2008 FORD ESCAPE Complaints

MY DAUGHTER WAS DRIVING ACROSS COUNTRY FROM VIRGINIA TO CALIFORNIA AND BACK THROUGH TEXAS ON HIGHWAYS AND BACK ROADS. SHE STOPPED FOR GAS IN TEXAS AND WHEN SHE BEGAN DRIVING AGAIN SHE WAS UNABLE TO CONTROL THE STEERING,POWER STEERING WAS OUT. SHE HAD TO DRIVE BACK TO VIRGINIA WITH NO POWER STEERING WHICH CAUSED A SAFETY ISSUE. UPON RETURNING TO VIRGINIA THE VEHICLE WAS TAKEN TO WYNNE FORD WHICH DETERMINED AN ELECTRIC POWER STEERING FAULT AND THE STEERING COLUMN AND THE LOCK MODULE NEEDED TO BE REPLACED. WE DISCOVERED THERE IS A SAFETY RECALL FOR THIS ISSUE. SAFETY RECALL 14S05- ELECTRIC POWER STEERING. WE WERE THEN TOLD HER VEHICLE WOULD NOT BE COVERED UNDER THIS RECALL BECAUSE ONLY VEHICLES FROM THE KANSAS PLANT WOULD BE COVERED. THIS IS THE EXACT SAME PROBLEM JUST A DIFFERENT PLANT AND SHOULD BE COVERED UNDER THE RECALL.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE LOCAL DEALER (RIVER VIEW FORD, 2200 US-30, OSWEGO, IL) WAS CONTACTED AND SCHEDULED AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS

. IN 2012 AND 2013, I HAD POWER STEERING FAILURES WHILE DRIVING, LUCKILY RESULTING IN NO COLLISIONS. BOTH TIMES I TOOK MY VEHICLE INTO A FORD DEALER. BOTH TIMES, I WAS TOLD THAT NOTHING WAS WRONG WITH MY VEHICLE. IN 2014, FORD ISSUED A RECALL FOR A FAULTY SENSOR IN THE POWER STEERING. I IMMEDIATELY BROUGHT MY FORD TO MY DEALER FOR SERVICE. INSTEAD OF REPLACING THE STEERING COLUMN, THEY CHOOSE A 2ND OPTION (CHEAPER) AND SIMPLY REPROGRAMMED/ REBOOTED THE SENSOR. ON JULY 21ST, 2017, I PARKED MY CAR AND WHEN I CAME OUT A STARTED THE CAR, I HAD NO POWER STEERING. I WAS LUCKY I WASN'T ON THE HIGHWAY. I HAD THE CAR TOWED TO A LOCAL SERVICE CENTER AND THEY TOLD ME THAT ACCORDING TO THE COMPUTER THE SAME PART FAILED AGAIN. THEY RE-SET THE SENSOR AND WE TOOK THE CAR INTO OUR FORD DEALER TO HAVE IT SERVICED FOR THE RECALL. BOTH THE FORD DEALER AND FORD NA TOLL FREE SERVICE CENTER (I SPOKE TO DARREN IN AUGUST 8TH) TOLD ME THAT BECAUSE FORD HAD ALREADY PERFORMED THE RECALL SERVICE THAT THEY WILL NOT HONOR THIS ISSUE AS PART OF THE RECALL. HOWEVER, SINCE THE FORD DEALER TOOK THE 'CHEAPER' OPTION AND REPROGRAMMED THE SENSOR, FORD SHOULD HONOR THE RECALL AND REPLACE THE STEERING COLUMN. THIS IS THE SERVICE THAT OUR FORD DEALER STATED IS NOW REQUIRED TO FIX THE ISSUE. WE ARE FACED WITH SPENDING THOUSANDS OF DOLLARS OR DRIVING ESSENTIALLY AN UNSAFE VEHICLE BECAUSE FORD WAS ALLOWED TO OFFER THIS 'CHEAPER' RECALL SERVICE TO FORD OWNERS. IT'S A DISGRACE.

THE ABS AND BRAKE LIGHTS COME ON AND THE BRAKE REGENERATION DISABLED IS DISPLAYED ON DASH. WHEN THIS HAPPENS THERE IS A LOSS OF BRAKING POWER. THIS HAPPENS WHEN DRIVING. WHEN I RESEARCHED THIS I FOUND THIS IS A COMMON PROBLEM. IT CALLS FOR THE ECU TO BE REPLACED AND THE REPAIR IS $5,000. FORD NEEDS TO RECALL AND REPLACE THIS PART AS IT IS A SAFETY CONCERN DUE TO BRAKE FAILURE.

WHILE APPROACHING AN INTERSECTION AT 45MPH WITH A STOP SIGNAL BRAKE PEDAL WENT TO THE FLOOR WITH LITTLE TO NO BRAKING EFFECT. GOT STOPPED IN THE MIDDLE OF INTERSECTION WITHOUT HITTING ANYTHING OR BEING HIT. YELLOW ABS AND RED BRAKE LIGHTS ILLUMINATED. FORD DEALERSHIP REPORTS THAT VEHICLE NEEDS NEW HBCU @ $5000. MULTIPLE CAR FORUMS WITH SAME EXACT ISSUE. SO FAR NO ONE KILLED AND FORD WILL NOT ADMIT ANY PROBLEMS OR TRY TO SATISFY CUSTOMERS WITH A FIX. I HAVE NOW REACHED OUT TO YOU FOR HELP AND MAKE THIS ISSUE A MATTER OF DOCUMENTATION WITH THE NHSTB. PLEASE GET INVOLVED BEFORE THIS GETS UGLY.

