2003 FORD ESCAPE Complaints

TL* THE CONTACT'S DAUGHTER OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER NOTICED THAT THE SUBFRAME LOOKED RUSTED AND LOOSE. THE VEHICLE WAS TOWED TO BRONDES FORD TOLEDO (5545 SECOR RD, TOLEDO, OH 43623) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD ROTTED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). AFTER THE VEHICLE WAS DRIVEN OVER 20 MPH, THE WHEELS TURNED AT DIFFERENT ANGLES AND THE VEHICLE MADE A SCREECHING SOUND. THE VEHICLE WAS TAKEN BACK TO BRONDES FORD, BUT THE DEALER AND MANUFACTURER (WHO WAS MADE AWARE OF THE FAILURE) DECLINED TO PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 35 MPH, A LOUD NOISE WAS HEARD COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE VEHICLE SWAYED BACK AND FORTH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND, UPON INSPECTING UNDERNEATH THE VEHICLE, NOTICED CORROSION AND SEPARATION OF THE LOWER CONTROL ARM FROM THE FRAME. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT RESEARCHED ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 153,207.

MY SON WAS DRIVING THIS VEHICLE WHEN THE FRONT CONTROL ARM SNAPPED OFF FROM THE FRONT SUBFRAME! THANKFULLY, HE DID NOT GET KILLED OR INJURED. THE VEHICLE WAS TOWED TO A LOCAL GARAGE WHO INFORMED ME THAT FORD RECALL # 14S02 APPLIES TO THIS VERY CONDITION. UPON CALLING FORD'S CUSTOMER ASSIST LINE, I WAS COMPLETELY SHUT DOWN. I TOLD THE REP THAT I NEED A TOW SINCE THE CAR WAS NOT DRIVABLE. SHE TOLD ME THAT FORD WILL NOT PAY FOR A TOW OR ANY CONSEQUENTIAL DAMAGES. THIS MAKES NO SENSE TO ME. OBVIOUSLY, FORD HAS ACKNOWLEDGED A PROBLEM. I DON'T THINK IT IS FAIR FOR THEM TO TAKE NO RESPONSIBILITY & LEAVE THE CONSUMER FOOTING THE BILL. PLEASE LOOK INTO THIS WHEN YOU GET A CHANCE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT END OF THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE HE WAS ADVISED THAT THE SUB FRAME WAS RUSTED OUT. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE #CAS13006709 AND ADVISED THE CONTACT TO FOLLOW UP. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) HOWEVER THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING AT ANY SPEED AND WHEN THE VEHICLE WAS STARTED OCCASIONALLY, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (NAPA LINCOLN FORD, 300 SOSCOL, NAPA, CA, 94559) AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

MY DAUGHTER WAS DRIVING HOME FROM WORK AND WENT OVER THE RAILROAD TRACKS AND THE WHOLE FRONT END FELT LIKE IT WAS GOING TO COLLAPSE THE STEERING GOT THROWN WAY OFF AND WHEN SHE WENT TO APPLY THE BRAKES AT THE LIGHT SHE ALMOST WENT THROUGH THEM BECAUSE OF THE FRONT-END BEING WAY OUT OF LINE. WHEN I HAD A CHANCE TO LOOK UNDERNEATH IT THE NEXT DAY IT IS SO CORRODED AND SPLIT AND CRACKED WHERE THE CROSSMEMBER IS. AND THESE RAILROAD TRACKS SHE WENT OVER EVERY DAY WITH NO PROBLEMS THAT ARE VERY SMOOTH EXCEPT FOR THAT NIGHT WHEN THEY JUST GAVE OUT. YOU CAN TELL THAT THE METAL FOR THE VEHICLE IS NOT QUALITY

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT NOTICED THAT THE SUBFRAME WAS COMPLETELY FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

MY ABS LIGHTS IS ON. I THEN WAS ABLE TO FIND THE ISSUE WITH THE WIRES UNDER BOTH SEATS. THE WAY THEY WERE STABILIZED TO THE SEAT GLIDE HAS CAUSED THE WIRE TO FREY.I AM IN NEED OF NEW WIRING UNDER BOTH SEATS,DRIVER SIDE BEING THE WORST OF THE TWO.THIS IS NOT ANYTHING I HAVE DONE IT IS DUE TO POOR DESIGNS.

THE CAR WAS PARKED IN A SHOPPING CENTER PARKING LOT NO ONE WAS IN IT. IT SOME HOW CAUGHT ON FIRE, WHEN WE GOT THE FIRE OUT AND TOWED TO THE SHOP, IT WAS THE ALTERNATOR THAT CAUSED THE FIRE AND DID SEVERAL $1000.00 DAMAGE. THERE WERE NO ISSUES WITH THE CAR NO WARNING LIGHTS.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 45 MPH, THE STEERING FAILED AND THE SUBFRAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 17653427. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 172,907.... .UPDATED 11/16/17 *BF UPDATED 11/28/2017*JS