2016 FORD ESCAPE Complaints

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera intermittently failed to display an image. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

The contact owns a 2016 Ford Escape. The contact stated that the rear-view camera was occasionally inoperable. While reversing, the camera turned off without warning. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on approximately five separate occasions, the screen was inverted, and the proximity alert notification chime failed to alert the driver, and the vehicle nearly struck persons behind the vehicle. The vehicle was taken to a dealer, but was not repaired because parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 99,800.

The contact owns a 2016 Ford Escape. The contact stated that the rearview camera was intermittently inoperative. When functioning, the camera image was displayed upside down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The vehicle was taken to the local dealer, who confirmed that parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 45,000.

My rear camera and therefore cross traffic and parking indications fail almost every time I turn my car on. Ford acknowledges that this is a problem and that there is a recalled part, but they do not have replacement parts and so I must continue to drive with faulty parts.

There has been a recall, 25SA9, for over a year for the backup camera on this car. There is no date as to when it will be fixed and the camera is non functional now. This is my daughters car and It needs to be addressed quicker than a year.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(R), the back over prevention camera displayed a blank screen, and there was no image on display. The dealer was contacted and confirmed that the part was not yet available. A second dealer, Brad Deery Ford (1178 200th Ave, Maquoketa, IA 52060); was contacted and confirmed that the part was not yet available. The manufacturer was not made aware of the failure. The failure was approximately 111,000.

While driving the car, the electronic power assist steering stopped working, making it extremely difficult to steer and drove straight into a curb. Was able to slowly back the car up then very carefully drove to the local shop. Thankfully, no pedestrians were walking on the sidewalk. Power assist unit failed which caused a very unsafe driving condition. It required two strong arms to muscle the steering carefully to drive the car to the shop.

Car started with loss of steering fault, then power steering completely failed and car was not driveable.

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera intermittently failed to display an image. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.