2015 FORD ESCAPE Complaints

WHILE TRAVELING ON THE INTERSTATE IN OUR 2015 FORD ESCAPE TITANIUM, WE BEGAN TO EXIT AND FOUND WE HAD NO BRAKES. WE HAD TO UTILIZE THE PARKING BRAKE IN ORDER TO BRING THE CAR TO A STOP. WE TOOK THE CAR TO A FORD DEALERSHIP FOR REPAIRS. THEY DETERMINED THAT THE BRAKE POWER ASSIST HAD FAILED BECAUSE THE VACUUM PUMP LOCKED UP CAUSING THE CAM DRIVE TO BREAK INSIDE THE CAM SHAFT. THIS ALSO CAUSED METAL SHAVING CONTAMINATION IN THE ENGINE OF THE CAR WHICH CAN CAUSE THE MOTOR TO LOCK UP AT ANY TIME WITHOUT WARNING. OUR RESEARCH REVEALED THAT A RECALL WAS ISSUED FOR THIS EXACT PROBLEM IN THE 2013 FORD ESCAPE; HOWEVER, THERE HAS BEEN NO RECALL ISSUED FOR THE 2015 FORD ESCAPE. THIS IS CLEARLY A DESIGN FLAW/FAULTY PARTS ISSUE THAT STILL HAS NOT BEEN CORRECTED. WE HAVE CONTACTED THE MANUFACTURER TO SEE IF THEY WOULD DO ANYTHING; BUT THEY REFUSED AND ALSO REFUSED TO LET US SPEAK TO SOMEONE ELSE REGARDING THIS. SO, WE ARE STUCK WITH A $2,200 CAR REPAIR BILL ON A 4 1/2 YEAR OLD VEHICLE WITH 74,000 MILES THAT FORD KNOWS IS AN ISSUE BUT REFUSES TO DO ANYTHING ABOUT. THIS DOESN'T INCLUDE POSSIBLY A NEW MOTOR IF IT LOCKS UP DUE TO THE METAL SHAVING CONTAMINATION. THE BRAKES FAILING UNEXPECTEDLY WAS A SAFETY HAZARD AND NOW WE HAVE ANOTHER POTENTIAL SAFETY HAZARD IF THE MOTOR LOCKS UP WHILE WE ARE DRIVING THE VEHICLE.

PURCHASED MY 2015 FORD ESCAPE 10/12/19 FROM CARDINALEWAY HYUNDAI DEALERSHIP IN CORONA CA. FEBRUARY 1, RETURNED TO DEALERSHIP FOR ROUTINE MAINTENANCE. 02/07/20 I WAS GOING TO LUNCH AND WHEN I PUT MY CAR IN DRIVE IT SOUNDED LIKE I WAS DRAGGING SOMETHING UNDER THE FRONT OF THE CAR. PARKED CAR IMMEDIATELY AND HAD IT TOWED TO THE DEALERSHIP WHO SAYS MY IT'S MY TRANSMISSION. THE TRANSMISSION ALMOST FELL FROM THE CAR. NO WARRANTY AND NO REMEDY AS IF YET.

WE WERE DRIVING ON A RURAL HIGHWAY AT A STEADY SPEED WHEN WITH NO WARNING OUR VEHICLE LOST ACCELERATION POWER AND CAME TO A DEAD STOP IN THE MIDDLE OF THE ROAD. WHEN WE PUSHED THE GAS PEDAL THE RPMS WOULD YOU UP BUT THE CAR WOULD NOT MOVE. TURNING THE CAR OFF AND BACK ON WOULD RESTORE POWER FOR ONLY A MOMENT BEFORE WE LOST THE ABILITY TO ACCELERATE AGAIN. THANK GOD WE WERE NOT ON THE HIGHWAY OR THIS COULD HAVE BEEN MUCH MORE SERIOUS. AFTER PUSHING OUR CAR A HALF MILE THE CAR FINALLY GAVE ME A FAULTY TRANSMISSION ALERT. THIS CAR ONLY HAS 71K MILES AND RECEIVES REGULAR MAINTENANCE. RESEARCHING THIS PROBLEM I HAVE DISCOVERED MULTIPLE REPORTS OF THE SAME ISSUES WITH MANY FORD ESCAPES UNDER 100K HERE IS THE LINK TO SEVERAL OF THEM : HTTP://M.CARCOMPLAINTS.COM/FORD/ESCAPE/2015/TRANSMISSION/FAILURE.SHTML *LN *DL

