2015 FORD ESCAPE Complaints

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2015 Ford Escape. The contact received the recall notification letter for NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated while reversing, the rearview camera image was upside down and eventually became frozen. The local dealer was contacted and informed the contact that the parts were only available for Ford Mustang vehicles. The vehicle was not diagnosed or repaired. The manufacturer was unreachable. The failure mileage was approximately 170,000.

The contact owns a 2015 Ford Escape. The contact recieved notice of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that while in reverse (R) on several occasions the rear view camera went dark and did not work as intended. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available.  The contact stated that the rearview camera had progressively become inoperable. The message " Notify Your Dealer" was displayed". The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owns a 2015 Ford ESCAPE. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available.  The dealer was contacted and informed the contact that the manufacturer would send a second recall letter once the recall remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised as the dealer. The contact had not experienced a failure.

Backing up recently , camera failed twice. Recall part has been unavailable for 8 months since notice issued.

Vehicle is currently part of the open recall for reverse camera not functioning or not displaying properly. Problem was present long before the issued recall in 2025. No communication from manufacturer on timeline to remedy issue. Manufacturer has not delivered on making parts available and issue persists. This is unacceptable.

The contact owns a 2015 Ford Escape. The contact stated while in reverse(R), the back over prevention sensors would fail to alert the contact of objects within the vehicle's vicinity. The contact then received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 129,774.

Engine coolant intrusion issue known by ford and documemented in prior recall and STB.

The contact owns a 2015 Ford Escape. The contact stated that the camera image was upside down. The camera had become inoperable. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign 25v695000 (Back Over Prevention). The contact went to the dealer, who confirmed the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 175,000.