2010 FORD ESCAPE Complaints

WHILE DRIVING VEHICLE AT 30 MPH ON CITY STREET, LOST POWER STEERING WHILE MAKING A TURN IN TRAFFIC. VEHICLE CAME CLOSE TO HITTING A PARKED CAR DUE TO SUDDEN AND UNEXPECTED LOSS OF POWER STEERING VEHICLE POSTED A POWER STEERING ASSIST WARNING ON DASHBOARD

OCCURS AT MULTIPLE GAS STATIONS: REFUEL NOZZLE BECAME JAMMED MULTIPLE TIMES DUE TO A NEW LIP DESIGN SEVERAL HOSES HAD TO BE CUT DUE INABILITY TO REMOVE NOZZLE FROM VEHICLE FIRE DEPARTMENT RECENT REMOVAL ATTEMPT USING FOR FOR INITIAL TEST RESULTED IN SPARKS AT THE FUEL CAP, DAMAGE TO FUEL FILLER NOZZLE, AND DAMAGE TO FORD CAPLESS FUEL FILLER NECK DISCOVERED CAPLESS FUEL SYSTEM IS NOT COMPATIBLE WITH NEW OPW GAS NOZZLES (WILL CATCH AND DAMAGE OR DESTROY RETRACTABLE INTERNAL PLUG) CAR NOW UNABLE TO SEAL FUEL SYSTEM, VENTING HYDRO-CARBONS AS A RESULT. REPLACEMENT OF PART WITH OEM PART WILL NOT RESOLVE ISSUE AVOIDING STATIONS WITH OPW NOZZLES WILL PREVENT ISSUE. FIRE DEPARTMENT RECOMMENDED FILING THIS REPORT FOR EXTREME SAFETY CONCERNS INVOLVING FRICTION INDUCED SPARKS AT FUEL FILLER NECK

RECEIVED 'POWER STEERING ASSIST FAULT' ERROR. TOOK TO DEALER AND NEEDED TORQUE SENSOR REPLACED . THERE APPEARS TO BE OTHER NIECES/RECALLS RELATED TO THIS. SHOULDN'T FORD PAY FOR THIS REPAIR AND NOT ME? I WOULD LIKE TO BE REIMBURSED.

WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH, THE CAR SUDDENLY AND WITHOUT WARNING SHUTS OFF. I WAS NOT ABLE TO PULL SAFELY OVER AND NEARLY CAUSED SEVERAL ACCIDENTS AS THIS WAS DURING MY NORMAL MORNING RUSH HOUR COMMUTE. IT IS A VERY SERIOUS SAFETY CONCERN FOR ME. MECHANIC SAID HE TEST DROVE THE CAR AND WAS UNABLE TO EXPERIENCE THE SUDDEN SHUT DOWN. ADDITIONALLY, THIS HAPPENED ON CITY STREETS AT APPROXIMATELY 35 MPH, SAME THING SUDDENLY AND WITHOUT WARNING THE CAR SHUTS DOWN.

WHILE VEHICLE WAS IN MOTION THE POWER STEERING WENT OUT, ALMOST CAUSING TOTAL LOSS OF CONTROL OF CAR. IF THE DRIVER, MY SON, WASN'T AN ATHLETE AND VERY STRONG, THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. AFTER PAYING $135 FOR A DIAGNOSTIC, WAS TOLD THAT THERE WAS A FAULTY STEERING ANGLE SENSOR. THE VEHICLE WAS MANUFACTURED IN MARCH AND WE WERE TOLD BY FORD THAT ONLY ESCAPES MANUFACTURED AFTER SEPTEMBER WERE ELIGIBLE FOR A RECALL FOR THIS SPECIFIC PROBLEM. WE WERE GIVEN A CASE FOR REVIEW - CAS13810835 - FROM FORD BUT WERE TOLD THAT THEY WOULD NOT HELP PAY FOR THE $557.49 BILL (IN ADDITION TO THE $135). WE WERE ALSO TOLD THAT THERE HAVE BEEN MANY COMPLAINTS AND TO SAVE OUR RECEIPTS JUST IN CASE FORD EXPANDS THE RECALL.

POWER STEERING: WIFE STARTED CAR WITH BABY IN THE BACK, AND THE POWER STEERING SYSTEM WAS OUT. CLUSTER DISPLAYING "POWER STEERING ASSIST FAULT". FUSE APPEARS TO BE INTACT. CONTACTED FORD ABOUT RECALL# 14S05, AND MULTIPLE REPS SAY THERE IS NO ACTIVE RECALL, EVEN THOUGH IT'S LISTED ON THE NHTSA SITE.

I WAS STOPPED IN A LANE WAITING TO DO A MICHIGAN LEFT TURN, IN CITY TRAFFIC. THE ENGINE STUMBLED, A CHIME WENT OFF, AND I GOT AN ERROR MESSAGE "POWER STEERING ASSIST FAULT". THE ENGINE STALLED. I RE-STARTED THE VEHICLE AND HAD NO POWER STEERING. THERE WAS NO WAY I COULD COMPLETE THE TURN AND I HAD TO GET OUT OF THE VEHICLE (TEMPERATURE OF 14F) AND WAVE VEHICLES BEHIND ME AROUND ME. THE DEALER SAID THAT FORD KNEW ABOUT MARGINAL QUALITY PARTS AND WAS SELECTIVE ABOUT REPLACING THEM.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED. ALSO, THE STEERING WHEEL BECAME EXTREMELY TIGHT AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO TASCA FORD MAZDA (200 FALL RIVER AVE, SEEKONK, MA 02771, 800-737-0435) FOR DIAGNOSTIC TESTING. THE MANUFACTURER STATED THAT THE RECALL HAD BEEN SERVICED BY RODMAN FORD (53 WASHINGTON ST, FOXBOROUGH, MA 02035, 508-543-3333) AND REFUSED TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

2010 FORD ESCAPE WAS PULLING OUT OF A PARKING SPOT, FOOT OFF THE ACCELERATOR, BUT VEHICLE PROCEEDED TO GAIN SPEED AND GO FORWARD STRIKING ANOTHER VEHICLE. UNINTENDED ACCELERATION

CAR WAS PARKED IN A PARKING LOT. NOT STARTED. MY MOM PUT SHOPPING PARCELS IN THE TRUNK.WHEN CLOSING THE REAR HATCH DOOR THE WINDOW GLASS EXPLODED OUT. THERE WERE NO ITEMS TOUCHING THE GLASS FROM IN THE TRUNK. THE TEMPERATURE OUTSIDE WAS ABOUT 10 DEGREES FAHRENHEIT.