TODAY, 1/29/2020 @ APPROX 755AM I WAS EXITING S BOUND K-7 ONTO COLLEGE BLVD IN OLATHE KS. THERE IS APPROX 1/2 INCH OF SLUSH ON THE GROUND. I WAS GOING ABOUT 45-50MPH AND APPROXIMATELY 100 FEET FROM THE INTERSECTION WHEN THE LIGHT TURNED YELLOW AND I TRIED TO STOP. MY BREAKPEDAL STARTED VIBRATING AND WAS NOT ABLE TO BE DEPRESSED. THE STABILITY LIGHT ON MY DASH LIT UP. I SLID UPHILL OVER 50 FEET AND INTO THE INTERSECTION. I HAD NO ABILITY TO STOP. I WAS POWERLESS TO CONTROL THE SPEED OF MY VEHILCLE BECAUSE MY VEHICLE'S SYSTEM OVERRODE ME AS A DRIVER. NO ACCIDENT OCCURRED BUT THAT ONLY BECAUSE THE OTHER CARS HAD NOTICED MY LACK OF CONTROL AND DIDN'T ENTER THE INTERSECTION. AGAIN, I HAD NO ABILITY TO PREVENT AN ACCIDENT BECAUSE THE STABILITY CONTROL OVERRODE MY DRIVING ABILITY. AS SOON AS I SKIDDED TO A STOP THE ESC TURNED OFF AND I WAS ABLE TO DRIVE, STEER AND BREAK APPROPRIATELY. NO POLICE REPORT WAS FILED BECAUSE NO ACCIDENT OCCURRED. I HOPE THERE ARE TRAFFIC CAMERAS AND RECORDINGS OF THIS. I INTEND TO TRADE IN THIS VEHICLE TODAY TO ZECK FORD IN LEAVENWORTH KS, WHERE I BOUGHT IT IN JULY 2016.

THE CAR A 2015 FORD ESCAPE SE AWD WITH ~ 86,600 MILES WOULD SHUT OFF AND HAVE TO BE RESTARTED AFTER SITTING FOR AWHILE. IT ALSO STARTED TO RUN A LITTLE ROUGH. SO I TOOK INTO A FORD DEALERSHIP FOR SERVICE AND A TUNE UP ON DECEMBER 24TH 2019. AFTER THE TUNE UP IT STILL EXHIBITED THE SAME ROUGH RIDING AND SHUT OFF. THE NEXT DAY ON DECEMBER 25TH AFTER SITTING OVERNIGHT SHUTOFF INITIALLY AND HAD TO BE RESTARTED. WHILE BACKING OUT OF THE DRIVEWAY IT SHUDDERED VIOLENTLY AND WHITE SMOKE POURED OUT OF THE TAIL PIPE. I PULLED IT BACK INTO THE GARAGE, AND TOOK IT BACK TO THE FORD DEALERSHIP THE FOLLOWING MORNING DECEMBER THE 26TH. AFTER SOME TIME THE ASSISTANT SERVICE MANAGER INFORMED ME THAT IT WAS LEAKING COOLANT INTO THE ENGINE, AND THAT ONE OF THE SPARK PLUGS HAD BEEN FOULED WITH COOLANT. AFTER MORE TESTING AND HOLDING THE CAR FOR TWO WEEKS THEY INFORMED ME THAT I NEEDED A NEW ENGINE. WHAT'S ODD IS THAT I NEVER WITNESSED THE CAR OVER HEATING, AND THE CHECK ENGINE LIGHT DIDN'T COME ON TILL I WAS DRIVING THE CAR BACK TO THE FORD DEALERSHIP ON THE MORNING OF DECEMBER THE 26TH. FORD CUSTOMER ASSISTANCE SAYS THAT THEY'LL PAY 1/4 OF THE COST TO REPLACE THE ENGINE. AFTER DOING SOME RESEARCH I'VE FOUND QUITE A FEW ESCAPE OWNERS THAT HAVE HAD SIMILAR COMPLAINTS WITH THE SAME ISSUE OF COOLANT LEAKING INTO THE ENGINE AND HAVE BEEN TOLD THAT THEY NEED A NEW ENGINE. THESE ENGINES ARE FAILING PREMATURELY DUE TO ENGINES OVER HEATING AND THE BLOCKS FAILING. I SUSPECT THAT THE COOLANT SENSOR IS ALSO DEFECTIVE. THIS 2015 ESCAPE WAS PURCHASED NEW AT THE END OF 2014, AND MAINTAINED BY REGULAR OIL CHANGES AND MAINTENANCE. *TR

