2014 FORD ESCAPE Complaints

The contact owns a 2014 Ford Escape. The contact stated that while starting the vehicle, the gear shifter was hard to shift. The contact stated that while driving at various speeds, the transmission was slipping out of gear. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer however, the cause of the failure was not diagnosed. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) the vehicle was taken to the dealer for the recall repair however, the dealer informed her that the vehicle was not included in the recall. The manufacturer was not notified of the issue. The failure mileage was unknown.

Fumes from Car inside cabin Why is this not a recall This is not the only model doing this This needs to be addressed

The contact owns a 2014 Ford Escape. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling) however, after shifting the vehicle into drive, the engine started to overheat and went into LIMP Mode. The check engine warning light and the low coolant warning light were both illuminated. The contact took the vehicle to a certified mechanic who stated that the exhaust from the coolant was getting into the engine, causing a fracture in the head gasket. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 56,000.

The back-up camera has been out on my 2014 Ford Escape Titanium for years. I am constantly told by the dealership that it needs a software update and that it is a couple hundred dollars to do this. This is absurd to me that software updates are needed for backup cameras to continue to work properly AND that the consumer should be expected to pay for this. I do feel this is a safety issue, as since cameras have been placed on some vehicles years ago, people have grown accustom to using them. They are a huge safety factor in crowded, busy parking lots from my perspective. The backup cameras are also a GREAT safety feature for young, inexperienced drivers. It is my understanding that at this time, some of the NEWER Ford models currently have an issue with backup cameras NOT working and there has been a recall issued to correct it. How is this fair to consumers who have older Ford models or different Ford models but are experiencing the SAME issues as it pertains to back-up cameras not functioning properly and are told they need to pay out of pocket for the software update? I am writing a letter to Ford & I have also provided feedback over the phone to them and been given a case number. Windows does not charge me for software updates on my computer, nor does my cell phone carrier charge me for updates on my phone. It should be a cost of doing business if cameras are going to be offered as a feature on vehicles.

The contact owns a 2014 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle stalled after coming to a stop. The contact was able to restart the vehicle; however, the failure recurred. Additionally, the vehicle stalled after refueling. The vehicle was taken to an independent mechanic, who retrieved the error code: P0456 (Evaporative Emission Control System Leak). The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 14V525000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 86,000.

The back up camera work”sometime doesn’t work. When it will not work it will all the sudden go black screen, or reverse the image on the screen (Everything is upside down) or will go black with glitching lines.

The motor blew out on e-way at 70 miles hour in middle lane and was stuck there almost getting hit for over hour this is second 1.6 ecobosst motor thats been put in from ford first blew out at 32000 miles this one has 61000 miles both times regular oil changes on time and never ran low very dangerous for this to happen twice already

The contact owns a 2014 Ford Escape. The contact stated that the back-up camera failed to operate as needed. The vehicle was taken to the dealer and the infotainment system was replaced; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Extremely dangerous: car is stalling while driving. Typically, this issue occurs when starting my vehicle and pulling out into the road. Majority of the time this has occurred in smaller/neighborhood streets without much traffic. However, there have been a few times this has occurred when pulling out into traffic, or worse: trying to make a left and being stuck in on-coming traffic. This issue has been on-going for over a year (date of the first occurrence reported below), but is very intermittently occurring. I have taken my vehicle into a mechanic and Ford certified dealership, and no codes show up. I’ve left my car with the dealership to attempt to recreate the issue, and they’ve been unable to. This has occurred at least 50 times by now. I’ve found plenty of forums of reports of the same issue occurring. One reference with hundreds of comments of people searching for answers how to fix the issue: https://www.fordescape.org/threads/engine-stalling-or-cutting-out-while-driving.22274/ Luckily, I have been fortunate to not have had an accident occur because of this malfunction…yet. There has never been a recall for this issue, and Ford should be held accountable. This is a very dangerous hazard!

Steering assist fault: Service requied light came on. Steering wheel hard to turn. Steering wheel system is electrical and cannot use power steering fluid to receitfy the problem. Towed vehicle to nearest Ford dealership to repair the issue. Diagnostic test ($170) is being conducted to determine the issue. I research the internet and most complainents indicated the steering rack need to be replaced. Cost range, very costly. The contact has stated that their vehicle is not included in the recall because it only includes MY 2013 Ford Escapes. The diagnostic test determined that a new power steering rack was needed but the part was on backorder. No assistance from Ford has been offered.