2015 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25-35 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. THE CONTACT STATED THAT THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO BYERLY FORD INC (4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 85,398. THE CONSUMER STATED THE VEHICLE ABRUPTLY LOSES POWER WITHOUT WARNING. THE CAR REPAIRS AMOUNTED TO $2150 AND HAD TO BE TOWED TO BYERLY 2 ADDITIONAL TIMES FOR THE SAME ISSUE.

TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE BEGAN TO ROLL. THE CONTACT BECAME AWARE THAT THE SHIFTER CABLE AND BUSHINGS HAD FRACTURED AND DETACHED FROM THE VEHICLE. THE CONTACT CONTACTED ANDERSON FORD LINCOLN OF ST. JOSEPH (2207 N BELT HWY, ST JOSEPH, MO 64506, (866)922-2141) WHO CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS INFORMED THAT THE CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

STEERING ASSIST SERVICE REQUIRED LIGHT CAME UP ON THE WAY HOME FROM DOCTORS APPOINTMENT, STEERING WHEEL GOT HARD WENT OFF ROAD FOR A LITTLE BIT BUT GOT BACK ON THE ROAD. STEERING GETS HARD AFTER I HIT GAS ONLY WORKS FINE WHEN I'M NOT HITTING THE GAS OR IN NEUTRAL

FORD FAILS TO RECOGNIZE THE COOLANT LEAKING ISSUE WITH THE 1.5L ECOBOOST ENGINE. DID A PATCH JOB FIX 2 YEARS AGO AND FAILED TO REPAIR WHEN TECHNICIANS STATED THE ENGINE NEEDED REPAIRS. THERE IS COOLANT IN THE 4TH CYLINDER OF THE ENGINE FOR THE SECOND TIME IN 2 YEARS.

AFTER DRIVING THE CAR FOR ABOUT 1.5 HOURS, WE STOPPED AT A CONVENIENCE STORE. WHEN WE RESTARTED THE CAR, AN ERROR MESSAGE APPEARED ON THE DRIVERS INFORMATION SCREEN THAT SAID: "STEERING ASSIST FAULT SERVICE REQUIRED" (PLEASE SEE ATTACHED PHOTOS) AND THE VEHICLE HAD LOST POWER STEERING. THIS MADE THE VEHICLE EXTREMELY DIFFICULT TO DRIVE BUT WE WERE FORTUNATELY VERY CLOSE TO OUR DESTINATION. THIS WAS THE SECOND TIME THIS ERROR HAD OCCURRED, THE FIRST TIME WAS ON A MUCH LONGER DRIVE BUT AFTER SITTING FOR 10 MINUTES OR SO (VEHICLE OFF) THE ERROR WENT AWAY WHEN THE VEHICLE WAS RESTARTED. THIS TIME, EVEN AFTER LETTING IT SIT OVERNIGHT, THE ERROR HAS NOT GONE AWAY AND THERE IS STILL NO STEERING ASSIST. I HAVE FOUND MANY POSTS ABOUT THIS VERY ISSUE WITH THE FORD ESCAPE VEHICLE (AND OTHER FORD VEHICLES) AND AM VERY SURPRISED THAT THERE IS NOT A RECALL FOR THIS VERY SERIOUS PROBLEM. IF THE LOSS OF POWER STEERING HAD GONE OUT WHILE DRIVING AT HIGHWAY SPEEDS (AS HAS HAPPENED TO OTHERS), THE RESULT COULD HAVE BEEN FATAL. PLEASE TAKE THIS ISSUE VERY SERIOUSLY. THANK YOU.

DRIVING DOWN THE HIGHWAY MY TIRES SLIPPED AND TRIED TO KICK ON TRACTION CONTROL BUT INSTEAD DISABLED MY DRIVING UNTIL I WAS ABLE TO GET OVER AND STOP. TURN THE CAR OFF FOR A COUPLE SECONDS THEN RESTARTED IT BACK ON. DID THAT 3 TIME IN MY WAY INTO WORK. I DIDN'T KNOW IT WAS THE TRACTION CONTROL UNTIL I GOOGLED WHAT HAPPENED AND LOT OF RESPONSES SAID THE TRACTION CONTROL GETS FAULTY. SO NOW EVERY TIME I DRIVE I HAVE TO GO INTO THE SETTINGS AND TURN OFF MY TRACTION CONTROL OR IT CONTINUES TO HAPPEN. LUCKILY NOBODY WAS BEHIND ME.