TRANSMISSION FAILED AT 150,000 MILES. REQUIRED TRANSMISSION MAINTENANCE WAS PERFORMED.

I WAS DRIVING DOWN A MAJOR ROAD WHEN A DEER RAN OUT IN FRONT OF ME. I WAS GOING APPROXIMATELY 50 MPH. I SLAMMED ON MY BRAKES BUT HIT THE DEER ANYWAY. I WAS GOING APPROXIMATELY 40-45 MPH WHEN I HIT THE DEER WITH THE FRONT OF MY CAR. THE AIRBAGS DID NOT DEPLOY. THE GRILL, BUMPER, AND HOOD RECEIVED MAJOR DAMAGE AND NEEDS REPLACED. I DO NOT UNDERSTAND WHY THE AIRBAGS DID NOT DEPLOY.

OUT OF NOWHERE IN THE MIDDLE OF THE DAY VEHICLE REFUSED TO MOVE FROM STOP LIGHT, BLOCKING THE LANE. RPM WENT UP NO ENGAGEMENT NOT EVEN A BIT. TURNED IGNITION OFF/ON, PUT IN DRIVE, CAR MOVED 100 FEET AND STOP AGAIN. I REALIZED THIS ISN'T A FLUKE BUT SERIOUS PROBLEM, SO AFTER SEVERAL TRIES BY SWITCHING HESITANTLY FROM N TO D TO S WAS ABLE TO DRIVE ABOUT 300 FEET TO CLOSEST SAFEWAY PARKING AND CALL FOR TOWING. LONG STORY SHORT, AFTER SPECIALIZED TRANSMISSION SHOP IN THE AREA WAS ABLE TO CHECK IT OUT AND TAKE IT FOR TEST DRIVE VERDICT WAS "ITS PROBABLY NOT THAT BAD, SOMETHING IS BLOCKING TRANSMISSION FILTER, SEEMS LIKE TRANSFER CASE ISSUE, WE SEE THAT A LOT ON AWD MODELS FOR THESE ESCAPES. HOWEVER ONLY AFTER WE TAKE IT OUT WE CAN DECIDE IF SOMETHING IS BROKEN IN TRANSMISSION ITSELF " SO APPARENTLY THIS WAS A GOOD NEWS WHICH WILL COST $2500 AND IF SOMETHING ELSE WILL BE FOUND IN TRANSMISSION $4500. WE GOT THIS CAR BRAND NEW FROM THE FORD DEALER AND TIMELY DONE ALL SERVICES AT FORD DEALERSHIP FOR ALL THESE YEARS, THIS KIND OF THINGS SHOULD NOT HAPPEN ON WELL TAKEN CARE VEHICLE OFF AT ONLY 75000 MILES

RANDOMLY LOOSE POWER STEERING WHILE DRIVING OR MAKING A QUICK, OR SHARP, LEFT TURN, LIKE TURNING INTO MY DRIVEWAY AT LOW SPEED. THIS HAS HAPPENED UP TO 3 TIMES IN A WEEK. DOES NOT REGISTER AS A FAULT ON THE CAR COMPUTER CHIP. I TOOK IT TO A DEALER AND THEY COULD NOT FIND A PROBLEM, THEN IT TEMPORARILY FAILED THE NEXT DAY WHILE DRIVING ON THE HIGHWAY, THEN RESET ABOUT 10 MINUTES LATER AFTER PULLING OVER AND SHUTTING OFF THE CAR, WAIT, THEN RESTART.

TL* THE CONTACT OWNS A 2015 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THERE WAS NO WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT ANTI FREEZE OVERFLOWED INTO THE CYLINDER. THE TECHNICIAN STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.