2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended acceleration and lost motive power with the transmission warning light illuminated. Additionally, the transmission failed to recognize the intended gear and the vehicle experienced a loss of power steering. The vehicle was towed to an independent mechanic who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 10 MPH, the engine started to sputter and the vehicle almost stalled. The contact stopped and placed the vehicle into park (P). The contact stated that the check engine light was illuminated. The contact stated that the failure had been intermittent at first but gradually became constant. Additionally, the contact stated that white smoke was coming from the exhaust. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant leaking into an engine cylinder. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 157,000. The contact stated that the vehicle was repaired by their local dealer but within two to three weeks, the transmission went out again. The vehicle was returned to the dealer for an oil leak caused by the repair.

2016 FORD ESCAPE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE RELATED TO NHTSA SAFETY RECALL 22V-413.

I received the recall on my car for the transmission shifter cable in July. When I went to get my oil changed in August I had asked about getting it fixed. However they just highlighted the portion that said parts aren’t available until 4th quarter. Moving forward on Sept 21, my shifter cable broke. I didn’t know that was the problem and brought it to the closest car mechanic due to safety. I never received any mail or notification that the parts were in stock yet but surprisingly Ford had it in stock to ship to the Expert Car Care my care was at. If I had known I could have fixed it this issue would have been avoided. I’m requesting a reimbursement for the amount I paid to get it fixed. I have a copy of the receipt. Thank you.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that while driving approximately 60 MPH, the transmission failed to operate as needed. The contact stated that she was able to coast safely off the highway. The contact stated that she had not noticed any warning lights. The vehicle was towed to a dealer and had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Transmission has or is going out. For a few months now I have noticed on and off how difficult it is to shift gears and for a while now, when my car is in Park, I absolutely have to use my emergency brake or it will roll out of my driveway and has almost taken me and my granddaughter with it a few times. Then 3 days ago, all these warning lights pop up on my dash when going down the interstate and my vehicle will no longer run over 50mph. My car has already been inspected by Adesa Auto techs today. Then my daughter discovered this new safety recall for the Transmission Shifter Cable Bushing Damaged or Missing, and the description of issues caused by this was almost spot on to what mines been doing. I am in a bad way without my vehicle currently as I commute about 1 1/2 hrs one way for work.

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 70 MPH, the vehicle began to jerk and felt as if the vehicle was braking intermittently, although the contact had not depressed the brake pedal. The contact stated that the "Service Transmission" warning light was illuminated. The contact was able to coast off the highway even though the vehicle was not responding to the accelerator pedal being depressed. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle had been repaired; however, the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 89,000.

The contact owns a 2016 Ford Escape. The contact stated that the coolant level was low every week and that coolant had to be added frequently. The vehicle was taken to an independent mechanic, and he stated that there was leak in the water pump and that the water pump needed to be replaced. The vehicle was taken to the dealer for a diagnosis, and they stated that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 95,000.

While driving my 2016 Ford Escape my steering became hard to turn and a steering fault light came on the dash. I was able to make it home but the car is very hard to turn which is very scary and unsafe. The car only has a little over 100,000 miles on it and we have already replaced a transmission at around 90,000. I don't think buying another Ford is in our future due to all the issue we have experienced and at our cost. I called the dealer to address the issue and they are 3 months out so how do I get out and back to work with the issues that I am facing?

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that after parking the vehicle, the vehicle rolled away. The contact applied the parking brake and was able to stop the vehicle from rolling. Additionally, the doors would inadvertently lock and unlock. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 111,345. VIN tool confirms parts not available.