2008 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT CALLED THE PADUCAH FORD INC. DEALER AT 270- 444-0011 (3476 PARK AVE, PADUCAH, KY 42001) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

WHILE DRIVING, THE BRAKE LIGHT AND THE ABS LIGHT CAME ON ALONG WITH TWO MESSAGES "REGEN BRAKES DISABLED" AND "CHECK BRAKE SYSTEM". CAR BRAKES VERY HESITANTLY WHICH I CONSIDER TO BE EXTREMLY DANGEROUS. TOOK IT TO LOCAL FORD DEALER. HE READ CODES 1478, 1480 AND U2023. QUOTED ME THAT I NEED THE ABS MODULE REPLACED AT USD 5,537.00 PLUS TAX. THIS IS ABOVE THE KBB VALUE OF THE CAR. INVESTIGATING ON THE NET THERE IS EASILY HUNDREDS OF THE SAMECOMPLAINT OF PEOPLE LOOSING THEIR CAR AS IT IS BEYOND ECONOMICAL REPAIR. ON TOP, I THINK I ONLY GOT LUCKY THAT THE FAILURE DID NOT HAPPEN WHILE DRIVING AND NEEDING BRAKES IN AN EMERGENCY SITUATION. PLEASE LOOK INTO THIS SAFETY ISSUE. THANKS.

ABS LIGHT GOES ON, BRAKE REGEN GOES ON CAUSING THE VEHICLE NOT TO STOP. SEVERE SAFETY ISSUE WHICH THERE IS NO KNOW RECALL BY FORD FOR. $5000 DOLLAR FIX TO REPLACE THE HCU. WENT TO STOP AT A RED LIGHT AND ALMOST CAUSED AN ACCIDENT. *TR

VEHICLE ABS REG/BRAKE WARNING LIGHT CAME ON WITH 100,000 MILES ON IT. VEHICLE'S BRAKES WERE WORKING ON A LIMITED BASIS, UNSAFE TO DRIVE. THE VEHICLE'S BRAKING ABILITY WAS ERATIC AND DID NOT STOP AT MULTIPLE INTERSECTIONS. THE PART THAT FAILED ACCORDING TO CODES WAS A HYDRAULIC BRAKE CONTROL UNIT THAT COST ABOUT $5000 IF USING A NEW OEM PART. HAD CAR REPAIRED AT DEALERSHIP USING A PART WITH ALL MATCHING NUMBERS THAT WAS REBUILT, BUT THE DEALERSHIP WOULD NOT WARRANTY THE REPAIR. PROCEEDED ANYWAY, BRAKES FUNCTIONED PROPERLY FOR ABOUT ONE WEEK. THIS ISSUE HAS RETURNED AND THE CODES INDICATE IT NEEDS A NEW HCU, AGAIN. THE CAR FAILED TO STOP AT A RED LIGHT BUT AVOIDED AN ACCIDENT. THE CAR CAN NOT BE DRIVEN AT THIS TIME. RESEARCH SHOWS THIS IS A COMMON FAILURE OF THIS MAKE AND MODEL.

RECEIVED DASH NOTIFICATION "POWER STEERING ASSIST FAULT" AND STEERING NOW OPERATING MANUALLY. REPROGRAMMED POWER STEERING COMPONENT 10/2014 AND ISSUE RESURFACED 4/2018. REPROGRAMMING OF POWER STEERING OCCURRED PRIOR TO ME HAVING POSSESSION OF VEHICLE AND VEHICLE IS EXPERIENCE FAULT ISSUES THAT ARE PART OF A 2014 SAFETY RECALL. FORD DEALER WAS NOT WILLING TO FIX THE ISSUE UNDER THE RECALL, BUT DID OFFER THE OPTION OF SPEAKING WITH A SALES PERSON TO BUY A NEW CAR...FORD DEALER ALSO ASKED CURRENT MILEAGE OF VEHICLE AND EXPLAINED THAT THERE WOULD MORE THAN LIKELY BE A COST TO REPAIR THE ISSUE. NOTE: I HAVE ONLY ADDED APPROXIMATELY 18000 MILES TO THE CAR SINCE THE RECALL HAD ORIGINALLY BEEN REPAIRED. THE ISSUE OCCURRED WHEN I STARTED THE VEHICLE: I HEARD A CHIME AND THE NOTIFICATION CAME UP. I THEN NOTICED THAT THE POWER STEERING WAS NO LONGER WORKING. AFTER SHUTTING DOWN THE CAR AND RESTARTING IN THE HOPES OF THE ISSUE CORRECTION, THE POWER STEERING DID NOT FUNCTION CORRECTLY.

