2008 FORD ESCAPE Complaints

MY 17 YEAR OLD SON WAS DRIVING HOME FROM SCHOOL. WITHOUT WARNING, THE POWER STEERING WAS NOT FUNCTIONING. HE ENDED UP PARKING (LEAVING) IT ON A SIDE STREET AND WALKING THE REST OF THE WAY HOME. HIS VEHICLE IS NOT A PART OF THE ORIGINAL RECALL FOR THE STEERING. I HAD TO GO PICK UP HIS VEHICLE AND DRIVE IT HOME WITHOUT THE POWER STEERING FUNCTIONING. IT WAS A SCARY ORDEAL FOR MY SON AND I AM THANKFUL HE DIDN'T WRECK.

WHEN CAR IS STARTED AND STILL IN PARK THE STEERING WHEEL SHAKES FROM LEFT TO RIGHT (LIKE ITS HAVING TREMORS). IF WHEEL IS BEING HELD IT DOES NOT SHAKE. THIS ALSO OCCURS WHEN AT A COMPLETE STOP

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 3 MPH, THE VEHICLE BECAME DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE DEALER (GIBBONS FORD, 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION; HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 85,000.

MY 17YR OLD SON WAS DRIVING HIS CAR HOME FROM SCHOOL WHEN HE COULD NOT BARELY TURN OFF HIGHWAY. HE LOST ALL POWER STEERING. HIS CAR WAS NOT PART OF ORIGINAL RECALL. I CALLED FORD AND THEY TOLD ME TO HOLD ONTO RECEIPTS IN CASE HIS CAR IS INCLUDED IN NEXT RECALL. THERE WAS NO PRIOR WARNINGS WHEN IT FAILED. IT COULD HAVE CAUSED A MAJOR ACCIDENT!

ON TUESDAY, JANUARY 9TH, 2018 WHILE DRIVING MY 2008 FORD ESCAPE ON AN EXPRESS TOLLWAY NEAR MY HOME, MY POWER STEERING WENT OUT ABRUPTLY AND MADE MY VEHICLE ALMOST IMPOSSIBLE TO STEER. IT IS NOTHING SHORT OF A MIRACLE THAT I WAS ABLE TO EXIT THE HIGHWAY SAFELY, SO AS TO PULL OVER AND REGAIN SOME SORT OF COMPOSURE. MUSTERING ALL THE STRENGTH I HAD, I WAS ABLE TO GET MY ESCAPE HOME, BOTH MYSELF AND ESCAPE UNSCATHED. I STARTED DOING RESEARCH ONLY TO FIND THERE WERE LITERALLY THOUSANDS OF OTHER FORD OWNERS EXPERIENCING THE SAME ISSUE. RECALL H14S05 WAS COMPLETED, AT A FORD DEALERSHIP ON MY ESCAPE IN JULY OF 2016, TECHNICIANS NOTES BEING THAT HE REPROGRAMMED A PSCM & ICM. AFTER CALLING FORD MOTOR COMPANY I WAS TOLD THAT THEY ARE NOT RESPONSIBLE FOR THIS REPAIR SINCE IT HAD BEEN MORE THAN 1 YEAR SINCE THE RECALL WAS PERFORMED ON MY ESCAPE. I WAS UNAWARE THAT RECALLS CAME WITH AN EXPIRATION DATE??? AT THE TIME THE RECALL WAS PERFORMED I HAD NO PRIOR STEERING ISSUES ON MY ESCAPE. IT IS NOW ALMOST 2 YEARS LATER AND THE POWER STEERING ON MY ESCAPE HAS COMPLETELY GONE OUT. I AM NOW TOLD THAT I WILL HAVE TO PAY FOR IT OUT OF POCKET EVEN THOUGH FORD HAS BEEN AWARE OF THIS FOR QUITE SOME TIME, WHICH IS EVIDENT BY THEM ISSUING RECALL H 14S05 IN THE FIRST PLACE. HELP PLEASE...

