2010 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY AT 5 MPH, THE STEERING WHEEL WOULD NOT TURN. THE POWER STEERING WARNING INDICATOR ILLUMINATED BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SHE HAD TO FORCE THE KEY INTO THE IGNITION IN ORDER TO START THE ENGINE. IT SOMETIMES TOOK SEVERAL MINUTES TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO DIERS FORD LINCOLN (2445 N BROAD ST, FREMONT, NE) WHERE IT WAS DIAGNOSED THAT THE STEERING AND IGNITION FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT

THE STEERING: ELECTRIC POWER ASSIST SYSTEM/TORQUE SENSOR. I HAVE NO POWER STEERING WHAT SO EVER. LOST ALL POWER STEERING. CANNOT DRIVE VEHICLE.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND A POWER STEERING DEFAULT WARNING DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A POWER STEERING FAILURE BECAUSE THE STEERING TORQUE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) TWO YEARS AGO AT ALL AMERICAN FORD OF OLD BRIDGE (3698 ROUTE 9 SOUTH, OLD BRIDGE, NJ 08857 (888) 693-3019). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. ALSO, WHILE DRIVING, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO PREMIER FORD (5000 GLENWOOD ROAD, BROOKLYN, NY 11234, PHONE (718)-859-2000) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE STEERING COLUMN WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE FAILURE MILEAGE WAS 84,365.

WHILE DRIVING AT MODERATE SPEED THE STEERING BECAME VERY STIFF AND THE VEHICLE WAS DIFFICULT TO TURN OFF THE ROAD. THERE WAS NO INDICATION OF A PROBLEM BEFORE THE INCIDENT. THE DASH MESSAGE WAS THAT OF A STEERING FAILURE. REPAIRS WERE APPROXIMATELY $1,200.00

TL* THE CONTACT OWNS A 2010 FORD ESCAPE. WHILE DRIVING AT ANY SPEED, THE VEHICLE PULLED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DIAGNOSED THAT THERE WAS A HOLE IN THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER (BRADFORD FAIRWAY FORD, BRADFORD, PA, 814-368-7166), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

I RECEIVED AN ERROR ABOUT MY STEERING ASSISTANT AND THEN MY STEERING JUST WENT OUT. IT WAS EXTREMELY HARD TO TURN THE WHEEL AND I WAS DRIVING MY MOTHER HOME. I AM LUCKY WE WEREN'T BOTH KILLED! OR KILLED SOMEONE ELSE!!! I WAS SURPRISED TO FIND OUT THAT MY VIN ISN'T COVERED AS PART OF THE RECALL THAT INVOLVES THIS SAME ISSUE. IT WILL BE $900 TO FIX AND I'M UNSURE HOW TO COMPLAIN. FORD IS AN UPSTANDING COMPANY THAT I THOUGH STOOD BY ITS PRODUCTS BUT I'M FINDING OUT THAT MAY NOT BE THE CASE. IT IS UNFORTUNATE TO MY FAMILY AS WELL, SINCE ITS ONLY A FEW WEEKS UNTIL CHRISTMAS BUT WILL NEED TO PAY THIS EXPENSE. THERE IS A STICKER ON THE WINDSHIELD THAT SAYS IT WAS MADE IN KANSAS. BASED ON THE RECALL IN PLACE THAT IS THE PLANT AFFECTED. I CAN SEND A PIC OF THAT STICKER IF YOU NEED IT.

REAR WINDOW SHATTERED AS CAR WAS PARKED OUTSIDE, AMBIENT TEMPERATURE OF 12 DEGREES F. NO EVIDENCE OF VANDALISM WAS PRESENT.

2010 FORD ESCAPE WITH 80000 MILES. APROX 3FT LONG HORIZONTAL CRACK IN FRAME ON PASSENGER SIDE NEAR REAR WHEEL.