07V156000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK:CONTROL UNIT/MODULE). THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER PROVIDED THE CONTACT WITH A RENTAL VEHICLE AND AS OF JULY 18, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE DEALER STATED THAT THEY ARE WAITING ON A PART TO ARRIVE. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 80,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE.

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 80 MPH, THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO DECELERATE OR STOP. THE CONTACT DROVE INTO A DITCH, WHICH STOPPED THE VEHICLE. THE CONTACT TURNED OFF THE VEHICLE. ONCE IT WAS RESTARTED, THE RPM'S RACED TO 5 AND THE TIRES BEGAN SMOKING. THE FAILURE OCCURRED THREE ADDITIONAL TIMES. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA RECALL # 04V574000 (VEHICLE SPEED CONTROL:CABLES). THE CURRENT AND FAILURE MILEAGES WERE 112,000. THE CONSUMER PROVIDED THE REPAIR INVOICE. UPDATED 09/05/07 *TR

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. THE CONTACT STATED THAT HE IS EXPERIENCING THAT SAME FAILURE AS NOTED IN NHTSA ACTION # PE06048. HE TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED AND THEY FOUND NOTHING WRONG WITH THE VEHICLE. THE VEHICLE CAUGHT FIRE UNDER THE HOOD. THE CONTACT DISCONNECTED THE BATTERY BEFORE THE FIRE COULD SPREAD. THE CURRENT AND FAILURE MILEAGES WERE 65,000.

TL*THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE BRAKES GRIND WHEN STOPPING THE VEHICLE. THE ABS WARNING INDICATOR LIGHT ALSO ILLUMINATES. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT THE VEHICLE NEEDED TWO FRONT AXLES AND TWO ABS SENSORS. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE CURRENT MILEAGE IS 55,600 AND FAILURE MILEAGE WAS 55,400.

I OWN A 2002 FORD ESCAPE AND WAS DRIVING ON THE FREEWAY WHEN THE OVERDRIVE OFF LIGHT STARTED FLASHING. I PULLED OVER ,BUT WAS NOT ABLE TO REENGAGE THE OVERDRIVE. CONTINUED THE COMMUTE HOME AND THE TRANSMISSION STARTED SHIFTING ROUGHLY, AND THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO DRIVE IT TO THE DEALER, WHERE THEY TOLD ME I WOULD NEEDED A NEW TRANSMISSION. I TOOK IT, ,,(BY THIS POINT THE VEHICLE WASN'T DRIVEABLE AND HAD TO HAVE IT TOWED TO A TRANSMISSION SHOP NEAR MY HOME. THEY STATED THAT I WOULD NEED A NEW TRANSMISSION, AND THAT THIS SEEMED TO BE A COMMON OCCURRENCE FOR FORD ESCAPES. THEY SAID THAT A VEHICLE AT 90000 MILEAGE SHOULD NOT HAVE THE EXTENSIVE KIND OF TRANSMISSION DAMAGE THAT THIS VEHICLE DID.*AK

THE WINDSHIELD ON THE FORD ESCAPE CRACKED WHEN I RINSED IT WITH A REGULARLY GARDEN HOSE. SINCE I RINSE ALL MY CARS FREQUENTLY AND HAVE NEVER HAD THIS PROBLEM MY MECHANIC SUGGESTED THAT THE GLASS WAS VERY THIN AND LIKELY CRACKED FROM THE COLD WATER HITTING THE WARMER GLASS. I CONTACTED THE FORD DEALER, WHO INDICATED THAT THERE WAS NO KNOWN PROBLEM WITH THEIR WINDSHIELDS. I HAVE SCHEDULED A GLASS COMPANY TO REPLACE THE WINDSHIELD THIS FRIDAY, JUNE 22 AT MY HOUSE. PLEASE CONTACT ME, IF YOU NEED ADDITIONAL INFORMATION. THANK YOU. *AK

I HAVE TAKEN THE 2002 FORD ESCAPE TO THE DEALER MANY TIMES FOR THE HEADLIGHTS NOT COMING ON, TURNING OFF, BLINKING WHILE IN USE, AND NOT TURNING OFF AFTER USE. THIS WAS A SAFETY ISSUES THAT NEEDED TO BE ADDRESSED. THE ONLY WAY I COULD GET THE LIGHTS TO GO OFF WAS TO REMOVE THE FUSES. I AM HAVING TROUBLE EVEN FINDING OUT IF THIS ITEM WAS A DEFECT RECALL. THAT WAS PUT UP WITH THE FORD COMPANY I GREW UP WITH. *AK