IN THE DASH AND THE STEERING WHEEL, THE COVERS FOR THE AIR BAGS HAVE BECOME SUPER STICKY. I AM WONDERING IF, BECAUSE OF WHERE THE AIR BAGS ARE, THAT SOMETHING HAS HAPPENED BEHIND THE COVERS THAT IS EFFECTING THE CONSISTENCY OF THE COVERS. I HAVE TRIED ALL KINDS OF CLEANERS, GOO BE GONE, ALCOHOL TO REMOVE OR REDUCE THE STICKYNESS BUT NOTHING HAS WORKED. I AM WORRIED THAT IF THE AIR BAGS ARE DEPLOYED THAT THEY WILL EITHER NOT WORK OR THAT SOME CHEMICAL REACTION HAS OCCURRED THAT WOULD BE WORSE THAN THEN NOT DEPLOYING.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT THE REGENERATIVE BRAKING SYSTEM DISABLED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

JANUARY 2017 PULLING INTO A PARKING LOT I FELT A JOLT AND HAD NO ABILITY TO STEER. I WAS ABLE TO COAST INTO A PARKING SPACE WHERE I TURNED OFF MY ESCAPE. I WAITED A FEW MINUTES AND STARTED THE CAR AND PUT IT IN REVERSE. STILL NO ABILITY TO STEER. TURNED OFF ESCAPE & PHONED MY HUSBAND. HE CAME AND TRIED TO STEER THE ESCAPE BUT COULDN'T DO IT WITHOUT A GREAT EFFORT. THE NEXT MORNING WE TOOK IT TO OUR LOCAL GARAGE WHO ADVISED US TO TAKE IT TO THE FORD GARAGE. WE DID AND WERE TOLD IT NEEDED A STEERING COLUMN. THE SERVICE REP TOLD US THIS WAS COMMON IN THE ESCAPES AND TO KEEP OUR RECEIPT BECAUSE FORD MAY HAVE A RECALL. I AM THE SECOND OWNER OF THIS CAR AND RECENTLY DISCOVERED THAT THIS ESCAPE WAS RECALLED AND SERVICED IN JUNE OF 2014. THE FORD MOTOR CO TOLD ME THERE WAS NOTHING ELSE THAT COULD BE DONE SINCE IT WAS SERVICED FOR THIS ISSUE. I TOLD THE REP THAT I WANTED FORD TO KNOW THAT THE RECALL HAVING BEEN DONE LESS THAN 3 YEARS PRIOR TO MY REPAIR DID NOT ALLEVIATE THE PROBLEM AND COST ME $1400. THEN THE REP TOLD ME SHE WOULD REPORT MY NEGATIVE COMMENT AND 'IS THERE ANYTHING FORD CAN HELP YOU WITH TODAY?'

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND IT REQUIRED MORE EFFORT TO SAFELY OPERATE THE VEHICLE. IN ADDITION, THE EPS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LINK FORD MINONG (660 W HOKAH ST, MINONG, WI), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT NHTSA ISSUES RECALLS AND WAS REFERRED TO NHTSA TO GET HER VIN ADDED TO A RECALL. THE MANUFACTURER PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TORQUE SENSOR RECALL -- INITIAL SYMPTOMS HAPPENED WHILE ON HIGHWAY, TROUBLE STEERING ABOVE 45MPH, STEERING WHEEL VIBRATING 5-10DEGREE ANGLE ON ITS OWN. ONCE OFF THE HIGHWAY TURNING REQUIRING WIDE ANGLE TO GO LEFT OR RIGHT. AFTER PARKED, UNABLE TO GET OUT OF NOSED-IN PARK SPACE. DASHBOARD WRENCH LIGHT LITE -- ERROR CODE B2278 DIAGNOSIS BY AUTO CENTER. DIFFICULT STEERING ON STREET, TOOK TO FORD DEALERSHIP TOLD VIN NOT COVERED BY RECALL EVEN THOUGH STEERING SHAFT TORQUE SENSOR MALFUNCTIONED. PAID FOR TORQUE SENSOR REPLACEMENT FOR A "FREE OF CHARGE RECALL REMEDY".