2004 FORD ESCAPE Complaints

View complaints related to 2004 FORD ESCAPE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 490 complaints submitted for the 2004 FORD ESCAPE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 FORD ESCAPE
    - LIMA, OH

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE FRONT PASSENGER SIDE TIRE AND FRAME FRACTURED AND CAUSED SPARKS TO EMIT FROM THE VEHICLE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - ROUND LAKE, IL

    PASSENGER REAR WHEEL WELL HAS COMPLETELY RUSTED OUT AND SHOCK AND MOUNT HAVE RUSTED AND BROKEN OFF OF FRAME. WHILE DRIVING THE VEHICLE ON A VILLAGE STREET, HIT A ROUGH PATCH OF ROAD BY A MANHOLE AND HEARD A TERRIFYING NOISE, THEN IT SOUNDED LIKE THE BACK OF THE CAR WAS GOING TO FALL OFF. UPON PARKING AND INSPECTING THE VEHICLE, THE BROKEN PIECE WAS PRESSED AGAINST THE REAR TIRE, AND HAD RUBBED SOME OF THE RUBBER OFF IN THE SHORT TIME IT WAS DRIVEN AFTERWARD. RESEARCH SHOWS THAT FRAME CORROSION SEEMS TO BE A COMMON PROBLEM WITH THE VEHICLE, AND THERE WAS A RECALL FOR CORROSION ON THE FRONT END. IT SEEMS THAT IT SHOULD BE FOR THE ENTIRE FRAME, AND RECTIFIED BEFORE ACCIDENTS AND INJURIES OCCUR. MY VEHICLE FALLS UNDER THOSE DATE AND STATE PARAMETERS, YET THE VIN # IS NOT INCLUDED FOR SOME UNKNOWN REASON. FRONT RECALL: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2001-2004 ESCAPE VEHICLES MANUFACTURED OCTOBER 22, 1999, THROUGH JANUARY 23, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. THESE VEHICLES MAY EXPERIENCE EXCESSIVE CORROSION AT THE FORWARD ATTACHMENT OF THE LOWER CONTROL ARM. CONSEQUENCE: A SEPARATION OF THE LOWER CONTROL ARM CAN RESULT IN A SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A NEWLY DESIGNED REINFORCEMENT CROSS-BRACE, FREE OF CHARGE. THE RECALL BEGAN ON MAY 30, 2014. OWNERS MAY CONTACT FORD AT 1-800-392-3673. FORD'S NUMBER FOR THIS RECALL IS 14S02.

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - NORTH OLMSTED, OH

    END OF MARCH 2015 OWNER OF SERVICE STATION DECLARED MY VEHICLE UNSAFE TO DRIVE. UNDERNEATH BAR THAT GOES BETWEEN THE FRONT TIRES WAS RUSTED AND SNAPPED. FORTUNATELY THE VEHICLE WAS IN THE DRIVE WAY WHEN THE BAR SNAPPED. THE VEHICLE WAS IN FORWARD MOTION IN THE DRIVEWAY WHEN BAR SNAPPED. DRIVING THE VEHICLE YOU FELT UNSAFE.

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - CLYDE, OH

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE SHOCK ABSORBER ENTERED THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHOCK MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - TRIPOLI, WI

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE MANUAL STEERING WOULD ACTIVATE WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD HAVE TO BE TURNED OFF AND RESTARTED IN ORDER TO ACTIVATE THE POWER STEERING. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND NO LONGER COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - GRANBY, MA

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO INDICATED THAT THE CHECK ENGINE LIGHT ILLUMINATED DURING THE INCIDENT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - HART, MI

    TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE SERVICING THE VEHICLE, IT WAS OBSERVED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 169,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 FORD ESCAPE
    - RUCKERSVILLE, VA

    IN APRIL 2016, I PURCHASED A USED 2004 FORD ESCAPE WITH APPROXIMATELY 130,000 MILES ON IT. THE VEHICLE HAD A RECENT STATE INSPECTION STICKER VERIFYING THAT IT PASSED ALL STATE SAFETY STANDARDS, TO INCLUDE HAVING WORKING AIRBAGS. HOWEVER, AFTER DRIVING THE ESCAPE FOR ONLY A FEW DAYS, THE AIRBAG LIGHT STARTED FLASHING AND LATER STAYED ON. NOW THE AIRBAG STAYS ON ALL THE TIME. DURING THIS SAME TIME, THE VEHICLE ALSO STARTED EXPERIENCE AN INTERMITTENT STALLING PROBLEM. NOT SURE IF THESE PROBLEMS ARE CONNECTED TO A LARGER ISSUE...ESPECIALLY SINCE BOTH PROBLEMS STARTED OCCURRING AT THE SAME TIME. AFTER READING VARIOUS ARTICLES ONLINE, I REALIZED THAT THE AIRBAG LIGHT ISSUE IS A COMMON PROBLEM AMONG FORD ESCAPES AND EXPENSIVE TO FIX AND SOMETIMES A REOCCURRING PROBLEM. I HAVE DRIVEN MANY OTHER VEHICLES (NON-FORD) WITH OVER 200,000 MILES ON THEM, AND NONE OF THESE VEHICLES HAVE EVER HAD ANY NON-OPERABLE AIRBAG ISSUES. DUE TO THIS BEING A SERIOUS SAFETY ISSUE, WITH AIRBAG(S) IN THE FORD ESCAPES BECOMING PREMATURELY INOPERABLE, FORD SHOULD MAKE A SAFETY RECALL TO FIX THIS PROBLEM...BEFORE SOMEONE ACCIDENTALLY GETS HURT OR KILLED, FROM HAVING AN INOPERABLE AIRBAG OR AIRBAGS IN THEIR VEHICLE.

