2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse the vehicle, he is unable to see the backup camera image; the image is either upside down, distorted, or completely blank. The contact received a notification for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the local dealer stated that the parts required to complete the recall repair were not yet available. The contact feels that the manufacturer has exceeded a reasonable amount of time to provide a remedy for the recall. The manufacturer was made aware of the issue. The failure mileage was 103,000.

The contact owns a 2016 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact that parts were available for the Mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

There’s a safety recall issue on the backup camera it has gone out. It keeps saying backup camera unavailable.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera displayed a blank screen, with the message that the camera was not available displayed. The dealer was contacted and confirmed the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention camera failed to display an image behind the vehicle. The screen flashed a light or show a blank screen intermittently. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 200,000.

Manufacturer (Ford) has failed to remedy the problem highlighted in following NHTSA recall. The recall was initiated by NHTSA on January 17, 2025, recall schedule proposed by FORD was "Planned Remedy Owner Notification Date: Jun 29, 2026 - Jul 03, 2026 ", which has passed and FORD still is not fixing. The schedule was already lenient and still has been ignored and they need to be held accountable for it. Manufacturer Recall Number - 25SA9 NHTSA Recall Number - 25v695 Recall StatusRecall Incomplete, remedy not yet available

The contact owns a 2016 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and stated that parts were available to repair Mustang vehicles only. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,020.

The rear view camera does not work at times and when it does the image is distorted and discolored and it is also upside down.

Safety recall issued last year for faulty rear camera and still no remedy available.

The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the display screen and camera shut off without warning, and the camera failed to operate while in reverse. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 125,000.