2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact stated that while the vehicle was parked and running, she attempted to shift to drive however, the gear shifter would not go into drive. The contact stated that the gear shifter would move but would not go into any other gear. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the transmission shifter cable bushing had failed and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 18V471000 (Power Train) because her VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.

First problem- over the course of the last few years, the car intermittently gets "jumpy" when changing to/from different gears like (from reverse to drive OR drive to reverse, all after completely braking-not in the middle of gear shift). It has not completely stalled but feels very close to it. i had brought it in in the past and they had never found anything wrong with it. It does not always happen. Second problem- the rear view back up assistance has not been working properly for over 3 years. I will be in reverse and either the beeping continues even though nothing is around or, the screen goes blank and shuts off. I was told this would be at my expense, not a recall. this does not happen all the time but is very often.

The transmission shift cable fell off the transmission shift lever in the engine compartment. The plastic bushing that holds the shift cable in place is worn out or defective. Ford has a replacement part (#DG9Z-7K340-A) and a new cover cap to protect the bushing now. Wondering why this is not a safety recall. The linkage fell off while my wife was parking the vehicle in sub-zero weather. She had the shifter in park, but the vehicle was actually in neutral or reverse. The vehicles engine could be started or stopped, would not drive, but could roll. Luckily it was on level ground when it happened. Ford has the same problem on earlier year models but not on our model year. The Ford dealer told me that there were no recalls or TSBs for my VIN model.

On 11/21/21 I went to Sam's Club to have new tires installed. They were unable to remove lug nuts on both back tires, they said the nuts were swollen. They could not proceed with tire installation. On 11/23/21 I went to Goodyear for new tire installation. They also found the lug nuts to be swollen. They were able to get them removed and complete the tire installation, with 5 lug nuts needing to be replaced at a cost of $39.95. They suggested I purchase a full set of lug nuts and get them all replaced soon. There was no warning message alerting me to this issue so I had no idea until I tried to have the car serviced. Both Sam's and Goodyear said they see this problem often on Ford vehicles. Doing some research on the internet, I see that many people have this issue with Ford.

- When pushing start, the car cranks but no start. Failed to start with new battery. - I took the car to Ford dealer maintenance shop and couldn't identify the problem and contacting Ford Engineering for further investigation. - There is no any message or warning on the dashboard and also what the maintenance shop informed me. All the lighting system is Ok, even the radio is working. - According to the mechanic, the issue is new one and not has been seen before.

Transmittion went out without any warning was driving and started jumping bad and just shut down. There was transmittion fluid, and it just secede up with under 100k miles. Then shift cable broke 3 months later without any warning. Was parked changed, and I had backed into a parking spot, and car went into reverse could not get out of reverse. Put the car in park and still showed that car in reverse with the back up camera. Had to get it towed both times

The accessories screen that the camera uses works intermittently. When not working the backup warning signal also does not work causing a safety issue of backing into someone or something

The transmission shift cable bushing on my 2015 Ford Escape deteriorated and failed. The car indicates that it is in PARK but it is actually in gear and will roll freely but can not be cranked. There has been a recall for this exact same problem on the 2013 and 2014 versions of this same vehicle as well as some other Ford vehicles. Why does it not include the 2015 model year?

On 11-8-2021, my transmission failed out of nowhere, there were no warning lights or noises or check engine codes or anything. When I backed out at work the vehicle shook a little and when I pulled out on to the road it hit second gear kind of hard. When I got close to the stop sign it just shut off. I started it back up and when I put it in drive it shut off again. It did this 3 times before I could get it off the road. I had it towed home and started it up and attempted to put it in gear again it shook hard and shut off again. The last drivability/performance check was 6/18/2020 at 112,560 miles done by Summerville Ford. My vehicle is available upon request for inspection. Mine and others safety was put at risk by the vehicle not working properly, on a very busy highway. Although there was not a crash, there very well could have been. The problem has not been confirmed by a dealer or independent service center nor has it been inspected by anyone other then my husband and myself. The problem first appeared that afternoon, I have only owned the vehicle since May 2021, I haven't even gotten to my first oil change. I bought it from Berkeley Ford in Moncks Corner SC.

Was driving down the road and the car started to sputter and shake. Was able to pull into a gas station parking lot and when I stepped on the gas nothing happened and the transmission fault light kicked on. Got parked and called a tow company to tow it to the nearest transmission shop to which they told me the transmission is shot and needs replaced.