2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle would not immediately accelerate while depressing the accelerator pedal. There was a clunking sound while shifting into gear. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 68,000.

Received a message on dashboard about a steering assist fault all of a sudden. The steering wheel is hard to move.

Car was in perfectly good condition around 75,000 miles. but the power steering gave out in the middle of driving on the highway. I first noticed it becoming a bit harder to turn the wheel but within an hour it became almost impossible to turn. Was charged $2,500 to fix since I was told it was an electrical problem. I did get a notification on the dashboard that there was a "power steering assist failure" or "steering fault."

The contact owns a 2014 Ford Escape. The contact stated that the engine was misfiring. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs. The vehicle was repaired but the failure persisted. The contact called an independent mechanic and was informed that the fuel injector was faulty. The contact added fuel injector cleaner, but the failure persisted. The vehicle was taken to the local dealer where it was determined that antifreeze was leaking into the cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 78,000.

This is ongoing issue that Ford is aware of, has been addresses by previous recall related to thermostat sensor. However this does not fix the issue that the car over heats loses all coolant automatically shuts down when driving. This car has been been serviced beginning in 2019 to now with the same problem. Yes all receipts, mileage diagnosis etc have been maintained. I have had hoses replaced 3 times am now on the 4th time (Just 6 weeks later). Car overheated on I294 tristate had to be towed 30 miles December 2022. Currently have my 2nd open case with FORD as they know the ECO boost is a major cause and are facing several class action lawsuits they disregard the fact that someone will be killed by their irresponsible disregard of the known problem. Well into the thousands to address a bandaid and not fix the root cause of the engine/hose/coolant overheating problems

The contact's girlfriend owns a 2014 Ford Escape. The contact stated that while driving at an undisclosed speed, the brake pedal was firm while being depressed. The contact had to apply pressure to the brake pedal to stop the vehicle. Additionally, the instrument cluster was inoperable with a blank display. The contact related the instrument cluster failure to NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included in the recall. The vehicle was taken to an independent mechanic, who diagnosed that the brake master cylinder was leaking fluid and that the brake booster needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

I was driving on I95 southbound with my 3.5 month old daughter when my cars engine failed, my brakes and acceleration failed, and my car started being engulfed in smoke. I had to veer off of I95 as far as I could with my breaks or gas working. Within 2 minutes my car was in complete flames. I was able to get my daughter and I out in time but everything in the car was demolished. Ford has refused to reimburse for any value of the car as well as any value of the items that were in the car. The value of the items in the car totaled more than $5,000. My husband and I were forced to sell our other car in order to afford to buy a new car. Both of our cars were paid off.

The gear shifter bushing separated from the transmission and would not engage the transmission. The car, luckily, was in Park. There was a previous recall in 2018 that supposedly fixed this problem, but I now have the car at Ford trying to get the issue resolved. It appears this same problem is being discovered on later model Ford Escapes and other models. Here's an excerpt of the recall from the Ford site: DEARBORN, Mich., July 18, 2018 – Ford is issuing two safety recalls in North America. Details are: Select 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. Ford is issuing a safety recall in North America for approximately 550,000 2013-16 model year Ford Fusion and 2013-14 Ford Escape vehicles to replace shifter cable bushings. On affected vehicles, the bushing that attaches the shifter cable to the transmission may detach from the transmission. A degraded shifter cable bushing that detaches from the transmission may allow the transmission to be in a gear state different than the gear shift position selected by the driver. The condition could allow the driver to move the shift lever to “Park” and remove the ignition key, while the transmission may not be in “Park,” with no warning message or audible chime. If the parking brake is not applied, a degraded shifter cable bushing that detaches from the transmission could result in unintended vehicle movement, increasing the risk of injury or crash.

The contact owns a 2014 Ford Escape. The contact stated while driving 45 MPH, there was significant white smoke coming out of the exhaust pipe. Additionally, the message "Engine Power Reduced" was displayed. The contact pulled into a gas station and verified that the engine oil and coolant level were normal; however, the failure reoccurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder head gasket was leaking coolant into the engine. Additionally, the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) since the VIN was not included. The failure mileage was approximately 110,000.

Wife was driving car and just stopped going up a hill. Car was on and transmission was in drive, but when she pressed accelerator, it would Rev up but not go anywhere. Had to be towed home. This is an ongoing problem with the transmission in these models. I have no idea why there has been no recall. This is extremely dangerous. Please make Ford recall these transmissions. They are already being sued for the same transmissions in other vehicles. Thank you