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - RUCKERSVILLE, VA

    IN APRIL 2016, I PURCHASED A USED 2004 FORD ESCAPE WITH APPROXIMATELY 130,000 MILES ON IT. THE VEHICLE HAD A RECENT STATE INSPECTION STICKER VERIFYING THAT IT PASSED ALL STATE SAFETY STANDARDS. HOWEVER, AFTER DRIVING THE ESCAPE FOR ONLY A FEW DAYS, THE CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY AND THE VEHICLE WOULD QUIT RUNNING PROPERLY AND STALL. THIS WOULD OCCUR INTERMITTINGLY WHILE THE VEHICLE WAS IN PARK AND OTHER TIMES WHILE DRIVING IN TRAFFIC. I BROUGHT THE VEHICLE INTO TWO DIFFERENT MECHANICS AND THEY COULD NOT PROPERLY DIAGNOSE THE PROBLEM DUE TO THE COMPLEXITY OF THE STALLING ISSUE. THE CHECK ENGINE LIGHT NO LONGER COMES ON, BUT THE STALLING PROBLEM KEEPS GETTING WORSE. MY SPOUSE NO LONGER DRIVES THE VEHICLE BECAUSE OF THE SAFETY ISSUES OF STALLING ON THE HIGHWAYS AND IT STORE PARKING LOTS. ON JULY 21, 2016, I DROVE THE ESCAPE FOR A 200 MILE ROUND-TRIP. DURING THE FIRST 100 MILES, GOING TO THE DESTINATION, THE VEHICLE RAN GREAT WITHOUT A SINGLE PROBLEM. UNFORTUNATELY, DURING THE RETURN TRIP HOME, I BECAME SCARED AS THE VEHICLE BEGAN INTERMITTENTLY STALLING IN 4 LANES OF INTERSTATE TRAFFIC THAT WAS TRAVELING AT 55+ MILES PER HOUR'AND I HAD TO TRY RESTARTING MY VEHICLE SEVERAL TIMES, WHILE TRAVELING IN NEUTRAL IN THE MIDDLE OF 4 LANES OF INTERSTATE TRAFFIC. I PLAN TO BRING OUR VEHICLE BACK TO ANOTHER MECHANIC, SO THEY CAN TRY TO PROPERLY ADDRESS THIS SAFETY ISSUE'HOPEFULLY BEFORE SOMEONE GETS HURT ACCIDENTALLY WITH THE VEHICLE INTERMITTENTLY STALLING IN HEAVY TRAFFIC OR IN A DANGEROUS SITUATION. UNFORTUNATELY, DIAGNOSING THE PROBLEM SEEMS TO BE AN ISSUE. I HAVE READ SEVERAL ARTICLES ONLINE ABOUT THIS INTERMITTENT STALLING PROBLEM WITH ESCAPES AND REALIZE THAT THE STALLING PROBLEM IS QUITE PREVALENT. PERSONALLY, I BELIEVE THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD, WITH A SAFETY RECALL DONE TO FIX THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2004 FORD ESCAPE
    - CENTERVILLE, MA

    HAD A RECALL FROM FORD SHORTLY AFTER BUYINY CAR IN 2014 ABOUT SUBFRAME RUST.FORD SAID THEY FIXED PROBLEM.ABOUT A YEAR LATER THE SUBFRAME BROKE COMPLEXLY MAKING FRONE WHEEL WOBBLE AND PULL TO RIGHT I WENT OFF THE ROAD INTO SOME BRUSH BEFORE I GOT CONTROL OF CAR!!I MADE IT HOME AND SAW THE (FIX)A PIECE OF FLAT STEEL HOLDING LEFT FRAME TO RIGHT NOT A REPAIR AT NEED TO REPLACE COMPLETE SUB FRAME.FORD BLAMED IT ON DEALER.DEALER WILL NOT SPEAK TO ME ABOUT IT.I ALSO HAD PROMLEM WITH RIGHT REAR SHOCK COMING UP THROUGH FLOOR NO RECALL ON THAT.LUCKY NO INJURY OR DEATH.

    Source: NHTSA WEB SITE