2015 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH THE RADIO AND BACK-UP CAMERA SCREEN AND INSTRUMENT CLUSTER FLICKERED AND BECAME INOPERABLE. THE TPMS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

WHEN I GARAGE THE VEHICLE AFTER DRIVING AROUND 50 MILES THAT DAY. THE NEXT DAY IT WILL NOT START.THE NEXT DAY IT WILL START. THIS HAS HAPPENED TWICE.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SEVERAL UNKNOWN VEHICLE FUNCTIONS BECAME INOPERABLE. THE CONTACT STATED THAT A TOW TRUCK DRIVER INFORMED THE CONTACT THAT THE SHIFTER CABLE DETACHED FROM THE TRANSMISSION. FORD OF BOERNE (31480 I-10, BOERNE, TX 78006, 210-920-3023) WAS CONTACTED AND CONFIRMED THAT THE FAILURE WAS DUE TO THE SHIFTER CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

THE REAR SEAT BELT BUCKLE WAS CRUSHED WHEN REAR SEAT WAS FOLDED OVER. IT NO LONGER WORKS. *TR

TL* THE CONTACT OWNED A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN THE GARAGE, THE VEHICLE CAUGHT ON FIRE. THE CONTACTS HUSBAND AND A BYSTANDER MANAGED TO EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND A REPORT WAS FILED. NO BODILY INJURIES WERE SUSTAINED. MEDICAL ATTENTION WAS CONTACTED FOR TREATMENT FOR HER HUSBANDS ODOR IN VENTILATION FROM THE FIRE. ERIE INSURANCE WAS CONTACTED AND TOWED THE VEHICLE TO A LOT WHERE IT WAS DEEMED A TOTAL LOST. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A VACUUM SOUND WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE THE PURGE VALVE AND VACUUM SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO PLAZA FORD INC (1701 BELAIR RD, BEL AIR, MD 21014) WHERE THE PURGE VALVE AND VACUUM SENSOR WERE REPLACED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

TO WHOM MAY CONCERN: I HAVE TAKEN MY VEHICLE IN FOR THE RECALL 16V643000_RECALL 16S30. DOOR LATCHES MAY BREAK IN RESULT PREVENTING THE DOORS FROM SECURELY CLOSED WHEN, IN FACT, IT IS NOT. AS A MATTER FACT, WHILE THE VEHICLE IS MOTION ALL OF THE REAR DOORS OPEN UP. I HAD TO TIE IT UP WITH ROPE AS I TAKING INTO THE DEALERSHIP. VEHICLE VIN:[XXX] FORD OF KENDALL S DIXIE HWY, PALMETTO BAY, FL 33157 NOW THE DEALERSHIP IS SAYING THAT I NEED A CASE NUMBER IN ORDER TO FIX THE MATTER AT HAND. I ALSO CONCERN ABOUT OTHER RECALLS FOR THIS VEHICLE LISTED BELOW: 15V436000_RECALL 15C06-IGNITION SWITCH (KEYS/BUTTON) 15V406000_RECALL 15C03-BLANK DISPLAY ON MY INSTRUMENT PANEL 17V472000_RECALL 17S17-IMPROPERLY MANUFACTURED BOLTS FOR SEAT BELTS/ BUCKLES OR SEATBELT ANCHORS COULD HAVE BEEN USED. PLEASE CONTACT ME ASAP AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE GEAR SHIFTER WAS UNABLE TO BE SHIFTED. THE VEHICLE WAS TOWED TO NORTH SIDE FORD LOCATED AT 12300 SAN PEDRO AVE, SAN ANTONIO TX, WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SHIFTER CABLE. THE SHIFTER CABLE BUSHING WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 157,042.*DT*JB

MANUFACTURER DOES NOT PROVIDE THE CORRECT TOOLS FOR REMOVING THE LUG NUTS ON THE SIDE OF THE HIGHWAY. THIS COULD PROLONG THE VEHICLE ON THE SIDE OF THE ROAD AND CAUSE A USELESS ACCIDENT. *TR

THE DOOR LATCH FAILED. THIS RESULTS IN A DOOR THAT WILL FLY OPEN AND WON'T CLOSE. THE VEHICLE WAS STATIONARY AT THE TIME OF FAILURE.