2016 FORD ESCAPE Complaints

View complaints related to 2016 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,050 complaints submitted for the 2016 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 FORD ESCAPE
    - Los Angeles, CA

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Rochester, NY

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to accelerate from 35 to 40 MPH, the vehicle made an abnormal whining sound under the hood. The RPM increased; however, the vehicle failed to accelerate. The contact coasted the vehicle to the residence. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 68,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Carrollton, TX

    The contact owns a 2016 Ford Escape. The contact stated while driving 76 MPH, the vehicle decelerated with the transmission failure warning message displayed. The contact depressed the accelerator pedal; however, the vehicle failed to accelerate. The contact stated that the vehicle lost motive power and stalled. The contact restarted the vehicle and pulled over safely. The vehicle was towed to the residence. The manufacturer was contacted and stated that the vehicle needed to be taken to an authorized dealer. The failure mileage was 75,366.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - DERRY, PA

    Recvd a recall letter in July '22. No part available yet!!?? Come on! This is serious! The transmission shifter cable bushing is damaged, or worse yet, missing??!! I call that critical! When will this be fixed!!!??

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Floyds Knobs, IN

    This has been an intermittent problem that Ford dealership cannot rectify unless it happens to them. Because I can't make it happen, and it has not happened close to a dealership, they cannot see it. The brakes seize up and won't stop the vehicle. I have no idea when it will happen - it happens with no warning. It has happened in the mountains in NC and on the highway, in a gas station, in parking lots and in my garage among other places. It is very frightening. Last night when it happened it lasted for about 45 minutes - the longest ever, and the brakes made a terrible blaring noise. When the brakes seize up, I have to drive very slowly and practically stand up on the brakes to bring the car to a halt. Thankfully it has not happened at high speed. This puts me, any passengers and other vehicles and their passengers and drivers at risk. The problem has occurred several times, but has not been confirmed by a dealer. By the way, the brakes have been squeaky since the first few months of ownership. At one point the dealership resurfaced the brake pads and rotors. It seems like the same issue the 2016 Expedition was recalled for. I am scared that this will result in a terrible wreck. The first occurrence was on April 1, 2019. The most recent was last night, 10/18/2022. Today, Ford Customer Service gave me a case number of CAS39180084

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Buffalo, NY

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Knightdale, NC

    The contact owns a 2016 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not available. The manufacturer was not notified of the issue. The contact stated that after his wife placed the gear shifter in park, the gear shift indicator showed that the vehicle was not in park. The contact stated that the parking brake was engaged. VIN tool confirms part not available. The failure mileage was approximately 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Canaan, ME

    It had a recal on transmission bushing.We never had problems till they did th recall while driving we felt like a chain type thing snap pulled in to Walmart and had no gears.So we had it towed to Varney Ford they did a diagnostic and never got paper work ex ept that everything was good example,tires oil etc and said it was the transmission. They wanted 7 grand to fix it we had it towed to a garage in Canaan. I called Ford 4 times they said it was not under warranty and could not help. They also said tow it to a Ford place that would have been the 3rd. place towed. There was never any information light to check motor no signs and symptoms of any trouble. When I called Darlings they said I Have to take it to a Ford Garage before they would even know if they could help. I do not know how they diagnosed it if it was through a plug in or trans oil check etc.2 Tows and no help lucky no one got hurt or dead. Since all people are having problems why are they not fixing their problem? It only has 113 thousands miles and is well taken care of. I have talk to a few Ford Garages that said I should have had a light or signs which We had zero. Then one asked did we check the transmission oil. Hello dude its encased and you cannot check it .Like what's going on with this supposed mechanic? Beyond this AlI I get is the run around and told by the Ford people its not a recall on the transmission of the Ford Escapes 2016.

    Source: NHTSA WEB SITE
  • 2016 FORD ESCAPE
    - Tryon, OK

    The contact owns a 2016 Ford Escape. The contact stated that the vehicle was taken to the local dealer for routine maintenance and NHTSA Campaign Number: 22V413000 (Power Train) recall repair. While driving at an undisclosed speed, the vehicle lost motive power. The contact shifted through all the gears. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. Several days later the vehicle was diagnosed, and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 FORD ESCAPE
    - Eatonton, GA

    The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 55 MPH, the message “Transmission Fault - Service Now” was displayed. While depressing the accelerator pedal, the vehicle started to decelerate. The vehicle then lost motive power. The contact was able to pull over hover, the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE