2011 FORD ESCAPE Complaints
View complaints related to 2011 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,320 complaints submitted for the 2011 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 FORD ESCAPE- HAVANA, IL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. B & B MOTORS INC (318 SOUTH SCHRADER AVE, HAVANA, IL 62644, (309) 543-2224) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- STURBRIDGE, MA
RECALL # 16S41 FUEL DELIVERY MODULE. I HAVE BEEN WAITING MONTHS, AND PART STILL NOT AVAILABLE AT DEALERSHIP. CALLED THIS MORNING TO INQUIRE? STILL NO PART. MY CHECK ENGINE LIGHT IS ON, WHICH IS DIRECTLY RELATED TO RECALL. I HAVE REJECTION STICKER, AND WON'T BE ABLE TO DRIVE MY VEHICLE. WORST IS WHAT IF IT CATCHES ON FIRE, FORD HAS NO ANSWER FOR ME
Source: NHTSA WEB SITE -
2011 FORD ESCAPE- SANFORD, FL
THE POWER STEERING DOES NOT ACTIVATE AT START..MUST START SEVERAL TIMES TO MAKE IT WORK FIRST TIME THIS HAPPENED I WAS DRIVING.I HAVE ONLY ONE HAND THIS CAUSED THE CAR TO HIT THE CURB I HAD TO HAVE THE CAR TOWED FORD SAID MY CAR WAS NOT ON THE RECALL .WHAT CAN I DO TO FIX THIS (NOT 1500.00 FROM FORD) PLEASE HELP
Source: NHTSA WEB SITE -
2011 FORD ESCAPE- DANIEL ISLAND, SC
2011 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO FAILURE OF POWER STEERING COLUMN WAS DIRECTLY CONNECTED TO ISSUES CONTAINED IN RECALL NOTICE 14V-285 AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD *TR
Source: CONSUMER LETTER -
2011 FORD ESCAPE- PARKVILLE, MD
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB DAVIDSON FORD OF BALTIMORE, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 FORD ESCAPE- BRONX, NY
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- ST. AUGUSTINE, FL
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE BOZARD FORD LINCOLN DEALER AT 904-824-1641, LOCATED AT 540 OUTLET MALL BLVD, ST. AUGUSTINE, FL 392084 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 FORD ESCAPE- BAYSIDE, NY
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM) WAS RECEIVED IN OCTOBER OF 2016. AFTER CONTACTING THE DEALER (HEMSTEAD FORD IN HEMSTEAD, NY), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS WERE AVAILABLE AND THE DEALERS SHOULD HAVE PARTS IN STOCK. THE CONTACT CALLED SEVERAL OTHER UNKNOWN DEALERS IN THE AREA AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER AND THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE WHILE DRIVING. HEMSTEAD FORD DIAGNOSED THE VEHICLE, BUT FOUND NO FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 12,500.
Source: NHTSA WEB SITE -
2011 FORD ESCAPE- SOUTHBURY, CT
I RECEIVED A RECALL NOTICE IN JANUARY 2018. I CONTACTED MY LOCAL DEALER IN DANBURY, CT TO REPAIR MY VEHICLE. THEY ADVISED THEY DO NOT HAVE THE PART AND ARE WAITING. I CONTACTED THEM AGAIN 3/23/18 AND AM TOLD THEY STILL HAVE NOT RECEIVED THE PARTS NEEDED. THE NHTSA WEBSITE INDICATES THE PARTS ARE AVAILABLE BUT I AM TOLD I HAVE TO WAIT.
Source: NHTSA WEB SITE -
2011 FORD ESCAPE- COON RAPIDS, MN
TL* THE CONTACT OWNS A 2011 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT NOTICED FUEL FUMES COMING FROM THE VEHICLE. THE DEALER (LUTHER NORTH COUNTRY FORD, 10401 WOODCREST DRIVE NW, COON RAPIDS, MN 55433, 612-424-7648) SCHEDULED AN APPOINTMENT TWICE; HOWEVER, WHEN THE CONTACT ATTEMPTED TO CONFIRM THE APPOINTMENTS, THEY WERE MOVED FURTHER BACK. THE LAST TIME THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT, THE DEALER WAS UNABLE TO PROVIDE ANOTHER DATE FOR THE REPAIR BECAUSE THE MANUFACTURER WAS NOT PROVIDING PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE