2008 FORD ESCAPE Complaints

MAKING A TURN TODAY MARCH 1,2017 ON A MAIN STREET THE STEERING WHEEL BECAME VERY HARD TO TURN. THE DASHBOARD ERROR MESSAGE STATED POER STEERING ASSIST FAULT. CALLED DEALERSHIP SINCE I READ ONLINE OF A RECALL FOR THIS MALFUNCTION BUT THEY SAID MY VIN IS NOT INCLUDED. THIS IS VERY DANGEROUS SINCE TURNING THE WHEEL IS EXTREMELY DIFFICULT AND UNSAFE TO DRIVE!!!

FORD HAD RECALL 14S05 BACK IN OCTOBER OF 2014. IT WAS FOR THE TORQUE SENSOR ON THE STEERING COLUMN. IF THE PART WAS ALREADY NOT WORKING THEY HAD TO REPLACE THE HARDWARE. THEY SAID IF IT WAS NOT A SOFTWARE FIX WOULD DO IT. WE HAD THAT DONE. NOW 24K MILES LATER THE EXACT PART HAS GONE OUT AND FORD IS SAYING THEY WILL NOT REPLACE IT. I HAVE TO PAY FOR IT. THAT MAKES NO SENSE. IT WENT OUT ON MY BACK OUT OF A DRIVEWAY. IF IT HAD GONE OUT WHILE I WAS DRIVING I WOULD HAVE WRECKED. HOW CAN THEY NOT STAND BEHIND A RECALL LIKE THAT? HOW IS THAT POSSIBLY LEGAL?

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

"CHECK BRAKES" AND "ABS" LIGHTS CAME ON, THEN "REGENERATIVE BRAKE SYSTEM DISABLED" ILLUMINATED, WARNING SOUNDED. TOOK CAR FOR REPAIR. MECHANIC PERFORMED DIAGNOSTIC, THEN BLED ALL 4 BRAKE SYSTEMS. LIGHTS WENT OFF AND BRAKES WORKED. SEVERAL DAYS LATER, SAME LIGHTS CAME ON AND WARNING BELL SOUNDED. BRAKES WERE ALMOST COMPLETELY INOPERABLE. RETURNED CAR TO MECHANIC. INSPECTED, THEN TOLD IT MIGHT NEED REGENERATIVE BRAKE SYSTEM REPLACEMENT. WARNING LIGHTS WERE OFF, BUT ILLUMINATED AGAIN A COUPLE OF HOURS LATER (02/22/17) TOOK CAR TO AUTOFAIR FORD, MANCHESTER, NH.WHERE BRAKES FAILED WHILE ENTERING DEALERSHIP AT 15 MPH. THEY KEPT CAR OVERNIGHT, SPENT 4 HOURS LABOR, BLED BRAKES, AND SAID CAR WAS FIXED (CHARGED $280). COUPLE HOURS LATER ALL LIGHTS ILLUMINATED, WARNING BELL SOUNDED AND LOST ALMOST ALL BRAKING CAPACITY WHILE ON HIGHWAY 93 SOUTH HEADING SOUTH TOWARDS BOSTON. CALLED FORD AND THEY TOLD ME THAT CAR NEEDED NEW REGENERATIVE BRAKING SYSTEM AND COMPUTER MODULE. COST OF EQUIPMENT ALONE WAS QUOTED AT APPROX. $6000 WITHOUT LABOR. AM IN THE PROCESS OF TRADING THE CAR. WITHOUT FUNCTIONAL BRAKES, CAR IS VIRTUALLY WORTHLESS. WHEN BRAKES WERE DEPRESSED TO THE FLOOR AT LOW SPEEDS, BRAKES DID NOT STOP CAR; VEHICLE COASTED TO A STOP. IN SHORT, 2008 FORD ESCAPE HYBRID SUFFERED CATASTROPHIC BRAKE FAILURE.

I WAS DRIVING AND LOST ALL POWER STEERING. THEN A ERROR MESSAGE CAME ON SAYING POWER STEERING SENSOR FAULT. I COULD HAVE GOT INTO A CRASH AND AM REALLY UPSET AND FEEL LIKE FORD SHOULD FIX THIS.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. THE CONTACT WAS INFORMED BY THE DEALER THAT A POWER STEERING RECALL HAD BEEN COMPLETED TWO YEARS PRIOR TO THE CONTACT OWNING THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL RECENTLY SEIZED WITHOUT WARNING. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL, BUT IT VEERED TO THE RIGHT AND DROVE INTO A DITCH. THE CONTACT HAD TO RESTART THE VEHICLE TO CORRECT THE DIRECTION OF THE STEERING WHEEL. THE DEALER DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS AWARE OF THE RECALL REPAIR, ACCORDING TO THE DEALER. THE RECALL INFORMATION WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE MAKING A RIGHT TURN, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DEALER DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED WITH A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). ALTHOUGH THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 140,000. *CN

TL* THE CONTACT OWNS A 2008 FORD ESCAPE. WHILE DRIVING 17 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,370. *JS THE CONSUMER REQUESTED INFORMATION PERTAINING TO THE INVESTIGATION. *JS THE CONSUMER STATED THE MANUFACTURER WOULD NOT HONOR THE 14S05 RECALL. *JS *JS *JS

THE BRAKES STOPPED WORKING AND THE WARNING WAS "REGEN BRAKES DISABLED". I WAS TOLD THIS WAS A DEFECT AND FORD WAS NOT COVERING THE COST OF FIXING, WHICH IS $5,000-7,000. WE BOUGHT THE VEHICLE NEW AND IT HAS A BIT OVER 130,000 MILES AND IS IN GREAT SHAPE OTHERWISE. WE CAN'T FIX IT, SELL IT OR DRIVE IT.

TL* THE CONTACT OWNS A 2008 FORD ESCAPE HYBRID. WHEN THE VEHICLE WAS STARTED, THE ABS, SERVICE BRAKES, AND REGENERATIVE BRAKE DISABLED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.