2015 FORD ESCAPE Complaints

The engine in the car has a cracked engine block. It first showed up as engine issues and the the spark plug could not be removed. The engine was reviewed by an independent garage and then a Ford Dealership and was verified as a cracked engine block that was allowed coolant into the cylinders. The dealership has another escape in with the same problem. We have been told that the VIN number does not indicate this engine as an issue, but it is as the block is cracked. The independent shop told us that the issue is a manufacturing defect in the block due to a soft material used in creating the engine. Once the engine light came on we brought the car to the shop and it was diagnosed as an issue. The car sat at the Ford dealership for 3 months and we were told the engine was on backorder and corporate was giving us the run around that the engine kept get putting on backorder. We are very frustrated with Ford as they are not stepping up to the problem with a manufacturing defect.

The contact owns a 2015 Ford Escape. The contact stated that while shifting from the drive position to reverse the transmission malfunctioned and became stuck in the neutral position. The local mechanic examined the vehicle and diagnosed that the transmission shift cable bushing had failed. The mechanic provided a temporary fix for the failure by reattaching the bushing. The local dealer and manufacturer were notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number 22V413000 (Power Train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,000.

The contact owns a 2015 Ford Escape. The contact stated that upon shifting the vehicle into park(P), the vehicle would continue to roll forward without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 22V413000(Power Train) which she linked to her failure. The contact called the dealer and was informed that her vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 50,000.

The contact owns a 2015 Ford Escape. The contact stated while reversing the vehicle out of the driveway, the transmission seized in reverse. The vehicle was unable to restart. There were no warning lights illuminated. The vehicle was then towed to a local dealer. The dealer diagnosed a failure with the shifter cable bushing. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

The contact owns a 2015 Ford Escape. The contact stated while driving 55 MPH, the warning message “Engine overheating pull off safely and stop” illuminated on the instrument panel. The contact was able to pull off to the side of the road safely and turn off the vehicle. The contact waited for the vehicle to cool down, restarted the vehicle and the vehicle operated normally. The vehicle was taken to the dealer and the contact was notified of a coolant leak inside cylinder #4. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was contacted and a complaint was filed. The contact was then referred to the NHTSA for assistance. The failure mileage was 120,208.

2015 FORD ESCAPE. CONSUMER WRITES IN REGARD TO BEING REIMBURSED FOR NHTSA SAFETY RECALL 22V-413.

2015 FORD ESCAPE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE RELATED TO A SAFETY RECALL 22S43/22V413.

The contact owns a 2015 Ford Escape. The contact stated while stopped at a stop light, the vehicle jerked would not accelerate properly. The contact was able to park the vehicle. The vehicle was towed to the dealer for diagnostic testing. The vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA Campaign Number: 22V413000 (Power Train) and referred the contact to the NHTSA. The failure mileage was 85,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to remove the rear passenger’s side wheel, the contact’s son-in-law discovered that the lug nuts were swollen and the supplied lug nut wrench could not be properly fit over the lug nuts. The vehicle was later taken to the local dealer who replaced the lug nuts. No further information was available. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 61,510.