2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated his daughter-in-law received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages). The contact stated she took the vehicle to the local dealer and had the recall remedy performed. The contact stated that the rear passenger’s side door opened independently. The contact called the local dealer and was informed to take the vehicle to a closer dealer in his area. The contact took the vehicle to a second local dealer; Champion Ford Edinboro (11941 Edinboro Rd, Edinboro, PA 16412: (814) 734-1616), where it was diagnosed with needing the rear passenger’s side door latch to be replaced; however, the dealer had not received authorization from manufacturer to service the vehicle under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the recall repair had been completed back in 2017. The failure mileage was approximately 50,000.

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was stationary, she became aware of a coolant leak. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.

The vehicle will get a steering assist fault message and go into limp mode immediately giving you no time to pull to the side of the road. Please make ford do something about the steering issues on these vehicles. These escapes are too dangerous to drive.

Transmission failure. Problem confirmed by dealer and two other certified mechanics, in 2022 and 2023. No warning lights or messages given on dashboard. Technicians found codes when vehicle was scanned. Problem only become noticeable when driving vehicle by then it was to late. Transmission would not shift properly coming to stops and trying to accelerate after stops or very minimal speed slowing or accelerating. This occurred on interstate and local driving. First occurrence was December of 2021at around 68,000 to 70,000 miles. Had transmission repaired and was told by mechanic they were problematic and it was a design flaw. Dealer admitted to problematic issue also. Second occurrence was March of 2023 with 77,000. I am currently trying to decide what to do. It is currently available for inspection. I made a formal complaint against Ford to the BBB in 2021 about this issue and they would not offer any assistance. I will make another complaint as of April 2023. I will no longer buy any Ford products.

I pulled into the parking lot of my employment. I put my vehicle in park. I went to turn the vehicle off and when I did the dash light came on saying it was not in park. It stated that it was in S. I do not use sport mode. I then called the local dealership. I learned it was a recall on the shifter bushing. They called a tow truck who came out and picked it up. The tow driver stated it was in fact the bushing was damaged/missing. He manually put it in the gears so that he could load it and took it to the dealership. They fixed the recall and are waiting to hear if the tow fee is covered under the recall so that I can go pick it up.

The low coolant warning light came on a few times, top off coolant and took car to dealer for service and diagnosis. The service performed test and did not find leaks or damage. After a few times with not findings the engine light came on while driving and the vehicle had misfire. Contacted the dealer and the vehicle was diagnosed with coolant into the engine cylinders witch caused the misfire. According to service the engine has to be replaced and the car is not drivable. Based on research, this is a problem many costumers had to deal with.

2014 FORD ESCAPE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 17V-209. THE CONSUMER STATED WHILE DRIVING AN 1.5 HOURS TO THE BEACH BACK AND FORTH THE VEHICLE STOPPED ACCELERATING AND THE VEHICLE TO A FORD DEALERSHIP. THE MECHANIC STATED THE ENTIRE ENGINE HAD TO BE REPLACED DUE TO A CRACKED ENGINE AND OVERHEATING.

The contact owns a 2014 Ford Escape. The contact stated that on multiple occasions while driving approximately 20 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was veered to the side of the road and was able to restart after several attempts; however, on two separate occasions the vehicle failed to restart. The vehicle was taken to an independent mechanic but there was no failure found. The vehicle was then towed to a dealer where there was no failure found. The vehicle was not repaired. The contact believed that the vehicle was included in NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) and 15V005000 (Fuel System, Gasoline); however, the VIN was not included. The failure mileage was approximately 68,000.

It seems like my transmission kicked out on me in the middle of a busy intersection. Now my car is stuck at work while I figure out where to take it and how to pay for transmission repairs.

The contact owns a 2014 Ford Escape. The contact stated while exiting a parking lot, the vehicle started overheating with the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer stated that coolant was leaking into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) and referred the contact to the NHTSA Hotline. The failure mileage was 86,000.