2003 FORD ESCAPE Complaints

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 40 MPH, THE DRIVER STRUCK A POTHOLE AND THE VEHICLE BEGAN TO PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM AND SUBFRAME WERE BENT DUE TO RUST AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 10 MPH, THE PASSENGER SIDE OF THE SUBFRAME WAS RUSTED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO MARK THOMAS FORD (LOCATED AT 3098 ELM RD EXT NE CORTLAND, OH 44410) WHERE IT WAS DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: CAS13677317. THE FAILURE MILEAGE WAS 174,522.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE WAS UNSTABLE AND THERE WAS LOSS OF STEERING CONTROL. THE VEHICLE WAS TOWED TO A LOCAL DEALER (ARLINGTON HEIGHTS FORD LOCATED AT 801 W DUNDEE RD ARLINGTON HEIGHTS, IL 60004, 888 481-8607) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS CRACKED. THE VEHICLE WAS REPAIRED WITH A BRACE. TWO MONTHS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (FOX FORD LINCOLN LOCATED AT 2501 N ELSTON AVE CHICAGO, IL 60647 773-687-7800) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBERS: CASDASH12577845 AND CAS12593478. THE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START SEVERAL TIMES WITHOUT WARNING WHEN THE KEY WAS TURNED IN THE IGNITION. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING MORE THAN ONCE. THE RPMS RACED AND, AT TIMES, THE INSTRUMENT PANEL WOULD BECOME DIM UPON EXPERIENCING AN ELECTRICAL SHORT OR INTERNAL FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURES AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED BECAUSE THE DEALER STATED THAT THERE WAS A MANUFACTURER RECALL FOR THESE FAILURES; HOWEVER, THE VIN WAS EXCLUDED. THE RECALL DETAILS AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *JS

2003 FORD ESCAPE XLT 4X4 REAR FRAME RUSTS CAUSING CONTROL ARM BRACKET TO RIP FRONT THE FRAME. DRIVING DOWN THE ROAD CAME UP TO A STOP LIGHT ALL OF A SUDDEN MY BRAKES LOCKED UP GOT OUT AND LOOKED TOO SEE THE FRAME HAD RUSTED ALLOWING THE LOWER CONTROL ARM ON THE REAR DRIVER SIDE TO RIP THE BRACKET FROM THE FRAME.

MY FATHER TOOK MY ESCAPE TO HAVE THE BRAKES ASSESSED AND WHILE IT WAS UP ON THE LIFT, THE OWNER OF THE SERVICE STATION MADE MENTION TO THE EXCESSIVE, ABNORMAL RUST IN THE CHASSIS. HE STATED THAT THE CONDITION OF THE CHASSIS IS VERY DANGEROUS AND THAT THE SUPPORT ARM, THAT WAS INSTALLED DUE TO THE RECALL #14V165000 AND 14S02, IS ATTACHED TO RUST AND NOT SUPPORTING ANYTHING TO MAKE THE TRUCK SAFE. I HAVE TRIED A NUMBER OF TIMES TO ASK FOR HELP FROM FORD CUSTOMER RELATIONS AND THEY ARE UNWILLING TO ASSIST IN ANY WAY. THIS TRUCK WAS WELL CARED FOR AND THE ENGINE AND TRANSMISSION ARE IN GREAT WORKING ORDER. I SHOULD BE ABLE TO CONTINUE TO DRIVE THIS CAR, HOWEVER, BECAUSE OF THE RUST ISSUE, THE TRUCK IS NOT SAFE TO DRIVE. UNDERTAKING A NEW CAR PAYMENT WOULD BE A HUGE FINANCIAL BURDEN THAT I AM UNABLE TO AFFORD AT THIS TIME. IT IS VERY DISHEARTENING THAT A LARGE CORPORATION SUCH AS FORD MANUFACTURED A SUBSTANDARD VEHICLE AND THEY WOULD RATHER ITS CUSTOMER(S) DRIVE AN UNSAFE CAR THAN MAINTAIN RESPONSIBILITY AND OFFER SOME KIND OF ASSISTANCE.

