2008 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT CALLED ZEIGLER FORD PLAINWELL AT (269) 685-5801 (1260 M-89 SUITE 200, PLAINWELL, MI 49080) AND COULD NOT BE ASSISTED DUE TO COMPUTER ISSUES. THE DEALER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

WHILE DRIVING DOWN THE HIGHWAY GOING ON VACATION THE SUNROOF JUST SPONTANEOUSLY SHATTERED. NO ACCIDENT, NO DAMAGE, NO ANYTHING HAPPENED TO THE VEHICLE. MY HUSBAND AND I, WHO OWN THE CAR WERE JUST DRIVING ALONG AND IT SOUNDED LIKE A GUN SHOT WENT OFF AND THE NEXT THING WE KNEW, WE OPENED THE COVER AND IT WAS COMPLETELY SHATTERED. WE WERE IN MOTION ON INTERSTATE I75 NORTH HEADED TOWARD CHATTANOOGA. JUST SAW THE ADD IN THE CONSUMER REPORT MAGAZINE ON 1/2/2018 FOR SUNROOF SAFETY.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES. FRONTIER FORD IN SANTA CLARA, CALIFORNIA WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE THE SOURCE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,500. THE VIN WAS NOT AVAILABLE. *TT

I TOOK MY CAR IN FOR A RECALL ON THE POWER STEERING. AFTERWARDS WHEN I WOULD IDLE, THE STEERING WHEEL BECAME SHAKY MAKING A LOUD NOISE. NOW IT SHAKES EVEN WHEN I'M DRIVING AND WILL GET JERKY OR STOP WORKING COMPLETELY. THIS HAPPENS ON THE HIGHWAY, WHEN I'M STOPPED AT A STOP LIGHT OR WHEN I'M PULLING OUT OF A DRIVEWAY! FROM WHAT I HAVE RESEARCHED THIS HAPPENS TO THOUSANDS OF OTHER FORD OWNERS. THE POWER STEERING SIMPLY GIVES OUT AND THEY WANT YOU TO PAY $1,500 TO HAVE THE WHOLE COLUMN REPLACED!

RECALL STEERING -AFTER HAVING A "SOFTWARE" UPDATES ON A 2008 FORD ESCAPE XLT IN 2014 FOR FORD RECALL #14S05, NOW IN 2017 MY STEERING WHEEL IS SHAKING WHILE AT A STOP BOTH IN AND OUT OF GEAR. RESEARCHING THE PROBLEM COULD BE A TORQUE STEERING SENSOR OR A FULL BLOWN STEERING COLUMN REPLACEMENT. BOTH MAY LEAD TO INOPERABLE POWER STEERING OR STEERING AS WELL. LOCAL FORD DEALER QUOTED $800 FOR TORQUE SENSOR REPLACEMENT OR $1800 FOR FULL STEERING COLUMN.

HE HYDRAULIC CONTROL UNIT FAILED ON MY VEHICLE. THIS SEEMS TO BE AN ISSUE THAT HAS ARISEN WITH A GREAT DEAL OF OWNERS OF FORD ESCAPE HYBRIDS OVER THE LAST SEVERAL YEARS. I HAD TO HAVE THE ENTIRE HCU SYSTEM REPLACED AT A FORD DEALERSHIP SERVICE DEPARTMENT. AS IT WAS NOT COVERED BY WARRANTY, NOR CONSIDERED BY THE COMPANY TO BE AN ISSUE DESERVING OF A RECALL, I HAD TO PAY OUT OF POCKET FOR THE ENTIRE THING, WHICH TOTALED $4,863.00 (AND IT TOOK FIVE DAYS TO GET THE WORK COMPLETED). I ALSO HAD TO PAY TO RENT A CAR FOR THE SEVERAL DAYS IT TOOK TO GET THE PART AND PERFORM THE WORK, WHICH WAS ANOTHER $200.00. DUE TO THE HIGH COST OF THIS REPAIR AND THE FREQUENCY WITH WHICH IT IS AFFECTING CONSUMERS, I BELIEVE THAT THIS ISSUE SHOULD BECOME A RECALL AND PEOPLE SHOULD BE REIMBURSED FOR THE REPAIRS THEY HAVE HAD TO MAKE.

DEC. 26, 2017 ACCELERATOR PEDAL CABLE SNAPPED AND FELL TO FLOOR. HAD TO GET TOW AND NOW IN SHOP. THROTTLE BODY AND CABLE NEED REPLACEMENT. $700! THIS SHOULDN'T HAVE HAPPENED. IT HAS UNDER 150,000 MILES ON IT. SEEMS VERY DANGEROUS. THE PEDAL HAS BEEN STICKING A LOT AND NOW THIS. VEHICLE WAS IN CHICAGO BUSY INTERSECTION. COULDN'T EVEN PRESS PEDAL DOWN TO MOVE THE CAR AND THEN SOMETHING SNAPPED. AND PEDAL FELL TO FLOOR.

WE PURCHASED THIS VEHICLE ABOUT 3 MONTHS AGO WITH 125,000 MILES ON IT & THE STEERING WAS GREAT! WE HAVE DRIVEN IT FOR ABOUT 1,000 MILES. WHEN I GOT IN AND STARTED THE VEHICLE THE STEERING IS SO TIGHT I CAN NOT TURN THE WHEEL IN EITHER DIRECTION! I HAD TO LEAVE MY VEHICLE IN THE STORE PARKING LOT & HAVE MY HUSBAND GO THERE AND DRIVE IT HOME. WE CHECKED WITH DEALER AND THEY INFORMED US THERE ARE NO RECALLS ON OUR VEHICLE. SO WE WENT ONLINE & FOUND THERE ARE A LOT OF PEOPLE WHO HAVE HAD THE SAME THING HAPPEN TO THEM, WITH FORD DOING NOTHING TO HELP.

POWER STEERING SUDDENLY QUIT, WHEN FORTUNATELY IN THE DRIVEWAY NO WARNING OR ERROR CODES THAT WERE SUPPOSED BE THERE AFTER RECALL. NEEDS REPLACEMENT STEERING COLUM PARTS THAT WERE DEFECTIVE AND NOT REPLACED. WHEN THE ASSISTS QUITS IT CREATES A DANGEROUS SITUATION AS THE CAR IS VERY HARD TO STEER AND CAN CAUSE THE DRIVER TO LOSE CONTROL.

MY FORD ESCAPE GAVE ME A WARNING OF THE POWER STEERING ASSIST FAULT AND THEN MY POWER STEERING STOPPED WORKING. AFTER DOING RESEARCH FORD COVERED 2008 ESCAPE MODELS AS A RECALL, BUT MY VIN NUMBER SAID MINE WAS MADE AT A DIFFERENT FACTORY SO IT IS NOT COVERED.