IN APRIL 2007, I TOOK MY 2002 FORD ESCAPE BECAUSE OF CONSTANT CLICKING NOISE THAT I HEARD COMING FROM THE LEFT FRONT SIDE OF THE CAR FOR ABOUT 3 MONTHS. I WAS TOLD THAT IT WAS MY SWAY BAR END LINK, BUT THE RIGHT SIDE. THE LEFT END LINK HAD BEEN REPLACED IN APRIL 2006, SO I HAD TO PAY FOR THE RIGHT END LINK TO BE REPLACED. THE CLICKING NOISE PERSISTS. NOW, THE DEALER IS SAYING THAT IT IS THE RIGHT LOWER CONTROL ARM THAT IS MAKING THE NOISE AND I MUST HAVE DONE SOMETHING TO IT, EVEN THOUGH IT IS THE SAME NOISE AND STARTED ONLY 2 DAYS AFTER BEING SERVICED. ALSO, THE CAR HAS STALLED TWICE. THE FRONT BRAKE ROTORS HAVE BEEN REPLACED TWICE AND NEEDS A THIRD REPLACEMENT. THE TRANSMISSION HAS BEEN REPLACED. THE AIR BAG LIGHT COMES ON INTERMITTENTLY AND REMAINS ON FOR MONTHS AT A TIME; STARTED IN 2004. THE WINDOWS AND DOOR LOCKS HAVE BEEN SERVICED FOR INTERMITTENTLY NOT WORKING THREE TIMES BEFORE THE PROBLEM WAS RESOLVED.

WIFE HAD JUST GOTTEN HOME FROM GROCERY STORE AND ABOUT A HALF HOUR LATER THE DOG WAS BARKING. SHE LOOKED INTO THE GARAGE AND THE 2002 FORD ESCAPE WAS ON FIRE. SHE BROKE A WINDOW TO PUT WATER ON THE FIRE TO KEEP IT FROM SPREADING TO OTHER CARS AND BOAT IN GARAGE. FIRE DEPARTMENT ARRIVED AND FINISHED PUTTING OUT THE FIRE. ESCAPE WAS A TOTAL LOSS AND GARAGE HAD HEAVY SOOT AND SMOKE DAMAGE. AFTER GETTING THE INSURANCE COMPANIES NOTIFICATION OF FIRE AND GETTING WIFE'S CUTS STITCHED WE GOT HOME ABOUT 7:00 P.M. WENT TO GET THE MAIL AND THERE WAS A SAFETY RECALL NOTICE FROM FORD MAILED ON APRIL 24, 2007 FROM MICHIGAN ABOUT THE ANTI LOCK BRAKE MODULE. IT STATED THE MODULE COULD SHORT OUT EVEN WITH THE KEY IN THE OFF POSITION. NOTIFIED FORD THE NEXT MORNING OF FIRE. THEY HAD IT INVESTIGATED, AND SAID BECAUSE OF THE SEVERE DAMAGE IN THE ENGINE COMPARTMENT THEY WERE UNABLE TO DETERMINE THE ORIGIN OF THE FIRE. I THEN ASKED COULD THIS SAFETY RECALL CAUSE THIS KIND OF FIRE, AND THE FORD REPRESENTIVE SAID YES, BUT JUST SUBMIT IT TO YOUR INSURANCE COMPANY. *AK

I OWN A 2002 FORD ESCAPE AND I HEARD OF THE RECALL REGARDING THE ABS MODULE. I RIGHT AWAY TOOK THE CAR TO MONTEBELLO FORD ON APRIL 14,2007 TO GET IT CHECKED. LATER THAT AFTERNOON THEY TOLD ME THAT THE CAR WAS READY TO BE PICKED UP, BUT THEY COULD NOT DO ANYTHING REGARDING THE ABS MODULE BECAUSE THE PARTS WERE BACK ORDERED. WHEN I PICKED UP THE CAR ON MONDAY APRIL 16, 2007 ANOTHER SERVICE TECH NICIAN ASKED ME IF EVERYTHING WAS OKAY, AND IF I HAD ANY CONCERNS. I TOLD HIM I DID. I WAS WORRIED ABOUT THE RECALL AND THE CAR WAS NOT FIXED. HE THEN CHECKED MY RECORDS AND HISTORY OF THE CAR, AND TOLD ME THATTHE ABS MODULE WAS OUT ALREADY AND IT NEEDED TO GET IT REPLACED. HE TOLD ME THAT THERE WOULD BE A SHIPMENT IN AT THE END OF THE MONTH, AND THAT I SHOULD CALL HIM TO FOLLOW UP, AND WHEN THE PART WAS IN IT WOULD BE REPAIRED AT NO CHARGE TO ME. I HAVE SINCE THE END OF APRIL TRIED TO GET A HOLD OF HIM AT MONTEBELLO FORD, BUT HE FAILED TO RETURN ANY OF MY PHONE CALLS. I DID LET HIM KNOW ON ONE OF MY MESSAGESS THAT I WOULD BE GOING OUT OF TOWN AT THE END OF MAY AND I WOULD LIKE MY CAR TO BE FIXED SO THAT I COULD FEEL SAFE DRIVING LONG DISTANCE. I WAS VERY DISSATISFIED WITH THE SERVICE AND FELT THAT MY SAFETY WAS NOT IMPORTANT. IF THE ABS MODULE WAS ON RECALL, AND I WASTOLD THAT MY WAS OUT, I EXPECTED TO GET THE SERVICE I DESERVED AS A CONSUMER.*AK