MY VEHICLE WAS SETTING IN MY DRIVEWAY ON 4/14/2017 AND THE NEIGHBOR CAME POUNDING ON MY DOOR STATING MY VEHICLE WAS ON FIRE. HE TRIED PUTTING THE FIRE OUT TO AVOID THE FIRE FROM REACHING THE GAS TANK AND ALSO SPRAYING THE SIDE OF MY HOUSE TO TRY TO KEEP IT FROM CATCHING THE SIDING ON FIRE. THE FRONT DRIVERS SIDE TIRE BLEW UP SO HE DROPPED THE HOSE AND RAN.WHEN THE FIRE DEPT GOT HERE IT HAD ALREADY BURNED MY VEHICLE ALL THE WAY UP AND MELTED THE SIDING ON THE HOUSE. THE FIRE CHIEF WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE BECAUSE OF THE WAY EVERYTHING WAS BURNED! NOTHING WAS LEFT BUT THE 2 REAR TIRES AND WHEELS AND THE 2 BACK TAIL LIGHT LENS. I HAD DROVE IT 2 1/2 HRS BEFORE THE FIRE STARTED SO THE MOTOR WAS ALREADY COOLED OFF! I'VE CHECKED FOR RECALLS BUT NONE TO BE FOUND ON THIS YR MODEL. I ALSO FILED A COMPLAINT WITH RECALL CENTER AND WITH FORD MOTOR CORPORATION.ALL THEY SAID WAS I WOULD RECEIVE THE REPORT WITHIN THE NEXT 15 DAYS. IT'S BEEN 11 DAYS NOW AND STILL HAVEN'T RECEIVED ANYTHING! COMPLAINT #: 10978773 (FORD CORP) FIRE DEPARTMENT INCIDENT #: 17-1703168....KEITH FITCH. FIRE CHIEF...

TL* THE CONTACT OWNS A 2003 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V353000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL) AND 14V165000 (STRUCTURE); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE UNDERCARRIAGE OF THE VEHICLE, ESPECIALLY NEAR THE CONTROL ARM, WAS CORRODED TO THE POINT THAT IT FAILED INSPECTION. ALSO, THE VEHICLE'S RPM MONITOR FLUCTUATED BETWEEN 0-5, FAILING TO CORRECTLY INDICATE AN INCREASE IN RPMS. THE FAILURE CAUSED THE VEHICLE TO REV UP WITHOUT THE CONTACT PURPOSELY CAUSING AN INCREASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 244,310. PARTS DISTRIBUTION DISCONNECT.

I HAVE A 2003 ESCAPE THAT HAS A INTERESTING PROBLEM WITH THE REAR HATCH. WHEN IT IS HOT OUT SIDE OR THE SUN IS SHINNING ON THE REAR HATCH THE LOCK WILL NOT UNLOCK,ALL THE OTHER DOORS DO. WHEN IT GETS DARK OR THE DOOR COOL DOWN THE NIT WILL UNLOCK WITH THE REST OF THE DOORS. OUR REAR HATCH. INTERMITTENTLY WORKING AND THEN NOT WORKING AT ALL. AFTER LOOKING IN THE SEARCH ENGINE ON THIS FORUM, UNDER "REAR HATCH WON'T OPEN" I FOUND A POSTING LISTING THE PART # FOR THE SOLENOID ONLY, FROM AN AFTERMARKET SOURCE. (FORD MAKES YOU BUY THE WHOLE HANDLE AND ACTUATOR ASSY. FOR $200 OR SO). THE SOLENOID WAS $10 PLUS SHIPPING. INSTALLATION WAS STRAIGHT FORWARD EXCEPT THE ROD THAT CONNECTS THE SOLENOID TO THE MECHANISM NEEDS TO BE MODIFIED AND THE WIRES SPLICED INSTEAD OF THE MODULAR PLUG ON THE STOCK ONE. IF YOUR NOT THAT MECHANICAL, YOU MAY WANT THE DEALERSHIP TO DO IT , BUT IF YOU HAVE SOME SKILLS, YOU CAN SAVE A LOT OF MONEY! (IF FORD HAD PUT A FREAKING KEY HOLE ON THE REAR HATCH IT WOULDN'T BE SUCH A BIG DEAL) SEARCH THE THREADS AND YOU WILL FIND THE POST FOR THE PART. HOPE THIS HELPS.

WE HAD A RECALL DONE FOR THE FRAME ON OUR 2003 FORD ESCAPE IN APRIL, 2014. ON MONDAY, APRIL 3, 2017 I WAS DRIVING HOME FROM WORK ON EXCELSIOR BLVD (ABOUT A 40 MPH ROAD) AND HEARD A LOUD NOISE IN THE FRONT OF THE TRUCK AND COULD HARDLY STEER. WE HAD IT TOWED TO METROPOLITAN FORD IN EDEN PRAIRIE, MINNESOTA AND TO FIND OUT THAT THE FRAME WAS BROKE. THEY SAID THEY WILL NOT COVER IT. THEY REPLACED IT AND COST US $1,300.00 WE FEEL LIKE THEY SHOULD PAY FOR THIS SINCE THE DAMAGE WAS FROM THE RECALL THAT THEY HAD DONE.