2021 FORD ESCAPE Complaints

The contact owns a 2021 Ford Escape. The contact stated that while driving approximately 65 MPH, the vehicle shut off and lost electrical power. There was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the high voltage battery had failed and needed to be replaced. The dealer informed the contact that the recall repair for NHTSA Campaign Number: 25V789000 (Electrical System); was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 59,000.

The contact owns a 2021 Ford Escape. The contact received notification of an undisclosed recall. The contact stated that while driving on several occasions at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that there was an active recall and the powertrain control module needed a software update. The vehicle was repaired, but the failure reoccurred approximately 5 months later. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted, and it was confirmed that parts were not yet available. The manufacturer was made aware of the issues, and it was confirmed that the parts were not yet available. The contact had not experienced a failure.

The rear speed sensor on my 2021 Ford Escape Hybrid is fused to the differential due to corrosion. The failure disables safety systems (ABS/Traction Control), and the design requires a $800+ partial teardown of the drivetrain to fix a basic sensor. This is a design defect that prevents safety-critical repairs.

I believe my car to be unsafe to drive because of the possibility that it could overheat, crack and release fluids on top of the engine causing a fire. They have yet to have a remedy for this and that is deeply concerning. I fear they often have recalls because FORD is not the best car to own. There’s so many problems all the time. It’s concerning and I feel like my car is unsafe to drive often.

The recall on the fuel issue was released in July 2025. This is now March 2026. Eight months should be enough time to get the parts needed for this repair. What can you do to see about getting this process accelerated? Thank you.

the sunshade panotramic panel cover that sperates the two roofs seems to be falling off due to cheap two side tape which caused the whole sunshade assembly and motor to break. I took my car to the dealer yeasterday Anderson Ford based in Lincoln NE, and they cahrged $119 to diagnis and qouted me over $2000 to fix it. This is manufacturere fault that caused this to happed by using cheap, unreliable two side tape to attach panel cover!. Please address this as alot of Ford Escape owners suffer from this issue

Car stalled soon after start up showing many faults in the system. Initially thinking it was the battery with cold weather I took it to the dealership and had them look at it/replace the battery. The next day it stalled again the exact same way. I read the codes that it was showing and it came back with P061a U1011 and U1028. Was able to get it to another dealership to look at it and they performed computer updates and resets. I picked it up from the dealership and it died again a mile down the road with the same issue. They were able to get it back to the dealership where it died on them again. They have not been able to identify the issue but are wanting me to come pick up the car. The car is unsafe to drive as it can randomly shut off in the middle of the road with no warning and not even the dealership can identify the issue after multiple attempts. This is very concerning as it is a relatively new car and still under warranty. Even though it is under warranty, they claim they can not fix the issue under warranty until they prove a failing part.

The second row middle seat seatbelt was extended one time and did not retract back. It is in operable and a seat we barely used, there’s no reason it should’ve stopped working. No rough play, heavy use, or use outside of occasional passenger. There’s already a past recall for a different seatbelt so there must be an issue with this one too. Car was only 4 years old, around 60 k miles or less. It has not been repaired because the ford dealer cannot get parts. It has been months of asking for updates and help on the issue.

My 2021 ford escape was declared to have total Transmission Failure at 69k miles and 4 years old. This is a major safety risk as I was suddenly unable to move my car in in anyway while existing the freeway in the middle of the night with my kids in the car. Cars had to swerve and drive on the shoulder to get around my car. I then had to be pushed by a police officer through construction to a not so nearby parking lot. The car did not move at all after that, an auto shop did confirm and diagnose the issue then replace the transmission completely. All the shops I called were shocked such a new car would have transmission issues, it wasn’t even due for transmission servicing. There were NO lights or warnings on my car. The repairs cost over $6,000 on a relatively new car that was barely past warranty. Ford customer service and ford dealer did not help with getting these costs paid for or repaired.