DRIVING ON THE HIGHWAY, THE "WRENCH LIGHT APPEARED AND SUDDENLY THE CAR JOLTED FORWARD ALMOST CREATING AN ACCIDENT BY RAPIDLY SLOWING THE VEHICLE, ONCE CONTROL WAS REGAINED I MOVED TO THE SIDE OF THE ROAD. I WAS THEN ABLE TO GET THE VEHICLE HOME ON "LIMP" MODE, WHERE THE VEHICLE IS RESTRICTED TO PREVENT DAMAGE TO THE TRANSMISSION. UPON LOOKING AT THIS SITE, I FOUND THE INVESTIGATION FOR THE 09-13 FORD ESCAPE THROTTLE BODY WARRANTY, WHICH THE THROTTLE BODY WAS DIAGNOSED BY A CERTIFIED FORD GARAGE ON MY VEHICLE, THE PART IS THE SAME FROM 05-13 ON THE 3L ENGINE ESCAPE MODELS AND SERIOUSLY POSED A THREAT TO ME WHILE DRIVING HOWEVER SINCE IT IS A 2008, NOT A 2009, FORD WILL NOT GRANT THE DEALERSHIP PERMISSION TO REPLACE THE PART FREE OF CHARGE, ALTHOUGH THE SAME PART AND SAME MALFUNCTION IS ACKNOWLEDGED IN THE 09-13 MODELS AND IS UNDER AND EXTENDED MANUFACTURERS WARRANTY, LISTED UNDER CUSTOMER SERVICE PROGRAM CODE "13N03"

I WAS DRIVING ON THE INTERSTATE WITH MY 2 YEAR OLD AND 4 YEAR OLD IN THE CAR. I HAD BEEN DRIVING FOR ABOUT 45 MIN AT INTERSTATE SPEEDS, THEN SLOWED DOWN TO ABOUT 5-10 MILES PER HOUR DUE TO TRAFFIC. ALL OF A SUDDEN, WHILE SLOWLY MOVING IN TRAFFIC, A TONE SOUNDED, A RED TRIANGLE APPEARED ON THE DASH AND THE MESSAGE CENTER SHOWED 'STOP SAFELY NOW'. THE ENGINE TURNED OFF, SO THE CAR STALLED AND STOPPED ITSELF FOR ME WITH NO TIME TO REACT. I WAS STUCK IN THE MIDDLE LANE OF A 3 LANE INTERSTATE AND THE CAR WOULD NOT RESTART. IT JUST KEPT THE SAME MESSAGE 'STOP SAFELY NOW', WITH THE RED TRIANGLE DISPLAYED. EVENTUALLY A ROAD RANGER ASSISTED ME TO THE SIDE OF THE ROAD BY PUSHING MY DEAD CAR WHILE IN NEUTRAL. I LET THE CAR SIT AND COOL OFF OVER NIGHT AND THEN WAS ABLE TO RESTART IT IN THE MORNING WITH NO ISSUES AT ALL. AFTER READING ONLINE, THE FAILURE SOUNDS IDENTICAL TO OTHER FORD ESCAPE HYBRID PROBLEMS WITH THE FAILURE OF THE MOTOR ELECTRONICS COOLANT (MEC) PUMP. THERE WAS A RECALL THAT COVERED MY VEHICLE MODEL PRODUCTION YEAR MODEL AND LOCATION OF PRODUCTION, NHTSA RECALL NO. : 14V-526 MANUFACTURER RECALL NO. : 14S19. HOWEVER, AFTER INQUIRIES WITH NHSTA AND FORD, BOTH HAVE TOLD ME THAT MY VIN IS NOT COVERED UNDER THE RECALL. THERE IS NO EXPLANATION THAT EITHER ENTITY WILL PROVIDE AS TO WHY MY SPECIFIC VEHICLE, WITH THE SAME PRODUCTION DATE, LOCATION, AND MODEL AS THIS RECALL, DOES NOT FALL UNDER THIS RECALL. I WAS NEVER NOTIFIED OF ANY RECALLS WHEN THE RECALL WAS INITIATED EITHER, IF THIS HAD OCCURRED LESS THAN A MINUTE EARLIER, IT WOULD HAVE CAUSED A MAJOR ACCIDENT AND ONLY BY CHANCE IT OCCURRED WHEN TRAFFIC WAS MOVING SLOWER, LEAVING TIME FOR OTHER DRIVERS TO REACT TO MY STALLED VEHICLE IN THE MIDDLE OF THE INTERSTATE.

TL* THE CONTACT OWNED A 2008 FORD ESCAPE. WHILE AT A STOP, A TRACTOR TRAILER REAR ENDED THE CONTACT'S VEHICLE. THE DRIVER'S SEAT FRACTURED COMPLETELY FROM THE FRAME AND THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED BACK PAINS AND RECEIVED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOT AWARE OF THE CRASH. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

FORD ESCAPE 2008 HAS IGNITION SWITCH PROBLEM. WHEN TURNING THE KEY WHEN PARKED, THERE IS NO IGNITION TO STARTER. PANEL LIGHTS COME ON, BUT ENGINE DOES NOT START. FORD RECALLED VEHICLES FOR THIS PROBLEM, BUT MY VIN WAS NOT INCLUDED. EXTREMELY DISSATISFIED THAT FORD DID NOT COVER ALL MAKE/MODEL/YEAR VEHICLES THAT EXHIBIT THIS FAULT.

HIT BRAKES HARD AND ABS HYDRAULIC CONTROL UNIT FAILED, TWO INCHES FROM VERY BAD WRECK THAT COULD HAVE KILLED PEOPLE.