ON THE DATE OF 04/07/21 I WAS DRIVING ON MY WAY TO WORK, HAD PULLED OUT OF DUNKIN DONUTS AND WENT UP A SMALL HILL TO A STOP SIGN I HAD THE AC ON, AND MY WINDOW ROLLED DOWN AS I JUST LEFT A FAST FOOD RESTAURANT AND AS I GET TO THE TOP OF THE SMALL HILL, MY AC TURNS OFF AND MY CAR DISPLAYS A MESSAGE SAYING TRANSMISSION NOT IN PARK AND IT COMPLETELY SHUTS OFF, I PUT THE CAR IN PARK AND TRIED RESTARTING IT AND NOTHING I HAD DASH LIGHTS EVERYTHING BUT DIDN'T START. THIS IS THE SECOND TIME THIS HAS HAPPENED IN A 2 WEEK PERIOD, THE FIRST TIME IT SHUT OFF AND DISPLAYED A STARTING SYSTEM FAIL MESSAGE TOOK IT TO DEALER AND CANNOT FIGURE OUT THE PROBLEM. COULD THIS BE RELATED TO A RECALL!

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ABS WARNING LIGHT, THE BRAKING SYSTEM WARNING LIGHT, AND THE TPMS WARNING LIGHT ILLUMINATED. THE BRAKES INDEPENDENTLY ENGAGED AND VEHICLE DECELERATED TO 46 MPH. THE VEHICLE RESUMED NORMAL FUNCTION AFTER THE INSTRUMENTAL PANEL RETURNED TO NORMAL OPERATION. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WHEEL SPEED SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

MY ENGINE FAILED IN 2019. COOLANT ENTERED CYLINDER NO. 2 AND WAS BLOWN OUT THE TAILPIPE. ALL COOLANT WAS LOST. I COULD NOT DRIVE THE CAR AFTERWARDS WITHOUT CAUSING SEVERE ENGINE DAMAGE. ENGINE WAS REPLACED BY FORD. I HAVE SINCE LEARNED THAT HUNDREDS, IF NOT THOUSANDS, OF FORD ECOBOOST ENGINES, E.G., 1.6, 2.0 AND 2.5L, HAVE SIMILARLY FAILED. FORD HAS REPLACED MANY ENGINES UNDER WARRANTY, BUT IN MANY CASES THE VEHICLES WERE JUST OUT OF WARRANTY AND OWNERS HAD TO PAY $8,000 TO $12,000 OUT OF THEIR OWN POCKETS TO HAVE ENGINES REPLACED. THESE ENGINES EXHIBIT A DESIGN DEFECT THAT ALLOWS COOLANT TO ENTER THE CYLINDERS. FORD KNOWS ABOUT THIS PROBLEM AND SHOULD HAVE ISSUED A RECALL OR EXTENDED THE POWERTRAIN WARRANTY. THE SUDDEN LOSS OF ALL ENGINE COOLANT CAN CREATE A DANGEROUS SITUATION ON THE HIGHWAY. THERE ARE MANY AREAS ON TODAY'S HIGHWAYS WHERE IT IS IMPOSSIBLE TO SAFELY STOP. IN MY OWN CASE, FORD REPLACED MY ENGINE UNDER THE POWERTRAIN WARRANTY, BUT KEPT MY VEHICLE AN ENTIRE MONTH WHILE WAITING ON THE NEW ENGINE TO ARRIVE AND FOR INSTALLATION; FORD DID NOT HOOK UP MY BATTERY TO A CHARGER DURING THIS TIME AND THE BATTERY RAN DOWN, LIMITING ITS REMAINING USEFUL LIFE. I HAD TO COMPLAIN TO GET A LOANER VEHICLE WHILE MY VEHICLE WAS IN THE SHOP. SHORTLY AFTER THE NEW ENGINE WAS INSTALLED, THERE WAS A TERRIBLE RATTLING NOISE UNDER THE HOOD THAT WAS DUE TO A FAULTY TRANSMISSION FLYWHEEL--POSSIBLY DAMAGED DURING THE ENGINE REINSTALLATION. THESE ECOBOOST ENGINES ARE A DISASTER. MY ENGINE FAILED AT 36,000 MILES--MANY FAIL JUST OUT OF WARRANTY. BUT, SINCE YOU NEVER KNOW WHERE YOU MIGHT BE WHEN AN ECOBOOST ENGINE FAILS, IT'S ALSO A SAFETY PROBLEM.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT AFTER MULTIPLE ATTEMPTS, THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH AND LOCK AS NEEDED. THE CONTACT CALLED INTERSTATE FORD (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) WHERE HE WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED. THE CONTACT'S WIFE CALLED BACK TO CONFIRM THE APPOINTMENT AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.