2015 FORD ESCAPE Complaints

Customer was driving vehicle up a hill and noticed that the shifter indicated the car was in neutral. Customer moved the shifter into park and stopped the car, because she could not put it in drive. Customer then applied the parking brake to stop the car from rolling backwards and turned the car off, then tried to restart it . And the car would no longer start. The dashboard indicated that the car was in reverse, even though the shifter said the car was in park. Customer had to have the car towed to the nearest Ford dealer for repairs. Customer had no prior warnings about this problem. Customer could have been placed at serious risk if she had been on a busier road.

The contact owns a 2015 Ford Escape. The contact stated while driving approximately 10 MPH and depressing the brake pedal, the vehicle failed to stop in a reasonable amount of time. The contact stated no warning light was illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The contact was able to continue driving to his residence while using the parking brake. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 128,000.

The contact owns a 2015 Ford Escape. The contact stated that after starting the vehicle, he attempted to shift it into gear; however, the shifter failed to select the desired gear. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the shifter cable bushing was defective. The vehicle was repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 104,000.

The contact owns a 2015 Ford Escape. The contact stated that while depressing the START/STOP button to turn off the vehicle, the engine continued running. After the contact was able to turn off the vehicle, the instrument panel and radio remained operational. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 15V436000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 97,800.

The contact called on behalf of her husband who owns a 2015 Ford Escape. The contact stated that her husband was driving approximately 5 MPH, when the vehicle stalled. The gear shifter failed to move. After several attempts, the gear shifter moved into drive. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the failure was related to NHTSA Campaign Number: 22V413000 (Power Train). The failure mileage was unknown.

My Vehicle had no issues prior to the date of 6/02/2022. On this date I was driving in a large city when my transmission kept switching gears by itself slipping. Eventually my transmission went out in whole. It was towed day of and was told that my transmission needed to be replaced fully. I had checked online to make sure no recalls were on my vehicle at that time. This happened to be false information. On 7/15/22 after 6 weeks of being in the shop I received my vehicle back. It is now 7/20/22 and I have received a recall in the mail for my transmission. I have done my research and am I aware that there is compensation involved in the incident that happened with my vehicle. I should have been told 60 days ago that there was a recall before such incident happened like I should have been. I will have a lawyer involved if no contact is made. I have gone through too much stress and turmoil to not have my case filed and looked at.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P) however, the computer did not recognize the intended gear with the "Transmission Gear in Reverse" message displayed. The contact used the parking brake to park the vehicle. The dealer and Johnson Brothers Ford (7455 S General Bruce Dr, Temple, TX 76502) were made aware of the failure and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

The contact owns a 2015 Ford Escape. The contact stated that on multiple occasions, the vehicle rolled forward while the gear shifter was in park(P). Additionally, the contact stated that the check engine warning light was illuminated. The contact stated while cold starting the vehicle, the vehicle hesitated upon depression of the accelerator pedal. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

Vehicle while driving seemed to not shift gears properly.took to dealer 4 months after purchased.they said could not find anything.but did find coolant hose needed replaced.i paid for that.still had the same problem.took vehicle to second dealer found turbo boost loosing power.they fixed that I paid for but still not shifting properly.now my engine started knocking I took to mechanic he said it's the transmission and now the engine block cracked where it connects to transmission.i feel this shifting issue has caused engine issues.ford will not help me.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V254000 (Power Train) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.