2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact stated while driving 35 MPH, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to the dealer for diagnostic test and the mechanic stated that the muffler was bent, and that the vehicle needed new tires. The vehicle was not repaired. The vehicle was taken to an independent mechanic, and the contact was informed that the brakes needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 79,055. The VIN was not available.

The engine light remains on, the error is a misfire in cylinder #3. The repair technician said there is coolant getting into the cylinder due to a leaking head gasket or cracked block. Contacted Ford and they said this is a common issue but my manufacture date is outside of the existing recall for this issue. The Ford service manager also said he see this often and hopefully the recall will be extended to other build dates as all the engines are the same and he is not surprised by problem. The solution is a engine replacement, about $9,000. The recall need to be expanded!!

Engine completly locked up while driving on 01/13/23 it is full of oil and didn't say it was getting hot. During acceleration it started making a whistling sound the day before now my vehicle is stalled leaving me stranded I bought this brand new from ford.

The contact owns a 2015 Ford Escape. The contact stated that while her employee was driving the company vehicle at approximately 45 MPH, the vehicle started overheating with white smoke coming from under the hood. The employee pulled over and turned the vehicle off. The contact stated that the employee had not noticed any warning lights. The contact had the vehicle towed to a local dealer where it was diagnosed and determined that coolant had leaked into the engine and cracked the engine block. The dealer stated that the engine needed to be replaced. The vehicle was not repaired. The contact online and related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 106,000.

The contact owns a 2015 Ford Escape. The contact stated while making a right turn at approximately 35 MPH, there was an abnormal sound coming from the vehicle with the RPM’s revving. There was no warning light illuminated. The contact stated that the vehicle failed to accelerate while the accelerator pedal was depressed. The contact stated that she pulled over and turned the vehicle off and upon restarting the vehicle, the RPM’s increased, but the vehicle failed to respond. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the dealer informed her that the transmission was sealed, and the fluid levels could not be checked. The manufacturer was contacted and transferred the call to the NHTSA Hotline. The approximate failure mileage was 167,000. The VIN was not available.

The contact's son-in-law owns a 2015 Ford Escape. The contact stated that while driving at various speeds, the vehicle was hesitating and jerking while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was notified that the transmission needed to be replaced. The manufacturer was notified of the failure and acknowledged being aware of the failure; however, the manufacturer offered no assistance. The contact was then referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact's grandmother owns a 2015 Ford Escape. The contact stated that after coming to a complete stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The transmission warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 65,000.

lack of coolant circulation resulting in the engine overheating. This has caused a possible crack in the cylinder head. Lost power while driving on the freeway. The system is available for inspection. My safety and the safety of my minor son was at risk. Warnings came on for overheating, check engine light, and safe mode put on while on the free way so could not accelerate.

I was pulling out of our alleyway onto a main road when the vehicle seemed to have stalled in the middle of the road and the steering assist warning came on. Luckily the driver of the car that would have T-boned me was paying close attention and was able to stop in time. I suspect some drivers may not be so lucky. I have yet to contact Ford or any other mechanic about this as this was the first time that it's happened. I have read that there are recalls for a very similar if not same issue with 2014 Escapes and I believe the 2015 Lincoln. I've also seen in message boards online that this seems to be a very common problem with most modern Ford Escapes. Seems dangerous and that they should be forced to do a recall on most of their Escapes. The contact stated that the issue is that steering control module keeps shorting out. The contact stated that their local Ford dealership has refused to repair the vehicle.

The contact owns a 2016 Ford Escape. The contact stated while driving 40 MPH, the vehicle made abnormally loud sounds. There was no warning light illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission bearing on the front driver's side axle was worn out and there was an unknown leak. The independent mechanic informed the contact that the failure was a known failure. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 136,000.