2002 FORD ESCAPE Complaints

SUB FRAME/CRADLE RUSTED AND CAUSED A SEPARATION OF THE RIGHT FRONT AXEL AND STABILIZER. THE FAILURE OCCURRED WHILE DRIVING, JUST AS WE WERE EXITING THE HIGHWAY. A LOUD THUD OCCURRED AND THE STEERING WHEEL SHIFTED MAKING DRIVING AND STEERING EXTREMELY DIFFICULT. THIS VEHICLE, ACCORDING TO FORD'S RECORDS, HAD A STRUCTURE RECALL FOR THE SAME ISSUE (14V165000) THE VEHICLE HAD BEEN REPAIRED AT A FORD DEALER FOR THE SAID RECALL A FEW YEARS AGO. FORD IS UNWILLING TO HELP PAY FOR THE CURRENT REPAIRS AS WE DID NOT TAKE IT TO A DEALER FOR REPAIR (WHICH WOULD HAVE REQUIRED TOWING AS THE CAR WAS BARELY DRIVABLE). THIS IS A POTENTIALLY DANGEROUS SITUATION AND, IT SEEMS, THE RECALL DID NOT CORRECT THE ORIGINAL PROBLEM. *TR

TL* THE CONTACT OWNED A 2002 FORD ESCAPE. AFTER THE VEHICLE WAS PARKED, THE DRIVER SMELLED A BURNING ODOR. THE CONTACT NOTICED BLACK SMOKE COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE EXPLODED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT ASSESSED THAT THE WIRING HARNESS WAS DEFECTIVE AND CAUSED THE FIRE. THE CONTACT STATED THAT THE FIRE DAMAGED THE GARAGE AND THE SIDEWALK CONCRETE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V156000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE REASON FOR THE FAILURE; HOWEVER, THE VIN WAS NOT PROVIDED THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT PROVIDED. UPDATED 04/12/17LJ *CN

FORD DEALERSHIP IS REFUSING TO FIX UNCARRIAGE AND CONTROL ARM. THEY ARE SAYING THERE IS NO RECALL FOR IT. HOWEVER I FOUND THE RECALL 14S02. DESCRIBING THE ISSUE THE DEALERSHIP STATED IS WRONG WITH MY TRUCK. BUT THEY WANT ME TO PAY CASH INSTEAD OF THEM FIXING THE ISSUE

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME SEPARATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE); HOWEVER, THE REMEDY FAILED TO PREVENT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

I HAD A RECALL (#14S02) WHICH IS A CORROSION RELATED SEPARATION OF THE ATTACHMENT OF THE LOWER CONTROL ARM FROM THE SUBFRAME. WHEN I TOOK MY CAR IN FOR SERVICE WHAT THEY DID WAS PUT A CROSSBAR ACROSS THE LOWER CONTROL ARM SUBFRAME INSTEAD OF REPLACING THE WHOLE LOWER CONTROL ARM SUBFRAME. THIS ACTION DOES NOT FIX THE PROBLEM THE PROBLEM STILL OCCURS. I WOULD LIKE FOR THEM TO REPLACE THE LOWER CONTROL ARM.

MY VEHICLE DOES THE EXACT SAME THING AS NHTSA RECALL NUMBER 04V165000 OR FORD RECALL NO. 04S13. I HAVE THE YEAR AND ENGINE ASSOCIATED WITH THE RECALL BUT MY VIN IS NOT ON THE LIST. IT SHOULD BE BECAUSE IT IS VERY DANGEROUS!

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT HEARD SOMETHING FRACTURE UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REINFORCEMENT CROSS-BRACE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CROSS-BRACE WAS NOT A SUFFICIENT REPAIR FOR THE CONTROL ARM CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

PASSENGER FRONT LOWER CONTROL ARM SEPARATION FROM FRAME DUE TO CORROSION. RESULTED IN LOSS OF CONTROL OF STEERING AND LOSS OF CONTROL OF VEHICLE. HAPPENED WHEN DRIVING ON CITY STREET WHILE TURNING. CV BOOT COVER ALSO DAMAGED BY CONTROL ARM FAILURE. AAA STATES THERE IS A LOWER CONTROL ARM CORROSION RECALL, NHTSA CAMPAIGN NUMBER 14V165000. FORD DEALER STATES THERE IS NO RECALL. CAR HAS BEEN REGISTERED IN STATE OF OHIO.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE DRIVING 40 MPH, THE LOWER CONTROL ARM SEPARATED FROM THE ENGINE CRADLE AND CAUSED THE ALIGNMENT OF THE STEERING WHEEL TO MALFUNCTION. THIS MADE THE VEHICLE EXTREMELY DIFFICULT TO STEER AND ALMOST CAUSED A CRASH. IN ADDITION, THE STEERING WHEEL BECAME STUCK IN THE LEFT ALIGNMENT POSITION. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 FORD ESCAPE. WHILE ATTEMPTING TO HAVE NEW CONTROL ARMS PLACED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME OF THE VEHICLE WAS RUSTED AND NEEDED TO BE REPAIRED BEFORE THE CONTROL ARMS COULD BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,900. THE VIN WAS NOT AVAILABLE.