2015 FORD ESCAPE Complaints

In April 2021 I was stranded due to the degradation of the bushings on a cable connected to the transmission. The car was repaired. However, now in September 2021, a “transmission fault service now” error popped up while I was on the way to work. The diagnostics have come in and Ford is telling me I need an entirely new transmission. The car has less than 93K miles and should not be having a transmission issue, especially when a majority of the miles driven were freeway miles. Ford has quoted a repair cost of $6600, but I find it hard to believe that the incident in April is unrelated to the transmission failure today.

At approximately 100,000 miles, the transmission blew out while my son was driving the vehicle on a bridge of a freeway. The engine, sputtered, locked up, would not stay in drive and died. He had to maneuver to safety in the middle of the road on a dangerous bridge. We had the transmission supposedly replaced at Future Ford of Concord. This repair took close to three weeks. Upon return of the car, the same thing happened again. We returned the car to the dealer. It stayed for another four weeks while they ran diagnostics, and supposedly fixed the car. Not more than 100 miles later the car experienced the same thing as the original incident. My son was once again on the freeway, the car lost all power, the transmission light went on and the car is again currently at Future Ford of Concord. Cars should not have transmission problems such as this with only 100,000 miles. And, if the problem was fixed, then we should not have had to take the car back two additional times for the same thing. I believe there exists a significant problem with the transmission of this 2015 Ford EXCAPE.

The contact's parents own a 2015 Ford Escape. The contact stated while driving at an undisclosed speed the vehicle stalled with the service engine warning light illuminated. The vehicle was slow to restart. The contact stated that when the accelerator pedal was depressed, the vehicle hesitated to respond. The vehicle was taken to an independent mechanic who retrieved Diagnostic Trouble Code: P2112 (Throttle Actuator Stuck Closed). The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The manufacturer was not contacted. The failure mileage was approximately 117,000.

The bushing in the shifter cable fell out or somehow was no longer attached and could not be located. This prevented the vehicle from going into any gear and stranded me until the repairs could be made.

Earlier this year my car began shaking while I was driving it and when it was time for me to park, I couldn't move my shifter. I had to use the emergency break to keep my car in place. I noticed that my shift linkage had eroded and I had to place a temporary one from Auto Zone on there so I could continue driving. Ever since then, my new shift linkage continues to pop off and I am constantly having to use the emergency break to keep my car from going anywhere and placing the temporary shift link back on. I looked up recalls for my vehicle and noticed that other Fords had the same problem and were issued a recall, however, my particular vehicle did not fall under the recall list. There has been no warning signs that come on my dash which is very alarming. The only reason I ever know that the link is about to pop off is because my shifter becomes very loose and wiggles. This incident has happened several times dating back to around April 2021, and the most current time this has happened is today, September 7, 2021.

Yesterday while driving across a 5 mile long expressway bridge, my car started jerking and the RPMs reved up but I was unable to accelerate. It kept shaking and jerking and barely getting above 30 mph. When I was able to get over to the side, it would no longer move forward. I shut the car off, turned it back on, and it moved forward but I could not re-enter the highway speed traffic. My car was flatbed towed to the closest Ford dealer, who today said the transmission has failed. They quoted me $7000 for a new transmission. My car is a 2015 with 85,000 miles on it. The transmission is no longer under warranty and it gave no indications of beginning to fail before this happened. Having the transmission fail at highway speeds on a 4 lane bridge put my life and the lives of those around me in danger.

January of last year I was driving on the highway and the car started shaking and jerking, slipping in and out of gear. It eventually reved to 5000 rpm and wouldn't move. Once at the transmission shop they said it would be over 5,000 dollars to get another transmission from the ford dealer. Now about a week ago I was driving on the highway again and the same thing happened this time with my 7 month old in the car leaving us stranded 20mi from home. Both times the transmission light came on after the car became disabled.

The contact owns a 2015 Ford Escape. The contact stated that while operating the vehicle the instrument cluster screen was inoperable and the driver was unable to view safety related information regarding the tire pressure monitoring system and air bag warnings. The vehicle was taken to the local mechanic who diagnosed that the instrument cluster display needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure and the contact was informed that the VIN was included in the NHTSA campaign number 15V406000 (Electrical system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 77,000.

My ford has had white/blue smoke clouds coming from the exhaust for weeks. I scheduled maintenance at a ford dealership and was told a diagnostic was not even worth the money because the knew exactly what the issue is, the coolant is leaking into the engine, causing the engine to smoke and eventually will misfire, overheat and catch fire. I was told there is no repair, the engine needed to be replaced and because my warranty had expired, I must pay to replace the engine. Although, Ford is aware of their mistake and faulty parts, Ford is not accepting responsibility for the issue they caused innocent buyers. I am a single mother of an adopted kid. I bought this car 3 years ago under the impression Ford is a honest company.I am now seeing otherwise. I now am stuck with making a decision during a pandemic on paying upwards of 6 to 7,000 to replace an engine on a vehicle that has a faulty system, caused by Ford. If paying thousands of dollars on a vehicle that I can hardly afford now isn't hard to swallow, the newly purchased engine will result in the same failure because FORD HAS'NT FIX THE PROBLEM. Ford refuses to put in a new engine and Ford has not fixed an issue that has been occurring for almost 10 years, forcing Ford owners into debt and bankruptcy because where would a person like me get the money to pay for something like this again and again? I cant even afford to get into another car. I am scared to put my son in the vehicle now. I need help

Flywheel cracked/broken on 1.6 liter engine. University Ford North confirmed failure and replaced. They have/had part. Ford Motor Company was contacted on 8-19-2021 regarding this and refused to open a case to investigate. No warning lamps or indications were displayed for this failure. Issue was noticed on approximately August 3rd.