RECALL EVIDENTLY WAS PREVIOUSLY DONE IN 2014 BY PRIOR OWNER, STEERING LOST POWER ASSIST WHILE IN MOTION ON A STREET, THE LOSS OF POWER ASSIST WHILE TRAVELLING ON A SNOWCOVERED ROAD CAUSED MOMENTARY LOSS OF CONTROL RESULTING IN A NEAR CRASH. THE REPRESENTATIVE AT FORD DENIED LIABILITY BECAUSE THE REPAIR HAD BEEN DONE PREVIOUSLY, AND DENIED RESPONSIBILITY FOR ADDITIONAL REPAIRS UNDER THE EXISTING RECALL

WHILE DRIVING MY 2008 FORD ESCAPE AND MAKING A LEFT TURN, THE POWER STEERING WENT OUT MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I WAS COMING HOME FROM WORK ON A CITY STREET. WHEN CAR WAS TURNED OFF AND ON IT CLEARED OUT AND WAS OK BUT IT HAPPENED AGAIN WHILE MAKING A TURN. HAD CAR REPAIRED AT LOCAL FORD DEALER AND WAS TOLD IT WAS A BAD TORQUE SENSOR. SAID THAT MY CAR WAS NOT INCLUDED IN A RECALL (WHICH HAD RECALLED SOME ESCAPES WITH THE SAME ISSUE) OF THESE BAD SENSORS SINCE CAR WAS NOT MANUFACTURED IN SPECIFIC PLANT. DON'T UNDERSTAND THIS SINCE IT IS A DEFECTIVE PART WITH NOTHING TO DO WITH THE LOCATION OF MANUFACTURE. DEALER GAVE ME NO SATISFACTION SO I CALLED FORD CUSTOMER SERVICE AND STILL WAITING TO HEAR BACK. BY RESEARCHING THIS ONLINE, THIS APPEARS TO BE A COMMON PROBLEM. I DO NOT UNDERSTAND WHY FORD DOESN'T ACKNOWLEDGE THAT THEY HAVE THESE DEFECTIVE TORQUE SENSORS AND RECALL THE ALL VEHICLES TO FIX THIS PROBLEM. ARE THEY WAITING FOR SOMEONE TO BE FATALLY INJURED? VERY DISTRESSING AS I OFTEN HAVE MY GRANDCHILDREN IN THE VEHICLE. *JS

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY AND THE POWER STEERING FAILED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WAS DIFFICULT TO OPERATE. IN 2014, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER, THE FAILURE LISTED IN THE RECALL SUMMARY OCCURRED. THE VEHICLE WAS TAKEN TO GREEN FORD (2211 W PIONEER PKWY, PEORIA, IL 61615, (309) 693-2525) WHERE IT WAS DIAGNOSED THAT THE TORQUE SENSOR IN THE STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

POWER STEERING WENT OUT IN MY 08 ESCAPE. TOOK TO FORD DEALERSHIP WHO TOLD ME THAT RECALL WAS NO LONGER ATTACHED TO THE VEHICLE SINCE ITS OVER THE 46,000 MILES LIMIT. I INFORMED THEM THAT THERE IS NO EXPIRATION OR MILEAGE ON RECALLS. THEY THEN SAID THAT IT NEEDS A SOFTWARE UPDATE AND THE COST WILL BE ABOUT $1000. MY HUSBAND WAS DRIVING IT TO WORK AND NOTICED THE STEERING WHEEL STARTED TO SHAKE WHEN STOPPED. THEN DRIVING HOME THE POWER STEERING WENT OUT.

HAD A HARD VIBRATION IN STEERING COLUMN WITH EXCESSIVE PLAY IN STEERING WHEEL. THANKFULLY, THE STEERING COMPLETELY LOCKED-UP IN A PARKING LOT AT LOW SPEED.