2010 FORD ESCAPE Complaints

I HAVE A 2010 FORD ESCAPE. THE CAR JERKS WHEN ACCELERATING. FEELS LIKE YOU'RE GETTING HIT FROM THE BACK. FORD AUTHORIZED DEALERSHIP BEEN TRYING TO GET IT FIXED FOR ABOUT TWO YEARS NOW CLAIMING THAT THE FAULTY PARTS ARE REPLACED/FIXED. NOW MY EXTENDED WARRANTY HAS EXPIRED AND I STILL HAVE THE SAME PROBLEM. THIS IS A SAFETY ISSUE IF THE VEHICLE JERKS AND HAVE TO LOOK AROUND.

THE VEHICLE WAS IN MOTION AT 55 MPH ON A HIGHWAY WHEN THE ELECTRIC POWER STEERING FAILED AND HAD NO POWER STEERING. THE CONSOLE THEN HAD A WARNING COME UP SAYING A POWER STEERING FAILURE ACCURED. THIS VEHICLE DID HAVE THE RECALL DONE FOR THE POWER STEERING AT WHICH TIME THERE WERE NO PROBLEMS

I HAVE A RECALL NOTICE FROM FORD SAFETY RECALL - 16S41; NHTSA RECALL 16V-777 FROM DEC 2016 AND I HAVE CALLED THE DEALERSHIP NEAR ME AND HAVE BEEN TOLD 3 TIMES THAT THE PARTS ARE ON NATIONWIDE BACK ORDER. DEALERSHIP IS WEST HERR FORD, RIDGE RD WEST ROCHESTER, NY 14626; THIS IS NOT RIGHT

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING 15 MPH, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 146,250. *TT THE CONSUMER STATED MECHANIC DIAGNOSED SENSOR FAILURE, VEHICLE REPAIRED AND RECALIBRATED. *TR

LOSS OF POWER STEERING AT LOW AND HIGH SPEEDS INTERMITTENTLY ON BOTH CITY AND HIGHWAYS. CAR REPORTED FAULT IN POWER STEERING ASSIST SYSTEM, AND DRIVER EXPERIENCED LOSS OF POWER STEERING FOR 5 - 15 SECONDS AT EACH EVENT. THE VEHICLE WAS UP TO DATE ON ALL RECALLS, AND HAD THE 14S05 COMPLETED BACK IN 2014. DEALERSHIP CONFIRMED THE ISSUE IS A FAILED TORQUE SENSOR. VEHICLE HAS 86K MILES ON THE ODOMETER.

REFERENCE TO NHTSA SAFETY RECALL 16V-777 I HAVE BEEN UNABLE TO GET MY CAR IN FOR THIS RECALL. I HAVE MADE TWO APPOINTMENTS WITH MY LOCAL FORD DEALER(HINESVILLE, GEORGIA) AND BOTH HAVE BEEN CANCELLED. THE SAY PART/S ARE BACKORDERED AND DO NOT KNOW WHEN THEY WILL BE AVAILABLE. EVEN THOUGH AS OF YET I AM HAVING NO ISSUES I FEEL UNSAFE RIDING IN A CAR WHOSE FUEL SYSTEM MAY LEAK AND POSSIBLE IGNITE. NOT SURE ANYTHING CAN BE DONE BUT THOUGHT IT WAS IMPORTANT TO DOCUMENT MY EFFORTS JUST IN CASE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATION WAS RECEIVED IN JANUARY OF 2018. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE INDICATOR REMAINED ILLUMINATED DUE TO A FUEL SYSTEM FAILURE. THE CONTACT CALLED SCHICKER FORD (3300 SOUTH KINGS HIGHWAY BOULEVARD, ST LOUIS, MO 63139, 314-664-4100) AND WAS ADVISED NOT TO DRIVE THE VEHICLE. THE DEALER STATED THAT PARTS WERE ORDERED, BUT WERE STILL ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND FILED CASE NUMBER: CAS14252911. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE HAZARD LIGHTS AND BRAKE LIGHTS DID NOT OPERATE ON THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO RON TIRAPELLI FORD (4355 W JEFFERSON ST, SHOREWOOD, IL), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

AIR CONDITIONING DOES NOT WORK AND RADIATOR FAN RUNNING CONSTANTLY AND LOUDLY SOUNDING AS IF IT WILL BLOW UP. THE AIR CONDITIONING SYSTEM PARTS HAVE BEEN REPLACED AS HAVE THE RADIATOR FAN RELAY SWITCH. THE ISSUES ARE RE-OCCURING AGAIN. FORD DEALERSHIPS CLAIM THEY HAVE NO KNOWLEDGE OF THIS PROBLEM OR OF A FIX, ALTHOUGH THERE ARE MANY SIMILAR COMPLAINTS ONLINE. THESES ISSUES APPEAR SOMEHOW TO BE RELATED BECAUSE WHEN THE RAD FAN IS ON HIGH, SOON AFTER THE AIR CONDITIONING UNIT DUMPS THE COOLANT. I JUST HAD A 5,000 MILE OIL CHANGE AND INSPECTION AND THE COOLANT WAS SAID TO HAVE BEEN FILTHY, BUT IT HAD JUST BEEN REPLACED IN EARLY JULY 2017, WHEN THE AIR CONDITIONING UNIT DUMPED IT. THE AIR CONDITIONING IS NOT WORKING AND THE RAD FAN IS RUNNING ON HIGH ALL THE TIME.