2015 FORD ESCAPE Complaints
View complaints related to 2015 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2015 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 FORD ESCAPE- Ludlow, MA
The transmission failed instantly with no warning after the vehicle showed no issues on a diagnostic test 3 weeks previous to the transmission failure. In addition, a recall part issues from Ford was replaced that directly attached to the transmission at the service appointment 3 weeks prior. The transmission failure, stopping the car's movement on the spot, happened without warning while in traffic putting myself and other drivers in my immediate vicinity at risk. The dealer confirmed that the transmission failed and would need to be replaced. Ford is currently defending litigation in a class action lawsuit which quotes 1.7 million Ford Escapes have faulty cable bushing, the same part that was replaced on my car at the service appointment 3 weeks prior to the incident. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.
Source: NHTSA WEB SITE -
2015 FORD ESCAPE- Victorville , CA
Rack and pinion went out at 66,000 miles. I have send reviews on this make and model that this is a problem. I have talked to multiple mechanics who have adv this is an electric problem in these cars and with different years.
Source: NHTSA WEB SITE -
2015 FORD ESCAPE- HUDSON, FL
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image became distorted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was 35,727.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD ESCAPE- Silverdale, WA
I received Safety Recall Notice 22S43/ NHTSA Recall 22V413 from Ford in October 2022. I called my local Ford Dealer West Hills Ford in Bremerton WA to schedule the recall service soon after. They told me they were too busy to do the service, and said they would call back. They never did. Today, my car will not shift out of park and I was in a busy parking lot. Once turned off, it will not start again. I called West Hills Ford to schedule the service today and was told they don't have the part and can't do the recall service.
Source: NHTSA WEB SITE -
2015 FORD ESCAPE- Buckley, WA
The contact owns a 2015 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine, head gasket, and engine block needed to be replaced; however, the parts for the repair were on backorder. The vehicle remained at the dealer awaiting the parts for the repair. The contact was not made aware that her VIN was included in NHTSA Campaign Number: 22V413000 (Power Train). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2015 FORD ESCAPE- Daly City, CA
I bought my car at in 2015 brand new , it’s currently undriveable due to it being diagnosed with full transmission failure. My car has had a recall on it for 3 years and was advised not to take it in due to unavailability of parts (transmission related recall) due to unavailability of recalled parts the condition has degraded the transmission to the point of complete failure. In the ford dealership there are 108 of these same transmissions on back order, clearly there’s an issue with them. The assistance that they advised of is expediting the transmission getting to the dealership which honestly seems like a slap in the face, this isn’t an issue that I should be having with a 7 year old car. I should be enjoying the fact that it was paid off, not frantically looking to buy a new car. This isn’t my fault and I shouldn’t be financially responsible for inferior parts. Ford dealership will tell me that I have full transmission failure they would never admit it was due to unavailability of parts or an inferior problem of having an small eco boost engine that pumps air and oil into the transmission
Source: NHTSA WEB SITE -
2015 FORD ESCAPE- Charlotte, NC
My back up camera started messing up and now when put my suv in reverse I can see the tag and a little bit of pavement and that’s it
Source: NHTSA WEB SITE -
2015 FORD ESCAPE- Dayton, OH
The contact owns a 2015 Ford Escape. The contact stated that while in reverse, the back over prevention camera was blank. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, the contact was transferred to the NHTSA Hotline for assistance. The failure mileage was approximately 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD ESCAPE- Elizabethton, TN
The contact owns a 2015 Ford Escape. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the doors intermittently failed to unlock, and the vehicle failed to recognize the fob key. The contact used the spare key to start the vehicle to correct the failure. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. Upon investigation, the contact was made aware that the VIN was included in NHTSA Campaign Number: 22V41300 (Power Train). The failure mileage was 108,628.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 FORD ESCAPE- Tampa, FL
The car has on multiple occasions suddenly reported a "steering assist fault". When this happens you lose power steering. The steering wheel basically locks up and is more difficult than typical power steering loss. This is not the same as a typical power steering loss where you need more strength to turn the wheel, in this case you lose all control. This has happened while driving, which could result in a serious accident and injury to me and my children. It is only resolved by turning the car off and back on. The problem has not yet been checked or inspected by dealer or service center, we are in process of having it checked out after finding no safety recall despite the 2011 Ford Escape having a recall for the same issue and numerous online complaints for 2015 (and other years) having the same issue with electrical steering assist. This has happened multiple times, both when starting the vehicle and while driving.
Source: NHTSA WEB SITE